Best Thermostat Repair in Madison WI

I initially inquired about the availability of specific equipment (down to the model) due to it being unavailable with the original service provider I selected. Matt encouraged me to set up an appointment. Before we spent the time on site, I asked that he check for this specific equipment so we don't waste each other's time. He called back good new he checked with the owner and had two units, one in Madison and one in MN, and encouraged me to set up a site visit with a Comfort Advisor, Greg. We spent about an hour showing him the project. He didn't hesitate to criticize the other company. Then, once he better understood the scope of our project he started planting seeds indicating they don't want the job. We're scheduled out 14 days (matt said 10) This is going to be a really tough project this is going to be a BIG Job we're going to be way more expensive than the other guys- I can tell you that right now Then he tossed out a big number to scare me off when we were about to enter the attic (which we were bracing for) it would be $12K just to replace and existing system Then he looked around and came up with several objections we're not going to be able to get back there The vent would have to come inside the closet, or right above the closet door and you can't have that Then he tried to steer me towards a different brand of equipment but eventually assured he would get back to me with numbers in 24 hours but also encouraged me to call him back in 48 hours if I didn't hear back. He said equipment was less of an issue, and its more of an issue to get the people to do the work. 4 hours later he called and said they JUST sold the two units that were available yesterday... but that they would pass on my job regardless. Its clear they have more business than workers, and that's fine if they want to cherry pick the straight forward ones. I would just rather they be selective and cherry pick BEFORE they spend an hour of my time away from work. I understand they don't have a crystal ball but I was very specific down to the model number of the equipment, scope of project, and timeline but they wasted my time anyway.

We needed a gas line put in the house we just moved into to use our dryer.  Robert's made it a priority to get us on the schedule quickly (the laundry was starting to pile up!), and did an excellent job.  They even came back out the next day when we smelt natural gas - turns out I caused the leak when I hooked up the dryer, but Robert's came out and fixed it for free.  We're new to town - Robert's will be our go-to plumbing/heating company from now on.