Best Tankless Water Heater Installation in Baltimore MD

I hired Empire Plumbing and Heating today to fix a plumbing issue at our PAPYRUS location located in the Towson Town Center.  Not only were they fast to respond and fix our issue (it literally was less than 30 minutes from when I called them ) they were efficient and completed the job quickly and price was amazing. I would hire them again. I highly recommend them.

Yates Plumbing has done several projects for me including fixing the dishwasher, kitchen faucet, and installing new appliances for my second kitchen and second laundry room.

Let me put it this way. It's 8 PM last night with 50 degree weather and it's raining that kind of miserable pissing rain that soaks you down slowly but completely. The last thing I'd want to do is stand out in the road snaking a clogged sewer line that's spitting the vilest smelling black water I've ever encountered in my life in my face and blowing specks of human shit all over my head and shirt. This, however, is what Brian Emmel and his brother Matt from T&D Plumbing do for a living. They not only do it, but they do it graciously-- with the kind of professionalism and knowledge that makes you feel totally confident that you have just contracted honest and experienced techs who really know what they're doing. First, they come in and look over the situation like detectives on a murder scene, letting you know exactly what is the cause of the problem, and how they propose to do to correct it. Then they get to work with the best attitude I've ever seen from anyone that's about to dig elbows-deep into what we've all flushed down toilets and let flow freely down our sink and shower drains for years. They let you know the entire time what's going on and how it's progressing. Frankly, it's kind of like if Superman drove a white van and wore boots and Dickies uniforms instead of flying and wearing a mask and cape. I just felt all safe and like everything was gonna be fine standing there feeling admittedly slightly less masculine as these alpha-males dove in head first and solved my problems for me. This isn't the first time I have used T&D Plumbing, and they are my go-to service for all things water related. Their number hangs on the wall in my office and also on my refrigerator door. Their prices have always been extremely fair. These guys are polite, knowledgeable, and get the job done well. What else could you ask for? Don't even call anyone else-- I am not joking when I say that there is no reason to. I remain a very satisfied customer and am truly impressed by them over and over again.

Grateful they came on short notice. Masked and professional. Couldn't have asked for better service. I'll be calling them for all my plumbing needs.

I called Ken Griffin plumbing on the recommendation of my regular plumbers who were closed over the Thanksgiving holiday weekend. Long story very short: they used a camera to video my sewer line. I called the next day and asked if I could get a copy of the video. I was told they would put a flash drive in the mail later that day. The woman confirmed my address and I was satisfied. The flash drive never came.

I had a baby shortlt after this and wasn't able to call and follow up right away. When I did call to inquire about the flash drive,  I was again told that they would check and definitely drop it in the mail the very next day. Again, the flash drive never came.

I called a few weeks later to follow up yet again and someone else answered the phone. He took my number amd said he would inquire and call me back. He did call back a few minutes later and informed me that there was no video of my sewer. He indicated that this is somethint I would have had to ask for before they performed the camera inspection on the line. I could understand that EXCEPT. ..why was I continually assured my video would be in the mail if it never existed in the first place?  Additionally,  they never told me the day of the camera that I had the option of a video for an extra $15 if I wanted it. Based on the response i got  when I called the next day to ask if they had the video and could please send it to me, I had no reason to believe this wasn't a standard practice. I would have gladly paid the extra $15 had they ever mentioned it. Furthermore, I had to call and follow up THREE times before being told there was no video. Why was I continued to be assured that my video was in the mail if it never existed in the first place.

I expressed my dissatisfaction and he was very apologetic and understood my disappointment with the company. He profusely apologized and said he wished there was something he could do.

Later that day I got a voice mail from Kathy Griffin offering to come video the line again for no cost other than the $15 for the flash drive as an apology for the whole incident. I called her first thing the next morning to accept the offer and schedule a visit. It was very cold out and they were very busy with frozen pipe emergencies...which I TOTALLY understood. I was told that they would call me back that evening or the next day to schedule something. That was over a week ago. I never received another call. I am growing tired of following up with this company for every little thing. They made me an offer to try and improve my opinion of the company and have not followed through again. They will definitely not be getting repeat business from me and I would not recommend this company to anyone else looking for a plumber. Its a shame because the plumbers were friendly and explained my plumbing issues to me well.

My worst $9,000.00 mistake. They never pulled a permit and left 3 foot of bad pipe that would have caused me issues latter on. Had to hire another contractor to fix everything. The owner sent an insulting apology letter that they copied and past from another website. Never finished the job. It was obviously to big for them to handle. Countless other issues too many to list. They will not do another  job in this neighborhood. God will get justice in the end.

This review isn't for Abbott Brothers' plumbing services, because I wasn't able to actually get a plumber to my house. I made an online appointment for Friday and immediately got a confirmation that someone would come look at a possible sewer gas leak from 12-2 PM. I waited until 3 PM before calling the company because no one arrived or contacted me. The office didn't provide me with a reason as to why no one showed up or why I wasn't contacted. Instead, they said someone would be in contact with me shortly. I received a text a few hours later asking if Sunday between 9-11 AM worked. I agreed. Unfortunately, 11 AM passed and the same thing happened -- no one showed up or called. Not sure what happened, but 2 no show/no calls is highly unprofessional. If you know you're not coming, have the decency to call so people can make other plans or use another business. Obviously, after two chances, I won't be using Abbott Brothers again.

Raymond Travers (All Above Plumbing) was hired to clear a main. The only good thing I can say about the experience was that he was quick to answer the initial call. He came to the house and tried to snake the drain - twice. He claimed that he went in 50 feet which would take it out to the county main and manhole. Then he showed me the county tap in the yard and said there was standing water in the pipe so the plug must be on the county's side of the line out to the sewer main (I didn't see the water). He said he would call the county and request a flushing.

Also at this time, he called the warranty company and said they would only reimburse $200 and I needed to pay the service charge ($45) and the remainder ($389). I wrote two checks to him personally.

He told me he would send paperwork via email (I asked for it at time of service) and left saying he would coordinate with the county and be there when they came to sort out the issue. I never received any paperwork.

The next day, I called him and he said he hadn't heard back from the county yet (meanwhile, I have an inch of sewer water in my basement). So I called the county and they said he never contacted them and I should have called them immediately and that the plumber should have know that. They sent out an emergency crew who flushed the line from the outside tap (which was empty of any standing water) to the manhole (which also was empty). I saw the hose they slid through - absolutely no blockage on the county side.

The plumber never cleared the main line, claimed it was a county issue, took payment for incomplete work, and lied about calling the county. When I confronted him with this after the county left, he said he completed the job and hung up. Yet I still have sewage water not going down the drain.

If I could give him ZERO stars, that would be my rating. Seek plumbing services elsewhere.

Watson's replaced my hot water heater with a new one with a 10 year warrantee in 2006. It rusted and flooded my basement causing damage. When Watson's came out to repair they indicated the model was discontinued and needed to be replaced which was fine as the unit was under warrantee. Watson's proceeded to tell me that the unit was not under warrantee but would not return calls explaining why a 10 year warrantee had lapsed in 8.5 years. I called the manufacturer and found out that the new unit Watson's sold me in 2006 was 3 years old which is why it was out of warrantee. The manufacturer will work with me to remediate- I am still waiting for a call back from Watson's, however I went ahead and replaced the unit using another firm as I needed hot water especially with the Christmas holidays upon us.