Best Gas Line Services in Louisville KY

Kyle, Bryan and Mary have provided friendly, professional service. From our first contact to the date of installation. Our water heater replacement was done efficiently and in a timely manner.  They made sure they got it right.  Not a flight by night.  Thank you we greatly appreciate it.

HE introduced to self and let me know he was a master plumber. It's always a good feeling when you know it will get done right the  first  time. He's very thorough with everything he did, make sure it was done properly,and he didn't rush thru it,nor did he take to long was done before I had to pick up the kids. When we got home the kids were thrilled to use the upstairs bathroom.
I recommend him for anybody who is looking

HIGHLY recommend! My water heater was leaking (flooding is more like it) so I called and got an actual person on the phone and these guys were at my house within an hour! I ended up need to replace it and I figured since it was time.. waaaaay past time clearly.. I would switch to a tankless.. Rod and Jason were AWESOME! They explained the whole process, cleaned up (yes they ACTUALLY cleaned up after the mess!) and were very polite even with all the questions I was throwing at them. I will absolutely use them again to replace a toilet and move some fixtures on my rental house!

He gave us the most reasonable quote and had a lot of experience before going out on his own. They came and worked many days to complete the job. He was awesome! Definitely a good hire!!

I used Daniel Brown for several small jobs in the last year and they have been absolutely fantastic.  Very respectful of my space, wore masks, and completed everything in a timely fashion.  Definitely recommend.

Unresponsive after dispatched via home warranty provider. They called initially and left message but I called back 5-6 times over the course of a week - they never replied and never scheduled. Had to turn elsewhere for service.

Dave did a awesome job!!! Very polite and helpful.Will use Davis and Davis Plumbing again!!

While I would recommend them to install new units, I'd never recommend them for the service. Way overpriced. $119 to service a new ac and then $119 to service a new furnace is just crazy. Especially when you consider the fact they did nothing but actually look at it. Was in and out in 5 minutes and the humidifier has never done it's job. Set at 55% humidity and usually under 33% and never over that.
It is a shame because I really liked them, just overpriced on service.

After a recommendation from a Facebook friend, I decided to call Tony's to determine the source of a leak and to repair it. They gave me a four hour arrival time window, with the promise of a 30 minute notice. They called when they were only 3 miles away. Anyway.

Upon arrival, both plumbers barely knocked the snow off their boots before parading through my home WITHOUT the booties that I assumed all plumbers wore these days. That's what I get for assuming. After cringing about wet and dirty and plumbery carpet, they diagnosed the source of my problem to be coming from a bathroom that makes this leak impossible, and to add some caulk.

Anyway...I was charge a service fee AND 1/2 hour labor fee when they were only in my home 12 minutes. During that 12 minutes one of the guys asked to use my restroom, left the seat up, and failed to wash his hands.

I feel the labor rate should have been prorated, or perhaps they could have actually labored by caulking the necessary spots, not using up my bathroom. Unprofessional. I will definitely get a 2nd opinion and find a company that expects the utmost in professionalism from their employees.

I don't know why Tony's won so many local awards and has a good BBB rating with these antics.

I called Tom Drexler Plumbing, etc., on Tuesday, October 13 to make an appointment for Saturday, October 17, 2015 between 1:00 - 3:00 p.m.  Five days in advance.  I received a call from Tom Drexler at 10:55 a.m. on October 17, asking if I could meet with the plumber in a matter of minutes.  Unfortunately, I couldn't because I had other plans -- that's why I made the appointment between 1:00 - 3:00.  No one called to give me a status update, so around 3:15 I called to ask what was going on.  I was advised that the technician was running late, and I should be receiving a call in the next 30-40 minutes from the technician.  That did not happen.  I called at 4:00 asking the status, and was advised the technician was leaving a different city and was headed to my home, and that dispatch would be calling me soon.  NONE OF THIS HAPPENED.  I made an appointment 5 DAYS prior to the scheduled appointment, and nothing was honored.  I was then called after 5:00 p.m., stating that there was an emergency call for someone with small children.  Ok, I am a single mother with a child.  They asked if I could reschedule for tomorrow, Sunday, October 18.  If I conducted business like this -- I would be fired.  They never called within the 2 hour window, instead they called two hours AFTER the appointment window.  Very bad business practices.  At this point, I will be more than willing to pay extra money to a business on a Sunday if they actually show up.

am writing this review on behalf of a POC friend in hopes youll listen to a white person. The men who entered my friends house (they are black) were calling his family n****** (yes, with the hard R) and BLM c*cksuckers (my friend is gay). To have people that represent your company say such vile things about people in their own home is disgusting. My friends and I will absolutely never give a dime of my money to this company and I hope you take responsibility for your employees. This company is absolutely disgusting.

New AO Smith water heater 12/04/2019 crushed on install. and turned up since new and NO longer hot.
year old +13 days!