Best Electrical Panel Installation in Memphis TN

I had to update this review simply because I haven't yet been this unhappy and upset about a company we have done over $20,000 worth of work with Hiller company my second experience was just insane On this last project some of the employees were rude and careless time was a major issue the person in charge never set foot in the project it was pulling teeth to communicate with him... the work was done slow poor quality and they nickel and dime me and my husband for everything not to mention picking and choosing what is and what isn't under warranty after they agreed on a 10 year warranty for the work. I can't tell you enough how disappointing this experience has been. The last issue I had with them the plumbers have been back to the home 4 times at list some had major attitude and actually courses other issues after being told by the manager to actually fix the problem against their will... This is a nightmare I cringe when I have to call them for anything , mind you we paid them exactly what they asked to do the great work they promised.

This company should be called Above and Beyond Your  Budget Did not use this company for one reason.  They will NOT give you an estimate, not even ballpark over the phone.  Their receptionist plays dumb.  So imagine you have a light fixture you want replaced.  You have no idea how much to expect.  They come out and tell you at the beginning of your appointment time that it will be $500.  At that point, if you agree, the estimate is free.  What value, right?!  As if.  If you say, OMG that's too expensive, no thanks, you get slapped with an $89 estimate/service call fee.  So $89 later, you still have no light fixture and all you've earned is a data point that THIS company is too expensive and you're gullible.

You got deep pockets?  Sure, you might not have a problem with this.  But I expect VALUE and good service for my hard earned money and a blank check to an electrician who won't even give me an idea of how much to expect to pay ahead of time...not this homeowner.   I've flipped houses before and can say with absolute certainty after using many Electrician companies, if the estimate isn't free or they won't at least tell you a dollar range to expect...the company is purely about profit, NOT about customers and I'm guessing that the service given reflects that.

Communication: Great. Instantly responded and continually provided updates.

Quality of work: Wonderful. Quick and professionally done, sent pictures, addressing my concerns.

Service time: On the 3rd working day, job was completed. Top notch.

Value: A little pricey, in my opinion but you get what you pay for

Overall I say 4 and half stars. Any other projects I may have, they will be the first phone call

I contacted RW for furnace repairs.  I had done some preliminary research and the problem seemed to be the first synchronizer.  I advised the technician that I would be building in 1-2 years and did not want to put a lot of money into this old furnace.  He claimed that so many parts were bad that it would probably be more cost efficient to replace the whole furnace.  The office came back to me with a quote for 3500.00.  Whoa!  I viewed a few hours of youtube videos, ordered a newer part that looked different (for 16.00 plus 2-day shipping) and replaced it myself.  It still didn't work - I called another heating company - and found that I had one connector wrong on this different looking synchronizer.  He corrected it - and tadaa! - it's been working fine for a month now.  RW either has incompetent technicians, or they push (scam?) to sell complete systems.  Beware.