Best Backflow Services in Louisville KY

Kyle, Bryan and Mary have provided friendly, professional service. From our first contact to the date of installation. Our water heater replacement was done efficiently and in a timely manner.  They made sure they got it right.  Not a flight by night.  Thank you we greatly appreciate it.

HE introduced to self and let me know he was a master plumber. It's always a good feeling when you know it will get done right the  first  time. He's very thorough with everything he did, make sure it was done properly,and he didn't rush thru it,nor did he take to long was done before I had to pick up the kids. When we got home the kids were thrilled to use the upstairs bathroom.
I recommend him for anybody who is looking

HIGHLY recommend! My water heater was leaking (flooding is more like it) so I called and got an actual person on the phone and these guys were at my house within an hour! I ended up need to replace it and I figured since it was time.. waaaaay past time clearly.. I would switch to a tankless.. Rod and Jason were AWESOME! They explained the whole process, cleaned up (yes they ACTUALLY cleaned up after the mess!) and were very polite even with all the questions I was throwing at them. I will absolutely use them again to replace a toilet and move some fixtures on my rental house!

He gave us the most reasonable quote and had a lot of experience before going out on his own. They came and worked many days to complete the job. He was awesome! Definitely a good hire!!

Very honest and dependable. He stays on the job until it's done. He likes people, willing to answer questions. Would call him back in a minute

Very simply, don't use them. I had a clog recently that solved itself by the time the plumber got there. He told me it was just a pressure thing that solved itself. Between that and looking at a couple of other issues, I was charged $102.   Next day, it comes back so I call that morning to get them back. During both phone calls, I told them to call me 20 minutes ahead of time so I could run home to let them in.  I get a call from them that afternoon, no warning phone call as I had requested,  saying the plumber has been waiting there for 15 minutes and we agree to send him on to the next job for him to return later that day.

When he is finally ready to come over to my house, it is about 6 p.m. He informs me that the job will take two men and will be $127 an hour  because it after hours. He also says his boss approved me this and gave me attitude because he had been waiting at my house that afternoon. I told him to forget it and I was done with using them despite the fact that I had them for several years running. I faxed a letter to them to that effect.

I called Drexler Plumbing for the first time ever.  They went to this outside drain immediately and had it unclogged in less than 30 minutes. Their charge was $99. I won't be using Buffat again for any reason.

We had a leaking kitchen faucet and reached out on Yelp on a Sunday.  Richard answered quickly and understandably was booked up a couple days but it wan't urgent so we scheduled it for Wednesday.  He called in advance to confirm, arrived on time and had the sink totally fixed in less than an hour.  Great price, cleaned up the area and we definitely took his number for any future plumbing needs.  Highly recommend.

We have used New Circle Mechanical for several plumbing, electrical and HVAC issues in our personal residence and rental homes.  We will continue to use them and recommend them to friends and family.  The technician, Shawn is prompt, professional and knowledgable.

This time we called them to clear the furnace drain line.  Unfortunately, they were unable to clear so they suggested running a pump to the sump which would be cheaper than re-plumbing the line.  They also suggested adding a ground rod to the house for protection and repairing some sewer caps that had been destroyed in the yard by lawn mowers.

We will continue to use them in the future

I would give zero stars if I could. Me and my husband had a bath installed a few months ago, they were supposed to come back and put on the shower fixtures as it was included in the price. It has all been paid for already. Me and my husband have left a message nearly every other day for over a month to have them come back and finish the job and put on the fixtures as promised. We have not received a single call back or response. We have gotten the runaround from three different receptionists everytime we call and they will not provide us with a direct email or number to call to speak with anyone else. We have called a dozen times and have gotten no where. This company is unreliable and will not complete their work. I will be voicing my experience to other sites to help prevent others from experiencing what we are going through.

Always fair pricing and does the job within the time frame they give.  They are honest and will let you know of different options and ways of doing things.  They don't try to up sale you, but they try to educate you on what needs to happen.  I've used them for 3 different plumbing needs in my house and they have always fixed the issue the first time!

Unresponsive after dispatched via home warranty provider. They called initially and left message but I called back 5-6 times over the course of a week - they never replied and never scheduled. Had to turn elsewhere for service.

I can't say enough about this company the associates are friendly and walk you through the issues. I have used them for other plumbing issues and I will continue to use them. Highly recommend them.

Worse service ever. Called on May 5th. Said we'll call you back next week. i called back on 19th and they said were are scheduling for Friday May 21. No one showed, now not answering.
terrible

Here is a picture of their great work:
THIS SPACE LEFT BLANK

okay so we called this sorry ____ company we had a drain clog so we called that day no one called till the next day when i called them then eric said he would put us on his list then the day went by not seeing anyone or hearing anything then danuel called and said eric gave him this call about 3:30 and he was on his way well he showed up about 5:30 pm and he was done about 7:30pm now the drain is clogged again 1 1/2 months latter and for 4 days we been sitting in this house like we are in a 3rd world country if you know what i am talking about so if i can give you anything from this DONT use these people they are LIERS.

Terrible customer service, he lady at the front desk is quick to get you off the phone. I called to confirm if the did a specific type of work, she said no we don't, good-bye I check their yelp profile and guess what? My question was listed as a service provided. She is bad for business!

New AO Smith water heater 12/04/2019 crushed on install. and turned up since new and NO longer hot.
year old +13 days!