Best Thermostat Repair in Lincoln NE

We have a sun-room heating and air unit. We've been a Bryant customer for as long as we've lived at our current address, which is 25 years, but NO MORE! Our unit wasn't working, so we scheduled a service call with them. We were charged a service call, which we expected. The service technician told us that a part was bad. He recommended that we order a new part. Our unit is 14 years old. My husband asked him about how much a new unit would cost, and he said anywhere from 2,000 to 5,000. So, my husband said he would go ahead and get the new part for 650. The service technician never offered to quote us for a new unit, nor did he tell us there would be fees if we chose not to go ahead with the new part. After the fact, we found out that we could get a new unit for 1,425 INSTALLED through a different vendor. So, of course, my husband cancelled the part. But wait! There's a restocking and freight fee!! What? Oh yes. We had to pay a restocking and freight fee of an additional 85.15! So, we are out 159.15 for what? For bad, really bad advice and service! My husband called and talked to supposedly the manager. The manager wouldn't budge. We even offered to pay half the fee. But NO! Nothing! So, I'm forced to use other means to get the word out about this horrible treatment! Find another vendor!