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Reynolds Painting & Home Improvement Plumbing Service
Had a gas leak around dinner time. Called LG&E and they determined there were two gas leaks. Reynolds did come out that evening, around 7:30, and worked on repairing a gas leak on a pipe in the basement and another one on a stove burner. While the burner needed a part that would not be available until the following morning, they worked on the basement pipe until 9:30 pm. As it was late we told them it was perfectly fine to come back the following day with the part and complete the repair.

The following day they returned around 1:15 with the part, about a $200 piece that needed to be replaced. Finishing up with both repairs around 4:45, the total price for the job - about 5-6 hours over two days - was around $2k. Extremely expensive for a gas line (or any plumbing repairs), probably 2x the price taking into the timing of the job.

They were extremely nice, and did follow up on finding the part for the stove after multiple stores claimed they had it, but in fact did not. While it was nice to have the repairs done quickly, we certainly paid for it.

Louisville, KY
Jeanise plumbing & painting Plumbing Service

Louisville, KY 40216
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