Best Commercial Services in Memphis TN

The actual plumbing service was great and the owner is a professional.  I am a happy customer.

We have used them multiple times in the past for different issues and I have recommended their services countless times. Their current practices are horrible though. Their plumber came and uncovered a leak behind my toilet and did not offer to fix it. He wanted to sell me on repiping my entire house for over $10k. He said he would call me back, but never did. He left water spraying into my bathroom for 3 days. I had to message the owner directly and he put me in touch with the original guy. He was going to come that Saturday morning so I canceled my early morning plans. He had not shown by 1230 so I called and canceled the service call and had another company fix my leak. The owner is defending his employee and has not offered an apology. And he's upset that I replied to a Facebook post looking for HVAC services saying that I had an issue with his company. Apparently it's wrong for me to be upset about a company's bad performance.

I just want to  let  people know that  if they have a  water  leak  call  rotor  rooter  in Memphis  after the  leak  was  fixed  John and  c.j were  there  before  I knew it  they explained  what   was needed to be done  so I  didn't have  mold problems in the  future  they removed  so much water

Henry is a real gem. I highly recommend him for the quality of his work, service and likeable manner. He is reliable, always on time, and a pleasure to work with. I wish I had found him sooner during the set-up of my home in Collierville. Certainly he will be my go-to guy for future improvements/maintenance around my house

Best hvac man out there got my air up and running in 15 minutes when 3 other companys said there was nothing they could do. Id recommended mr Dan to anyone

I've used them only once, for a recent issue with a leaky bathtub faucet.   The technician arrived on time, was very professional, and got the job done.  He seemed dedicated to doing the job right and explained several details to me about what he was doing.     The price was reasonable too and came with a guarantee on the work.   I'll continue to call these folks when I need plumbing help.

My daughter, who owns the property, says she chose Happy Hiller because she sees their vehicles on the way to work almost everyday.  Advertising on the trucks has a message about guaranteed customer satisfaction or  refund your money.  I am one of those customers who now reaps the benefits of that ad Thank you .

First attempt at installation not possible due to wrong pan size and wrong width of heater for closet size.

Sales rep (Dustin) had duly noted all relevant measurements, but no internal confirmation by Patrick (manager) prior to sending a truck.

Big waste of time, plus no respect for neighbors who had water turned off in entire section of condo building.

Wrong technicians (not the crew originally promised) arrived today --  two weeks later and more or less as scheduled. No advance call as promised. No shoe covers as promised & wearing sewer boots.

Poor communication between Patrick and Nikita at office. No prior explanation about original crew having called in sick.

Multiple follow-up calls from Choate's -- apparently only responsive when the sale is suddenly on the line.

Too many issues with Choate's, especially during Coronavirus surge.

Last person I spoke with was advised to expect a bad Yelp! review from this highly vocal and disappointed previous customer.

David Noonan

These guys are the best! I called about the main sewer line being backed up and within the hour that I had called they had a technician out! He fixed my problem within 20 minutes!! Thank you Roto-Rooter for being awesome! I highly recommend using them for your plumbing needs!!

We are renovating our home. New fixtures, new pipes, new valves. Everything leaks! I'm not a plumber but I can do better!

I had one of their folks come out today to talk about replacing a hot water heater. He gave me a quote of $2300.00, which is very high. I had to pay a $75.00 service call fee for that quote as well. I am getting it done by a different reputable company for $1100.00.

This company is not proficient at communication in a timely manner through any means.  Neither timely in their arrival or respectful of yours.  A main break in your sewage trunk line is your problem,  lets hope your not waiting for their Technician to detail the problem to your Home Warranty Company so work can begin because my experience is they just don't care if your break causes consequential damages and secondary problems.  Monday afternoon they received their payment for the service call from an ELDERLY DISABLED LADY, for crawling in the Crawlspace and then stating the obvious,  Letting it be know if she did not pay then they could hold up any other work that was needed by themselves or different contractors used by the Warranty company. well check the BBB complaints before you call them at one of their (3) different phone numbers, its a hardship upon this elderly cancer patient with a recently broken hip. ;(  its been 6 days since he took her check and 10 since they issue was reported. multiple calls and emails have no been responded too.  SHAME ...

This company is a rip off. I paid $750 for an HVAC condenser unit, and all I got was a bucket of non-working rust. Does not honor his contract or guarantees. I would never use them nor recommend them to my worst enemy.

A/C went out and I diagnosed it was the capacitor, a part you can get from Walmart.com for $17.  

Called Steve Ray at 5:45 pm on a Tuesday and I was thankful he said he could come out and replace it.

20 mins later he was here and working on it. Then he said it would be $275 to fix it!

I already had the cover off the a/c unit, turned off the power to the unit, and removed the old capacitor.  All he did was hook up the 4 wires and put the cover back on!

He was literally working on it for 5 minutes!

$275 for what?!?  I would have been more than happy to pay for his services, but this was ridiculous!

I'm sure this guy knows what he's doing, but it seems he's trying to buy a place in the Bahamas with his rates.

CAll SOMEONE ELSE OR BE PREPARED TO SELL A KIDNEY!