Best Septic Tank Pumping in Madison WI

We were a customer for several years, using Country Plumber to empty our septic system as needed.  But, when it came time to sell our home and some corrections needed to be made to our septic system (e.g. install a riser and lock and chain as well as change the sample faucet to code), I called twice and spoke to the reception who took my name and number, telling me that a guy by the name of Tom would call me back; he never called.

I called one last time (my third phone call) and explained my frustration to the receptionist.  She said she could not help me and that Tom manages his own schedule and his own work.  I told her I was disappointed and that I would be taking my business elsewhere - she seemed indifferent, not wanting to help me.

So, with all of this said, I would recommend taking your business elsewhere.

I used Eckmayer to do an inspection on my system at time of my home sale since I had used them previously for the pump and inspect procedure that is required every couple of years.  Lo and behold they came back to me with a report that claimed I now needed to repair multiple issues that had no bearing on system function and issues that had been present for several years earlier that they had not mentioned before.  Said it would cost me several thousand dollars.  Evidently this is tactic they have been using for some time knowing that homeowners will be highly inclined to pay for whatever, to not risk losing the sale of their home.  Since then, I have spoken with someone else who they did the same thing to.  Beware.