Best Odor Removal in Mesa AZ

Woke up to a flooded master bathroom when the water heater on the other side of the wall in my garage broke and the water flooded my bathroom instead of going out the garage like it was supposed to (stupid home builders). Lotus was recommended by several people in my facebook group so I called them and was blown away! They had someone at my house within an hour. They did a great job on the water mitigation and then worked with my homeowners insurance on the repair scope since the insurance company decided to not send out an adjuster and low balled me badly the first time around. They helped me out so much and I feel they didn't even have to since I wasn't planning to use them for repairs (my dad is a contractor, otherwise they would have restored the bathroom for me too). The owners gave me so much good information and helped me so much and were so understanding. I don't think there are many businesses around anymore that care this much about customer service. I am beyond happy with what they did and highly recommend them if you are facing an epic disaster. Thanks Lotus! I hope to never have to use you again but if I do you'll be the first I call.

I had an emergency when my rental house in Tempe sprung a leak on my tenant around midnight. I live out of state and called around to some 24-hour plumbing services to see what could be done. I knew I could have someone resolve in the morning for a reasonable fee if I could just get the water turned off, which my poor tenant was not able to do. Several plumbers I called informed me they wouldn't even SHOW UP for less than $125, before they would even LOOK at anything, much less TOUCH anything. The plumber at George Brazil told me I was probably looking at around $600-700.  I was horrified.

Fortunately, I called Smith Plumbing and explained the situation to Alex-- and this amazing and friendly man told me he was not far away, he would go and shut off the water for my tenant for no charge! I couldn't believe it, but that is just what he did. I would recommend them to anyone and call them again in a heartbeat.