Best Sewer Services in Memphis TN

I have lived in Tipton County for 6 1/2 years and have had to call upon a plumber more than a few times for emergencies. Smiths Plumbing, however,  is now my go to company and the only plumbing service I will use now and in the future. Their customer service is phenomenal, they don't try to sell you something you don't need, and, they get it right the first time. This company will do what it takes to ensure customer satisfaction.

These guys are great....prompt response and came quickly to solve our problem which was a deeply clogged pipe that caused our kitchen sink to back up.  We had called a couple of plumbers before who could not come out for a week but we needed to use our kitchen sink!  The problem wasn't easily solved but they were tenacious and kept trying until it was.  They will definitely be our go-to in the future.

I called this plumber to assist with a job on a property we are selling-and we live 3 hours away. On a tight schedule, I described the issue and Bill wasn't able to arrive immediately but committed to 2 PM. We needed to be on the road before then and he proceeded to take 10 minutes and tell me exactly how to solve my issue. Thanks to his advice we were able to resolve our problem and get on the road on time. That type of customer service speaks volumes about a person and their company. I recommend you give them a call.

Thanks again Bill!

These guys are awesome. Had an emergency problem in the middle of a huge snow storm. I had called every plumber in Memphis and then saw the Faucet Doctors truck drive by. I immediately called them and they were at my house a half hour later. The guys were Rey nice and had the issue fixed before 5. Thank YOU Faucet Doctors!

They came out and were very nice, but could not open the drain and said it was capped. Completely wrong! I ran a snake through today and cleared it myself after paying for a service that did nothing for me!

Called Hiller on a Saturday morning, was told that a service person would be out to the house after 6pm that day. When no one showed or called by 8:00pm, we were told they were coming, and it would be before 9:00pm. It's now after 9 and no call, no service! Wasted a day when we could have called another company out to fix our problem. Won't be using Hiller!

Kylan the technician was great personable and knowledgeable and fixed my furnace motor blower. I was kept informed on his arrival via text. Awesome service!!!!

This was the second time Ive ever hired Roto-Rooter for plumbing issues.  This time, I had a clogged sink with a blockage back in the drain line, beyond my reach (I had tried to snake it out, but ended up damaging the sink trap in the process).  The technician's arrival was delayed--he was supposed to start at 3:30, but it was almost 5:00 when he finally showed up.  But when he got here, he took care of everything quickly and professionally--within 15 or 20 minutes, he had cleared the blockage, replaced the damaged trap, and cleaned up the sink and the bathroom floor (which had gotten pretty messy).  I would hire them again for any plumbing needs.

We are renovating our home. New fixtures, new pipes, new valves. Everything leaks! I'm not a plumber but I can do better!

Upset to say the least...Before I explain what caused me to give Conway a 2-star rating it's important to understand why we moved to Conway, to begin with. We had one of those GREAT AC guys that the entire extended family used for about a decade. That was until I became suspicious of some issues that were just not old enough to occur. I wanted to call a company that I knew to be large and reputable. I did my research and noticed that Conway was not only large but had an overall favorable review rating.

The technician that came out quickly uncovered all the wrong that had been done through the years. He documented the issues and even offered to be available in the case our current provider wanted to dispute them. This made me understand the importance of having departments like customer service and techs that don't actually financially benefit from running the bill up. Needless to say, I was sold as a customer at that point.

This brings me to yesterday. We ended up moving the following year into a new home. One year into the home the AC goes this past weekend. Because of the experience above, I wanted the people I TRUST to come assess the situation before I call the builder. The tech from Conway came out at 10:35AM on a 9:30AM - 10:30AM window. My wife had to pick our child up from school at 11:00AM. We figured this would not be a problem seeing we just wanted his assessment.

The tech informed us that the unit is freezing up because they didn't put some cap where you add freon and that was the only problem. After adding the freon he spends another 1.5 hours working on an unknown issue. He eventually comes back to tell us the entire compressor is gone and will need to be replaced. This is where things went south. My wife said he became really agitated that we would not let him do the work. My wife tried to explain that we don't want to pay for something the contractor is responsible for fixing. Below is a literal quote from his notes.

I also I want to note that the homeowner told me that she was in a rush to go pick up her daughter as soon as I arrived on call so I offered to reschedule and told her that it would take time for me to diagnose her system properly and she told me to go ahead and do everything I needed to do so I proceeded to diagnose call properly she did not want to listen to anything I had to say and told me she would get her contractor to fix problem so again I offered to reschedule and again she declined homeowner paid for 4 lb of 410A and service fee $405 with a check check number **** homeowner complained about price and I told her that's why I needed to provide all of her options to her to avoid her paying for a repair that was unfinished

My wife told me the tech was rude and couldn't comprehend why would not pay him to fix the problem when we could get it done through the builder at no charge. We called for his advice and advice only. We only agreed to the freon based off him telling us that the missing cap was the reason it needed freon. Why would we put freon in a unit that had a bad compressor and maybe you can't tell that kind of thing without doing so. I don't know. What I do know is that the person that came out to our house lacked compassion and complete understanding of what's best for Conways's customer. He literally told my wife that the builder is going to get over on us (in not those words) and that is why we should let him do the work. As a parting gift, he wanted to charge us as much as possible because he knew he wasn't getting the work. My wife being late to pick our child up just wanted this individual to leave, so she cut him a check. I originally was just going to note this techs name and make sure he doesn't return in the future because he made my wife feel uncomfortable with arguing about not letting him do the work and ignoring that she needed to leave because our daughter had been waiting over an hour.

Update...Just got off the phone with Cordova Air. He said that there is nothing wrong with our compressor, but we do have a leak. I guess we understand why he was being so pushy to let him do the work. I asked the guy out today how much he charges for freon and he said $35.00 a lbs. Conway charged us 79.00 a lbs. We also had 3 duplicate $89.00 charges labeled diagnostic: service (NPR). Did we get charged 3 service charges? If so, what was serviced??

Worst Customer experience I've ever had.   My home warranty service submitted my claim for repairs for my air conditioner unit with Best Care Home Services.  I should have been weary when I called the first day and left message but didn't receive a call back.  On the 2nd day, I called again and left a message and I finally received a call back.  I was told a technician would be at my house on the 3rd day (June 4th) from 1:pm - 5:pm.   I received a call from Best Care Home Services that day telling me the technician was running a little late.  He finally arrived at my house at 8:pm.  He told us that we needed a new motor and he would be placing the order the next day.  I called the next day just to confirm and I was told the motor would be ordered that day.  On June 6th, I called to see if the motor had arrived.  I was told that it hadn't and they would call me when it did.  On June 7th, I called my home warranty service and they called Best Care Home services.  They were told the motor should arrive that afternoon.  That afternoon when I hadn't heard anything, I attempted to call Best Care Home Services.  No one answered and I was sent to voicemail.  I then called my home warranty services and they also got Best Care Home Services' voicemail.  Today (June 8th), Best Care Home Services called to tell me the motor has arrived.  But they can't send anyone out until Monday, June 11th.  Please keep in mind temperatures are 95 degrees.  Other companies have told me that it shouldn't take this long.  I'm so upset that I've had to sleep on a couch and now my back is acting up.  Literally, I've been waiting for repairs since June 2nd.   And now I'm being told that it won't be repaired until June 11th.  They haven't shown any concerns about my well-being and discomfort - despite the fact that I've paid a ton of money to a home warranty service for them to make repairs when I need them.

I called RW Heating Air, Plumbing and Electrical to ask questions about the warranty for the HVAC system that I'd purchased from them a few years before. I wanted to have them to come out to check out some issues I'm having. I did inquire about the warranty and then wanted to schedule an appointment for service. I was spoken to very rudely when I had further questions about the parts warranty. The lady that I spoke to actually hung up the phone on me when I asked her to clarify statements that were contradictory to information and statements that she'd previously made and that did not  make sense to me.

I have recommended RW to a couple of friends in the past, but I won't be recommending their company or service to anyone again after today.

This company is a rip off. I paid $750 for an HVAC condenser unit, and all I got was a bucket of non-working rust. Does not honor his contract or guarantees. I would never use them nor recommend them to my worst enemy.