Best Water Heater Repair in Madison WI

So impressed with these guys. Casey who answers the phones couldn't be nicer. I had a potential disaster at a rental property and these guys where out there in an hour and had the problem fixed in no time. The cost was super reasonable and they are nice people on top of it all. Thank you so much!!!

I was fortunate to receive the services of Roto Rooter Sewer and Drain of McFarland. I had a complex drain delemma which was difficult to solve. Thanks to experienced technicians they we're able to detect and fix the problem. The technicians we're courteous and efficient. I highly recommend this company as they provided extraordinary service.

Nancy H.

I highly recommend Derek for your plumber. He fixed a problem with our shower that stumped our previous plumber. He is also an excellent communicator.

Our water heater started to leak. Many plumbing companies couldn't come replace it for several days. The Plumbing Place could replace it within about 36 hours AND their prices beat the other companies!! The tech (John) was polite and informative. He completed the job quickly and completely.

Ian is great! I was able to schedule an appointment via text, and he responded immediately. He fixed the plumbing issue quickly. Very professional, prompt and personable! I would definitely recommend Remedy Plumbing's services. They're now on my speed dial.

Our kitchen sink was leaking, and when I closed the shut-off valves under the sink, they leaked, too. I called and was able to get a same-day appointment. Dan was very friendly and professional, and the price was very reasonable. I am very satisfied with the results and would gladly hire him again.

Dallman has become my go-to plumber.  They truly put the customer first, right from the start.  They don't hesitate to recommend other options if they can't meet your timeline.  Very professional and courteous group.

I got an appointment within a week.  It was  like watching a Dr giving a patient a complete physical. He checked and monitored the working of several parts as he fine tuned the running of the furnace. He made good recommendations for the out dated humidifier with no pressure . A discount plan was introduced for future service needs. I plan to take advantage of it.

Craig's painting is reliable, dependable and efficient. Craig did a great job painting my bedroom and bathroom. His prices are very fair.

We have used Monona several times - they are easy to schedule with (and are able to come early in the morning so as not to disrupt the workday) and efficient.

We've had them replace a leaky faucet and fix a slow floor drain. They take the time to explain what they're investigating so you as the customer can get up to speed on the tools you'd need for a DIY fix next time, or help better explain what the issue might be next time they are needed.

They could potentially be more transparent in pricing after the job is done - I don't know what the hourly rate is.

It's taken me a long time to write this review because of how frustrating my experience was with Benjamin Plumping. I worked Billy from Benjamin Plumbing to replace a shell bathtub with a soaking tub and panels. Everything would be custom.

First, Billy came out with some color samples of the paneling. I chose a solid white color - so far so good. When the paneling was delivered, it was a white mottled with grey and black. I told him there had been a mistake, and that I had ordered the solid white. He tried to pressure me into keeping the tile by giving me a discount on it; I had to insist on the solid white before he agreed to have the paneling re-made.

Then the bathtub was delivered and installed by plumbers. The installation itself went ok, but in the process the walls were a little damaged - I get it, the bathtub is heavy and awkward and being installed into a small space.  Except they didn't repair the damage. I had to point out the damage to Billy and ask that it be repaired.

Then people came to install cement board. They did a poor job and the board was curved past the plane of the wall. Again, I had to point out the problem to Billy before he agreed to have them come back and re-install it. Which they did. And the same problem happened! When I pointed it out to Billy he said he thought it was within tolerance. Ok...

So then people came to install the paneling. And they couldn't because the cement board was curved! They reinstalled it themselves (3rd time here) and then installed the paneling.

The paneling extended beyond the original paneling of the tub, so trim on one that side of a wall to the corner had to be removed - Ok, no problem. But they didn't finish the trim on the other side of the corner, which was now awkwardly sticking out because it didn't have a corner piece on the other side to match. Ok, no problem, but again I had to point this out to Billy.

So other people came to finish the trim. They made an unprofessional looking cut and in the process somehow cracked the paint on my wall. Ok, fine - but again I had to point this out to Billy and ask that it be repaired.

It goes on like this. People came to fix the holes in the walls. And Billy himself came to fix the trim, but it again didn't look finished; it looked like an electric saw had been used to make more cuts, blackening the wood, and nicking the tile underneath. When I told Billy about the blackened wood and nicked tile, he denied it. I've since had multiple professionals look at the trim as part of an estimate for repairing trim everywhere in my condo in preparation for sale, and they all agreed they couldn't believe that was the finished state.

At this point, I was so done. A week long job turned into many weeks. Jobs had to be redone multiple times. And at the end I was called a liar. I didn't want to have anyone else associated Billy or Benjamin Plumbing back. I paid the invoice and moved on.

TL;DR: Avid Plumbing was awesome for my water heater replacement.
A little more detail: Brian came out to give me an estimate for a tankless water heater on a Friday. I accepted the estimate Monday, Korey and Josh arrived early Tuesday to do the install, and everything went smoothly. Everyone was wonderful to work with, they have fair prices, and they are easy to contact. Avid Plumbing will be my go-to for any future plumbing work.

Incredibly difficult to schedule anything... they can't even confirm if we can set an appointment for tomorrow.