Best Leak Detection in Louisville KY

These guys are great.  Mary, on the phone, is very helpful.  The plumbers show up on time, get the job done promptly, and the charges are very fair.  I thought I had an outside water leak, so called the company that handles line warranties for the water company.  Those guys came out and identified that I didn't have a line leak, found a toilet leak, and quoted me a price several hundred dollars higher than what Nine Lines charged on their time and materials basis.

I'm giving Dany's plumbing an excellent review! So glad & grateful to have someone very knowledgeable, polite & profesional doing a great job for me! Dany you are awesome & I will call you if I have any more problems. I'm definitely referring you to all of my family & friends! Thank you so much! Greatly appreciate it!

HE introduced to self and let me know he was a master plumber. It's always a good feeling when you know it will get done right the  first  time. He's very thorough with everything he did, make sure it was done properly,and he didn't rush thru it,nor did he take to long was done before I had to pick up the kids. When we got home the kids were thrilled to use the upstairs bathroom.
I recommend him for anybody who is looking

He gave us the most reasonable quote and had a lot of experience before going out on his own. They came and worked many days to complete the job. He was awesome! Definitely a good hire!!

Very honest and dependable. He stays on the job until it's done. He likes people, willing to answer questions. Would call him back in a minute

I had a problem with a water leak in the back of the house that needed to be repaired so that the maintenance on the AC could be finished. It was not working. Simple Man got back with me the same day and came out the next day. All of the work was completed to my satisfaction. They also found a gas leak and repaired it. I would highly recommend Simple Man Construction.

Unresponsive after dispatched via home warranty provider. They called initially and left message but I called back 5-6 times over the course of a week - they never replied and never scheduled. Had to turn elsewhere for service.

Always top notch service by experienced plumbers that care about the customers problems.  I'd use them again, no question.

Our 4 year old furnace quit working in the night. Called Jarboe  an came out for 3 hrs and replaced 2 parts. Looked up the parts on the internet and cost was less than $70. They charged me $1,070. Then I was told I needed heat exchangers for an additional $1700 or a new furnace. Called my regular furnace guy who said I was tremendously overcharged and he is coming over to see what the problem is. Beware of this company!

I have found my go-to plumber for as long as I live in Louisville.

First, they offer free estimates, which I highly appreciate. I realize that taking time out of a busy schedule to potentially do something that results in zero payment is a risk. But it's awesome. My respect for a company immediately increases when they offer that and I'm much more likely to utilize their services.

Second, pricing! Travis came by last week to give me an estimate for my basement bathroom remodel project. I was blown away by how reasonable the price was. The last time I hired a plumber, I was ripped off big time. I've been hesitant ever since and haven't really trusted plumbers, but Travis was awesome.

I ended up hiring them to complete my project. Called on Tuesday and they scheduled me for the same week, Friday morning. Travis arrived on time, calling in advance to let me know. He put in a new seal for the toilet after I tiled the bathroom, installed the toilet, put new shut off valves for the toilet and sink, installed my new pedestal sink, replaced some valves in the stand up shower and installed the shower trim kit I purchased at Lowe's (it's cheaper to buy your own materials and let them be installed, otherwise the prices are marked up). Oh, and he last minute replaced my outside water faucet because the handle on the old one was broken off.

He worked nonstop for almost 3 hours and cleaned up once he finished. He also double-checked his work to make sure no leaks occurred and explained what he did. All of this for $550. What a deal!

Like I said, any plumbing I need in the future, I'm calling Travis!

In my time as a life-long Louisville resident, I've only encountered a few truly vile and crooked companies.  Tom Drexler Plumbing, Air, & Electric is one of them.

No doubt you've seen Tom Drexler's box trucks prowling around your neighborhood: the backs of them are outfitted with a life-sized photograph of the owner, who appears to be standing and waving hello to you from the rear of the vehicle.  These unsettling depictions of poor Mr. Drexler are not quite to scale, so that he looks rather like an oompa loompa being smuggled out of the Wonka Chocolate Factory.
 
Or perhaps it is more accurate to imagine him snidely waving Later, suckers! as his minion-driver races away with another truckload of money he's swindled from a geriatric victim.

Tom Drexler strategically advertises inexpensive HVAC inspections.  Be forewarned: this is merely a ploy to get their foot in the door so that they can fabricate expensive repairs and fear-monger money out of your bank account.  Such was the tactic they uncoiled against my 71 year-old father.

My old man enlisted Tom Drexler for a routine HVAC inspection.  Gravely, the inspector reported back that my father's furnace had a cracked heat exchanger and that fatal levels of CO were billowing into the residence!  I'm required by law to shut off your gas, he explained.  

And so it was that in the bitter cold of January, Tom Drexler cut the heat to my father's home and tried to pressure him into signing a $3628.70 repair estimate.

My dad is a very trusting soul, but even he used words like uneasy and suspicious when describing his encounter with this inspector.  He wisely thought to seek a second opinion.

The following day, a representative from Bryant Heating and Cooling rapped on the door.  Five minutes removed, he was rolling his eyes.  Tom Drexler flat out lied to you, he said.  Your heat exchanger is fully intact and your CO levels are actually lower than expected.  According to him, one of the dirtiest tricks in the HVAC industry is to tell an unsuspecting homeowner that they have a cracked heat exchanger.  You can easily fake a high CO reading by doing this, he explained, and blew into one end of the sensor.

Carbon Monoxide isn't something to mess with, so we brought in a third company to weigh in on the two dissenting opinions.  Their technician quickly corroborated everything Bryant had said.  I asked this man point blank, Is it possible that Tom Drexler made an honest error and simply misdiagnosed the crack and the CO leak.  Absolutely not, he laughed.  That would be like you telling a blind person that the sky is red.

I was appalled that Tom Drexler deliberately tried to scam my septuagenarian father out of $3628.70.  Still, I refrained from passing judgement on the entire company: perhaps, unbeknownst to Tom Drexler, this crooked inspector was trying to pad his commission checks by scamming clients.  I decided to blow the whistle and I called the Drexler office.

I did not mince words, but I was eloquent and polite in relaying our ordeal to the receptionist.  I was struck by the fact that she offered not even a glimmer of surprise or an apologetic tone.  I had a distinct feeling that I was not the only person phoning in with such concerns.  She gnawed on her gum like a jaded camel and flatly offered to leave the manager a note.

Now, if I ran an HVAC company and a concerned customer called in with serious allegations against one of my underlings, I'd drop everything and prioritize returning that call.  Manager Mike Wells does not share this philosophy - it took him more than a week to respond at all.  He left me a voicemail... and then ignored my subsequent calls to his cell phone.  The Drexler office then refused to put me into contact with someone more responsive.

We can deduce that the rampant chicanery at Tom Drexler Plumbing, Air, & Electric functions from the top down.  An honest company would have been appalled at my feedback and would have thoroughly investigated.  They'd be anxious to extinguish any ember of charlatanism amid their ranks.  Tom Drexler's disinterest is a damning piece of evidence evincing their tacit approval.  Surely, Drexler inspectors are coached to find problems in the name of maximizing profits.

I originally hoped that Tom Drexler might atone for their fact that they tried to defraud our family out of thousands of dollars.  My father put it best, though: Tom Drexler has been so unprofessional and unresponsive that even if they tried to placate me with free services, I wouldn't trust them to set foot in my house.  

And now, I hope my review will endure as a warning and save others from falling prey to Tom Drexler's endemic dishonesty.

Tom Drexler Plumbing, Air, & Electric are no better than the very excrement they endeavor to unclog.

When you hear the slogan, Call the plumber - his name is his number, remember my retort: Don't bother - he'll just scam your father.

Wow ...  1st appointment 9am had to miss work for   2 hours ...no call , no show ..  Finally 1030am  I call Jason the phone guy with 30 years of experience. He claims  they are a driver down  down but have 5-6 service tech .But  when pressed about that wasn't I the first appointment and why not at least a courtesy call... He seems  to not have no answer ... So we make another appointment the follow day appointments @430 pm i ... no show , no call again ...@ 530 I call again and now Jason tells me he was never going to send anyone out because I put my reviews of them ( punctuality, professionalism..etc on Angie's list ...  He tells me if I want them to come ,I need to take down my review ... My job is to switch out to fuse that were damage by water which I was told would cost between 300-1500 dollars ... so apparently on Angie's list review I put the job was 800 .. which is between 300-1500 and Jason called me a liar... Stay away from these guys and Jason your the voice of the company ... work on your skills!!!!

Tim took care of my plumbing issues. Fast efficient and at reasonable price. He also knows what he is doing.I will defiantly use him in the future.