Best Salt Delivery/Refilling in Baltimore MD
Plumbing Service
Liberty Pure is a dying breed. These folks are absolutely amazing. I am extremely satisfied with all parts of the process including before, during, and after (especially after). I had a water softener system and new well tank installed.
Saw lots of neighbors use Liberty Pure on Nextdoor with good success and speak highly of Kevin O., so I figured I'd reach out for the free water estimate. They reach out right away to schedule and someone comes out soon after. They have a cool kit and test your water there on the spot in front of you. Go over what it means (I live on a well - water very hard too). Then we talked about some solutions and got a free estimate on the ideas.
After reviewing the quote, we scheduled a guy to come out and do the water softener + we'll tank very soon after. Did not take long. The tech and his team who came out to do the job were extremely respectful of me and my home. That's always a plus.
I don't have a basement, so we had to install this system in my finished crawl space (basement systems USA). It's extremely tight down there with little room to work. The young man accidentally knocked over my dehumidifier while down there. He must have been too nervous to say anything and probably hoped I'd notice when going over everything. Too bad for him I'm not that smart ha. Sadly I did have to have someone else come look at the dehumidifier because I couldn't figure out what was wrong with it (hose wasn't in sump pump...again, I'm not that smart).
I was bummed about that, but I called Liberty Pure and explained my situation. Kevin O., the owner, called me back within hours to try to make the situation right. And he did make right on what happened! Nobody does that anymore. At that point, I knew that I would be using Liberty Pure for all of my plumbing needs in the future.
Here's a bonus!! 8am on a Saturday morning, I want to do some bathroom renovation, but I need to turn off my water first. Problem is I forgot how to do so on my new system. I called their 24/7 hotline and asked if someone could call me and remind me how to turn off the water. They confirmed if it was an emergency or not. I said no. WITHIN MINUTES OF MY CALL, guess who is calling me back telling me how to turn off the water? Kevin O. the owner of course! Who is providing service like that?
You really will not be disappointed by these folks. Great price, service, and value. Can't beat that nowadays.
Saw lots of neighbors use Liberty Pure on Nextdoor with good success and speak highly of Kevin O., so I figured I'd reach out for the free water estimate. They reach out right away to schedule and someone comes out soon after. They have a cool kit and test your water there on the spot in front of you. Go over what it means (I live on a well - water very hard too). Then we talked about some solutions and got a free estimate on the ideas.
After reviewing the quote, we scheduled a guy to come out and do the water softener + we'll tank very soon after. Did not take long. The tech and his team who came out to do the job were extremely respectful of me and my home. That's always a plus.
I don't have a basement, so we had to install this system in my finished crawl space (basement systems USA). It's extremely tight down there with little room to work. The young man accidentally knocked over my dehumidifier while down there. He must have been too nervous to say anything and probably hoped I'd notice when going over everything. Too bad for him I'm not that smart ha. Sadly I did have to have someone else come look at the dehumidifier because I couldn't figure out what was wrong with it (hose wasn't in sump pump...again, I'm not that smart).
I was bummed about that, but I called Liberty Pure and explained my situation. Kevin O., the owner, called me back within hours to try to make the situation right. And he did make right on what happened! Nobody does that anymore. At that point, I knew that I would be using Liberty Pure for all of my plumbing needs in the future.
Here's a bonus!! 8am on a Saturday morning, I want to do some bathroom renovation, but I need to turn off my water first. Problem is I forgot how to do so on my new system. I called their 24/7 hotline and asked if someone could call me and remind me how to turn off the water. They confirmed if it was an emergency or not. I said no. WITHIN MINUTES OF MY CALL, guess who is calling me back telling me how to turn off the water? Kevin O. the owner of course! Who is providing service like that?
You really will not be disappointed by these folks. Great price, service, and value. Can't beat that nowadays.
2824 Paper Mill Rd, Phoenix, MD 21131
Plumbing Service