Best Painting in Baltimore MD

Good plumbers who communicate well and deliver good results, BUT...

After being a customer for 2 years with multiple service calls and projects Ken Griffin Plumbing surprised me by charging more than twice their cost for materials they acquired during a job (they knew they were needed but forgot to bring them).  I contacted the vendor where they purchased the materials and confirmed the price was less than half of what Ken Griffin charged me.

I thought a quick conversation would resolve the matter and that they would issue a partial refund.  Instead, they refused initially, and ignored later emails and phone messages requesting a discussion of the matter with the owner of the business.

Blowing off your previously satisfied customers over questionable charges is a bad business model - avoid Ken Griffin Plumbing.