Best Water Damage Restoration in Long Beach CA

Jay is a real gem! Ixtapa team remodeled our kitchen then our attic and did electrical work too (incredibly fast). Jay was very attentive, always gave us precious tips. Everything was done in a timely manner and the work was perfectly executed. We cannot be more happy. Each time he found a way to fit our budget. They are very competitive and you can really trust them! We are planning on converting our garage into ADU next year and there is no hesitation it will be with them.

Great customer service! Great work! Great pricing! Top notch guy performing top notch work! We won't use anyone else!

We had wet carpet at the doorjamb to the hall bath. No water on the tile in the bathroom, just on the carpet under the jam, and we are on a slab. It didn't make sense to me, so we called our plumber, Ton'y's Plumbing. I explain the problem to Angie, and how we cannot find any water leaking anywhere and she says you need to call Josh at Rapid Quality Leak Detection. I was a bit concerned because I did hear from him that day, but found out he was really, really busy. We talked the next day and set up a date for him to come out with his leak detecting gear. After using all the leak detecting toys, no leak was found, but Josh hung in like a true professional and by turning of toilets, he finally determined that the toilet was the culprit, not the sink, not the shower. He said there was most likely a leak in the wax toilet fitting (there was) and that Tony's Plumbing would handle that. They did and it's all done now and we are happy. But it all started with Josh, and Angie, and thank goodness we didn't have to break concrete or rip out tile! Crisis averted. Thanks Josh.

The plumbers today that came to my apartment were helpful, fast, friendly and knowledgeable. They were on time and efficient. Great work!

I have tolerated a partially blocked shower drain for months.  This week it stopped draining altogether.  I am so happy that I called this company.  They came within a couple of hours and totally cleared the drain.

I had a plumbing issue and I contacted Ricardo, I was provided a quote along with a separate quote to rebuild the damaged area. Communication was prompt and I was updated as the repairs and rebuild was getting done. Compared to other quotes, the prices to do all the work were reasonable and service was great. I would definitely contact them again if I need additional work.

Ronald helped me out when my home insurance let me down. I'm so grateful he and his team were willing and able to step in and handle a leak at my place.

Never have I experienced such an unprofessional company in all my experience. These guys came out and were supposed to detect a water leak in our kitchen. They spent 30 min and charged 300 dollars to mark every pipe incorrectly. They marked the hot water line as a cold water line and where they said the leak was completely incorrect. After tearing up the floors and breaking the foundation the plumber found that the leak was in a different area that they didn't even mark as having a pipe in.  they had to tear up a different part of the floor and break more of the foundation to access the pipe. Not only did Sherlock leak detectors not detect the leak properly. When I called the owner to explain what happened and understandably get my money back since they failed completely. He was condescending and said that it's not their fault they couldn't find the pipe, that they were close enough in discovering it and didn't even care that his company messed up a job and cost us thousands extra because we had to re-dig. I will be bringing this company up with the better business bureaus day my attorney. I highly recommended everybody stay away from this company. It's sad to see that a company that supposedly has good reviews won't stand behind their job and correct their mistakes.

Update: After the owners response, allow me to clarify some things so that I am perfectly clear. We had to expand the hole which required removing more of the hardwood floors and removing more of the concrete slab. Of the area highlighted by the leak detector expert (which he claimed is within the margin of error.  I do not even have a picture of the first markings but I will add a picture of the original opening to represent it) the leak was still outside of the box. The leak detector did not even check that side of the island with his equipment to check if there was a pipe there or not. I have no issue with any company making a mistake as long as the own up to their mistake. To imply that I am racist is absolutely unacceptable you have no idea who I am and are assuming I'm racist based off of my name. It is clear how your company chooses to represent itself and i am glad everyone on yelp and everyone I tell and show this too will now how this company is operated.

Great customer service from the Receptionist answering your call all the way through the Plumber's arrival and departure.

The plumber is very knowledgeable and efficient and will clean up after the job is done.

Great service at a fair price!!!

These guys are amazing. I had a tough drain to unclog with no easy fix. They gave me an exhaustive list of options and gave me zero sales pressure to pick any. Their honesty, promptness, and friendliness have put them on the top of my list to call when I'm in a plumbing pickle. Thank you Tim for coming out and helping me navigate the options.