Best Pipe Repair in Lincoln NE

I have used Fast Freddy's Plumbing for over 10 years and they have always provided me great service. Dishwasher installs, water heater replacement, kitchen sink and disposal replacement, plumbing for two different bathroom remodels. Always reliable.  Highly recommend!

Cory is awesome! He did everything he promised and more. He knows good customer service and isn't going to charge you as much as the big name companies. He is fair and professional. I will only call Certified Plumbing for my plumbing needs moving forward!

Our mini split units were dripping, and they came out the same day we called to fix the problem. They made sure the problem was resolved and were thorough. Their pricing was fair, communication was great, and they are all friendly and knowledgeable. So thankful for them!

Our shower had started to drain slower and slower and after about a week we had standing water every time we showered. Drano, baking soda & vinegar, nothing did the trick so it was time to call someone to snake our shower drain. Zoom Drain was quick to set up an appointment and the service technicians who came out were very friendly. Asked us questions to get a better idea of the issue. It turned out to be extreme rust buildup, which makes sense as we live in a historic building. Nonetheless, they got our shower cleared and draining in no time! Very happy with the service.

After Mike replaced my water heater, he put the old one out on the lawn and said it would  be picked up today or tomorrow.  After six days, I called to remind him.  He made excuses and promised to pick it up that day.  After another day, I called again, and got the same response.  The third time I called, he just sent me straight to voice mail and never returned my call.  After 11 days I had to pay a guy with a pick-up $30.00 to haul it off...something that was part of the job I'd already paid Mike for.  This was an unsatisfactory and inexcusable way for someone to conduct business, and I cannot recommend him.

Sewer opened. Water backed up. Access leaking. Cracked pipe. Replaced with no additional charge.

I have used this company for a couple of years and they are far better than anyone else I have dealt with in Lincoln over 15 years of owning around 15 rental properties. They are punctual, generally same day service and charge a reasonable rate. I recommend them to the very highest degree.

1.  Clean up debris removed from the sewer and do NOT leave it on the customer's floor. Other professionals have when calling in my home.

2.  Do NOT tell the customer the plumbing can be used when the clean out plug hasn't been replaced in the pipe. This same man told my spouse we leave it that way intentionally. (Now my home is unable to use water-period)

3. Maintain your equipment so your crew doesn't have to waste my Monday for 2.5 hours waiting, only to have them break the equipment.

4. When your crew screws up, fix the issue IMMEDIATELY (not tomorrow) and apologize. Customer Service 101 to maintain your company and name.

Now we are at the same point as we were on Thursday, with a sewer line backing up.

My main line was backing up because of tree roots and needed it cleared out. They post online that this service is $200 for the first hour and prorate the hourly cost after that at $150. The techs were at my house (pulling up and leaving time) for 59 minutes (found the footage on my doorbell camera). BUT we got billed $300! They state because of the 7-minute drive time they went over the hour and only prorate by half hour (so the bill is still $25 higher than what they post online)! So, I got charged $100 for a 7-minute drive! This is not right, and a very poor business practice. Because of this I will never use the company again or recommend them to anyone. The service itself was fine, and they got everything done as expected (left a mess but I can look past that). But to charge $100 for a 7-minute drive I cannot look past! STAY AWAY

Apparently the owner, James, makes a habit out of setting up service for himself using his company's name and then bailing when it comes time to pay. Sounds like an almost identical situation to the other review left here. He dropped an item off for service, then had multiple excuses for the delay in picking up and paying for the item when it was ready. He would eventually ignore all attempts of contact and abandon the work without paying. I'm sure he wouldn't appreciate the same actions towards his small business, yet it appears that is how he often conducts himself at others'. Pretty slimy behavior, I would never recommend using his services based on his character alone, regardless of the quality of work produced.

I purchased a water heater from Lowe's, King and Sons is one of their subcontractors.  Plumbers arrived mid afternoon.  I got home from work and found that they could not do the job, unless I paid them an additional fee for removing the water softner.  I need the water heater replaced, however this didn't make me happy.  I said yes, oh, but it can't be done that day, the next day then.  Next day arrives, my wife calls to tell me they did not clean up the mess from the old water heater.  They did not have drop cloth or plastic to move the old water heater out of the basement, we had to provide our own floor protection, otherwise more mess to clean.  In summary, after paying Lowe's over $950 and King & Sons $160, we had no hot water to wash the towels we used for floor protection.  

This really angered me, so I contacted Lowe's to remedy the problem.  Wife calls to tell me to provide constructive criticism and the problem is now fixed.

Here it is.

1.  Improve your quality initiatives.  Have your employees test the equipment before they leave, to ensure proper operation.

2.  Improve communication - what to expect.  I expected you to accomplish the job without anything from me.  If you don't have proper protective equipment, say so.  Had we known the day before you arrived, we were responsible for clean up and protection of carpet, it would have been easier to accept.  Expectations are important to me.  Please don't tell me I am getting five star service, show me.  Be careful what you place on the side of your van, if it says I am treated like royalty, then you set the bar high, be prepared for fallout if you don't meet this expectation.

Thanks Mr. King for coming to my house, and making it right!