Best Drain Cleaning in Lubbock TX

Bryan and his guys have been so good to us by providing excellent customer service, transparency and honest communication. They installed a water heater for us after a faulty one went bad. They fought for us to have a brand new one installed at no extra charge. We are very grateful for professionals that still care about their clients well-being. Thanks again, Bryan and Bees Knees Associates!

They came out diagnosed our plumbing issue first time and gave us a great price on repair

Churchwell did an awesome job with our trenchless sewer line repair, and charged less than half what their competitors were charging! Highly recommend churchwell, wont use anyone else.

Our plumbing has been backing up from using the washer, washing dishes, etc. Have been dealing with other plumbers sent by the rental agency untill they called Les, he fixed our problem quickly, explained the problem and how he fixed it. Tured out to be roots had found their way in the line due to a weak cover. I can't thank him enough!

If you have tough issues in an old house, Joe Rushing Plumbing provides pricy work that solves difficult problems. Reading some of these reviews, I can understand the frustration people feel as the tab increases as additional problems are found, and less expensive solutions tried initially, don't work. We've had the same experiences in our own home but don't feel like it's the plumbers fault, it's the situation. In our 30-year old house, thanks to West Texas water, we've had slab leaks multiple times in different parts of the house which required jack hammering up the floor and replacing lines in the floor with PEX run overhead through the attic. We've had most of the long runs in the house replaced and after 5-years or so, everything is holding up with no new issues. We've been using Joe Rushing Plumbing for many years and wouldn't hesitate to contact them again when having difficult problems. The stress melts away, soon after we've made the call, knowing from experience that they will resolve our problem, no matter how difficult. The deduction of 1 star is due to the cost of fixing difficult plumbing issues.

There's a reason this place has 1 star, go use Best Value Plumbing instead, they are way cheaper and they make sure that they can't do anything else before making it into a big job. I called Roto-Rooter at the suggestion of a friend and they came out and it took 5 minutes saying I had a clog, the toilet clogged again a week later. I called them back and they came out and only then did they remove the toilet and chip the toilet and run a camera down to check. I was quoted $1800 to fix the issue. Why didn't they catch this issue the first time around? Why didn't they take out the loose phalange the first or second time they were here? I now have spent over $200 for them to do nothing but chip my new toilet and blame that on me.

After I called Best Value Plumbing and they checked it out, with a $1200 quote over the phone and keeping it at that after checking it out, I called the owner Sean at Roto-Rooter and he said he couldn't beat that price and would have to charge me for today. I said well how much since he chipped my toilet and he said nevermind and then got pissed when he thought I hung up. He then called back and said that the toilet was lose and that's why his guy dropped it and it chipped and that id still need to pay the $135.50 for today. I will pay this but let it be known that I will never ever use Roto-Rooter for any reason. I only got a second quote after hearing from people that I was being charged too much, I'm just trying to save some money and that's not a crime.

The guy came back today to collect the $135 and I texted him a coupon. He told me that coupon wasn't theirs and that I could only use one once a month. When he arrived he says that it wasn't the right coupon and that they were Mr. Rooter and it was a different franchise. I gave him the $135 reluctantly and told him to get off my property. He said I was lucky he was at work.

Update: Best Value Plumbing completed the job without having to jackhammer my floor. So thankful that I didn't stick with what Mr. Rooter said to do, I'd be out $1800 and I'm sure they would've figured out something else to add to that price.

I have choice warranty and from the looks of it he's done this exact same thing before my AC is not working correctly. He came out said that it needed to be replaced first he said it was under full. I needed more than he said it was over full, and it has an obstruction in it that somebody must've caused he sent that in home choice refused to pay the claim Which I'm not worried about replacing the AC but being accused of doing something to my AC is not correct when he was the last want to service it about a month ago. He was also four hours late without a call or anything that they were going to be late Very unprofessional. No if you have choice home warranty, he will deny your claim and charge you $85 if it needs to be replaced if it's just a repair he'll go ahead and take your $85 and charge them. He's there to save them a lot of money not help the homeowner.

Expensive and somewhat shady. I used these guys multiple times when I first moved to Lubbock. The were expensive, but did decent work so I stuck with them. After a while I noticed every time they came something else would suddenly go wrong. I never had any proof of misconduct until recently. They came to fix my drain and water lines under the bathroom sink, and I told the plumber I would be installing the faucet myself when they were finished. After months of trying to wrap my head around how to connect the drain pipe to the sink drain I finally realized they had used an adapter to change the pipe size out of the wall from 1 1/4 to 1 1/2. No wonder I couldn't find the right fitting for the 1 1/4 sink drain!! I am sure this was done on purpose in order to get me to call them back (getting more of my money).
There are definitely better options around Lubbock.
I know I won't be calling these guys back.