Best Offers Mobile Home Services in Mesa AZ

I messaged this business on Yelp to find out how much it would be to install a door knob...a standard door knob installed on a standard door...and he said to call a number to schedule an appointment.  I thought ok....  So I called the number this morning during their business hours and it just rang and rang.  I messaged Doug back about the unsuccessful phone call and he just responded must've dialed the wrong number thanks.  This is the service I got.  Don't believe me?  Look at the picture of the message thread I posted on here.  His reviews on here are really good, so I'm really confused as to why I got this half-ass response.  I must've caught him on a bad day I guess?