Best Appliance Installation in Memphis TN

Ed is beyond amazing. He completed several jobs for us. One was correctly install our dishwasher. The previous installer had multiple hoses which did not allow the dishwasher to drain. The other job he did for us was install our garage fire door. He sized it which allowed to order it correctly, unlike our previous contractor, and he hung it all for a very reasonable cost and did quality work. He is what you expect when hiring someone to help with projects around the house.

Communication: Great. Instantly responded and continually provided updates.

Quality of work: Wonderful. Quick and professionally done, sent pictures, addressing my concerns.

Service time: On the 3rd working day, job was completed. Top notch.

Value: A little pricey, in my opinion but you get what you pay for

Overall I say 4 and half stars. Any other projects I may have, they will be the first phone call

This company hasn't heard of free estimates apparently.  I've called 10 plumbing companies about replacing a hot water heater and Hiller was the only company that tried to charge me to give me a quote. No thanks.

I called RW Heating Air, Plumbing and Electrical to ask questions about the warranty for the HVAC system that I'd purchased from them a few years before. I wanted to have them to come out to check out some issues I'm having. I did inquire about the warranty and then wanted to schedule an appointment for service. I was spoken to very rudely when I had further questions about the parts warranty. The lady that I spoke to actually hung up the phone on me when I asked her to clarify statements that were contradictory to information and statements that she'd previously made and that did not  make sense to me.

I have recommended RW to a couple of friends in the past, but I won't be recommending their company or service to anyone again after today.

This company is a rip off. I paid $750 for an HVAC condenser unit, and all I got was a bucket of non-working rust. Does not honor his contract or guarantees. I would never use them nor recommend them to my worst enemy.

this company is less than professional; they had a tech at my house on Wednesday for my washing machine; the tech determined the repairs to my washer would be too costly and determined the machine needed to be replaced; they were to call my home warranty company with this information on Thursday; as of Friday they still had not called the information into my warranty company; I contacted my warranty company early afternoon on Friday and they made contact with Service Pros to obtain the information; I have been without a washer for7 days and now I am looking at probably another 7 days of not being able to do laundry; I feel Service Pros should refund the $75.paid to their tech on Wednesday  so I can use that $ to pay someone to do my laundry for me.  

I would not recommend this company to my worst enemy; they don't even deserve a one star rating.

I paid John in advance the sum of$200.00 the night before he was to do work.  3 days later and he hasn't contacted me, won't return phone calls.  I truly thought he was an honest man.