Best Gas Water Heater Repair in Lincoln NE

Cory is awesome! He did everything he promised and more. He knows good customer service and isn't going to charge you as much as the big name companies. He is fair and professional. I will only call Certified Plumbing for my plumbing needs moving forward!

Very professional, arrived 5 minutes early, went above and beyond what was asked of.  I would hire them again in a heart beat

If you're looking for a certified master plumber I highly recommend Freddy Bienka IV with Fast Freddy's Plumbing. We were in the process of a kitchen remodel but couldn't get kitchen shutoff valves to work. Freddy's came out within 24 hours and put new ones in for me. Great customer service and support. I will definitely hire them again. Thank you guys!

We had a sink installed. It was a tricky installation. Now I will say the guy that came out was quite scary looking but he did a great job.  Additionally the bill was about 1/2 of what many of the big named plumbers in town would have charged. I will use them again.

We had a problem with our kitchen under-counter lighting. I described it as rope lighting to them on the phone but I was wrong. When they came out they did not have the right parts. They tried to make it work anyway but with no luck. They described the part I needed and I told them I would go get it myself and put it on and that was fine with me. He showed me what I needed to do.

I got a call the next morning from the electrician's boss and he said they would like to come out and do it right for no extra fees. I was very happy that they were willing to come back out and make it right and not charge an extra trip fee - especially since it was because of my incorrect description.

I appreciate the service and the extra effort. Thank you!

After Mike replaced my water heater, he put the old one out on the lawn and said it would  be picked up today or tomorrow.  After six days, I called to remind him.  He made excuses and promised to pick it up that day.  After another day, I called again, and got the same response.  The third time I called, he just sent me straight to voice mail and never returned my call.  After 11 days I had to pay a guy with a pick-up $30.00 to haul it off...something that was part of the job I'd already paid Mike for.  This was an unsatisfactory and inexcusable way for someone to conduct business, and I cannot recommend him.

1.  Clean up debris removed from the sewer and do NOT leave it on the customer's floor. Other professionals have when calling in my home.

2.  Do NOT tell the customer the plumbing can be used when the clean out plug hasn't been replaced in the pipe. This same man told my spouse we leave it that way intentionally. (Now my home is unable to use water-period)

3. Maintain your equipment so your crew doesn't have to waste my Monday for 2.5 hours waiting, only to have them break the equipment.

4. When your crew screws up, fix the issue IMMEDIATELY (not tomorrow) and apologize. Customer Service 101 to maintain your company and name.

Now we are at the same point as we were on Thursday, with a sewer line backing up.

Would give zero star. This company orders services, uses them and then does not pay their bills. He's made no effort to call or arrange even small payments. He lets bills come month after month only to have family return mail. After going to their address we were met by outraged wife who yelled and called us complaining of trying to collect for services they ordered and used. This company would not work for free yet expects others to. Very, very unprofessional.

Was going to buy a water heater at Home Depot, who uses this place. Come over and say they can't install since the piping was to short for a small water heater, or too long for a tall. Charged 90 bucks. To kick it off, when they send the bill it had a due date of 3 months in the past. How is one to pay a bill 3 months ago when you send it today? Look elsewhere peeps.

Edit: So since they decide they can set due dates in the past, they can send to collections and add fees. What a joke.

The timing was perfect, meaning when they had an earlier time to arrive they did so. Helpful with questions answered and just an all round personable presence. Alex and Calley are a great duo and I would highly recommend this business for all of your plumbing and draining needs! It is a family owned business for which I and my husband will always support.
Thank you!