Best Appliance Installation in Memphis TN

Ed is beyond amazing. He completed several jobs for us. One was correctly install our dishwasher. The previous installer had multiple hoses which did not allow the dishwasher to drain. The other job he did for us was install our garage fire door. He sized it which allowed to order it correctly, unlike our previous contractor, and he hung it all for a very reasonable cost and did quality work. He is what you expect when hiring someone to help with projects around the house.

Communication: Great. Instantly responded and continually provided updates.

Quality of work: Wonderful. Quick and professionally done, sent pictures, addressing my concerns.

Service time: On the 3rd working day, job was completed. Top notch.

Value: A little pricey, in my opinion but you get what you pay for

Overall I say 4 and half stars. Any other projects I may have, they will be the first phone call

Came out 9pm on a Friday night.  Fixed drain on a rental unit they ended up being about 30 percent less the other guys minimum .  Tenants where happy and I was happy.  Will be using them again.  Also the plumber that came out had a good attitude.

I called RW Heating Air, Plumbing and Electrical to ask questions about the warranty for the HVAC system that I'd purchased from them a few years before. I wanted to have them to come out to check out some issues I'm having. I did inquire about the warranty and then wanted to schedule an appointment for service. I was spoken to very rudely when I had further questions about the parts warranty. The lady that I spoke to actually hung up the phone on me when I asked her to clarify statements that were contradictory to information and statements that she'd previously made and that did not  make sense to me.

I have recommended RW to a couple of friends in the past, but I won't be recommending their company or service to anyone again after today.

This company is a rip off. I paid $750 for an HVAC condenser unit, and all I got was a bucket of non-working rust. Does not honor his contract or guarantees. I would never use them nor recommend them to my worst enemy.

Purchased a groupon for AC inspection, made an appointment with a 2 hour window. Waited for two hours, called, they said they'd get back to me. Called a half hour later (they didn't call back), they tell me they don't honor Groupons. Why didn't they tell me that before they made the appointment. Or call to tell me before I waited all morning for them? Whether this is their fault or Groupon's, this is terrible customer service, absolute disregard for my time. Will never do business with this company.

I paid John in advance the sum of$200.00 the night before he was to do work.  3 days later and he hasn't contacted me, won't return phone calls.  I truly thought he was an honest man.