Best Leak Detection in Lincoln NE

Cory is awesome! He did everything he promised and more. He knows good customer service and isn't going to charge you as much as the big name companies. He is fair and professional. I will only call Certified Plumbing for my plumbing needs moving forward!

We had a problem with our kitchen under-counter lighting. I described it as rope lighting to them on the phone but I was wrong. When they came out they did not have the right parts. They tried to make it work anyway but with no luck. They described the part I needed and I told them I would go get it myself and put it on and that was fine with me. He showed me what I needed to do.

I got a call the next morning from the electrician's boss and he said they would like to come out and do it right for no extra fees. I was very happy that they were willing to come back out and make it right and not charge an extra trip fee - especially since it was because of my incorrect description.

I appreciate the service and the extra effort. Thank you!

Our shower had started to drain slower and slower and after about a week we had standing water every time we showered. Drano, baking soda & vinegar, nothing did the trick so it was time to call someone to snake our shower drain. Zoom Drain was quick to set up an appointment and the service technicians who came out were very friendly. Asked us questions to get a better idea of the issue. It turned out to be extreme rust buildup, which makes sense as we live in a historic building. Nonetheless, they got our shower cleared and draining in no time! Very happy with the service.

I had an emergency sewer drain plugged in my basement filling my house with horrible excrement. I had called several local businesses and no one could get to my house as speedily as Mike and his crew did, not only did they get the sewer drain opened it was a large route, they also spent the time to clean the basement and make it safe for my children

1.  Clean up debris removed from the sewer and do NOT leave it on the customer's floor. Other professionals have when calling in my home.

2.  Do NOT tell the customer the plumbing can be used when the clean out plug hasn't been replaced in the pipe. This same man told my spouse we leave it that way intentionally. (Now my home is unable to use water-period)

3. Maintain your equipment so your crew doesn't have to waste my Monday for 2.5 hours waiting, only to have them break the equipment.

4. When your crew screws up, fix the issue IMMEDIATELY (not tomorrow) and apologize. Customer Service 101 to maintain your company and name.

Now we are at the same point as we were on Thursday, with a sewer line backing up.

My main line was backing up because of tree roots and needed it cleared out. They post online that this service is $200 for the first hour and prorate the hourly cost after that at $150. The techs were at my house (pulling up and leaving time) for 59 minutes (found the footage on my doorbell camera). BUT we got billed $300! They state because of the 7-minute drive time they went over the hour and only prorate by half hour (so the bill is still $25 higher than what they post online)! So, I got charged $100 for a 7-minute drive! This is not right, and a very poor business practice. Because of this I will never use the company again or recommend them to anyone. The service itself was fine, and they got everything done as expected (left a mess but I can look past that). But to charge $100 for a 7-minute drive I cannot look past! STAY AWAY

Would give zero star. This company orders services, uses them and then does not pay their bills. He's made no effort to call or arrange even small payments. He lets bills come month after month only to have family return mail. After going to their address we were met by outraged wife who yelled and called us complaining of trying to collect for services they ordered and used. This company would not work for free yet expects others to. Very, very unprofessional.