Best Hot Water Recirculation Pump Installat… in Lubbock TX

There was water leaking into the garage. Dustin came over not too long after I called. I thought the water heater needed replacing because it wouldn't heat up, but Dustin quickly determined that the water heater could be fixed easily, which he did. The leaking, however, came from the air conditioner. He was able to get it all taken care of.

By far this was the best plumber I've ever done business with! Ricky was very professional and listened to all my concerns when it came to my leaks he assured me that he would do everything he could to repair them before completely reinstalling and this would save me a ton! Thank you so much B& R for sending him out !Couldn't be more satisfied with his expertise and would definitely recommend you guys for the job!

Steve, Zach, and the rest of the crew are the best guys around. When it comes to anything plumbing or HVAC, these are the guys to call. They're licensed professionals that get the job done RIGHT!

Took 3 days to respond to air conditioner repair with temps over 100°.

I used this company because my heater wasn't working.  When I called to inquire about cost, I was told it would be $79 for the service call and if I wanted them to fix the problem it would be more depending on what the issue was.  The guy was there for about 30 minutes before he determined it was my transformer. He asked me if I wanted him to go ahead and fix it, I asked how much and he said $250.  Me, not knowing any better said okay.  When it was time to settle up I was astonished to the see the bill.  They use a predetermined price for certain stages.  I was a Stage 2 charge, which was straight up $250.  No one ever mention this pricing scam to me.  I researched the price of the transformer and found it at Home Depot for $12.55!!  So for 1 hr. labor and a part that cost $12.55 they charged me $329...quite a markup!!  I think they are a bunch of crooks and will not recommend them to anyone!!  

PS-Keep in mind the weather temperature was in the teens!!  Two days later my heater is not working again!!.  I called them and they said that it would be warrantied if it was the same problem if not there would be a charge.  So, I'm thinking NOT.  I will not be suckered again!!  Called another company and they charge $34.95 for service call and do not have a predetermined Stage pricing.  So BEWARE this company!!

Sandra C.