Best Gas Water Heater Repair in Lexington KY

Used them for emergencies and non-emergencies, only company i'll use!! Great value for the price, straight forward about everything, and leaves the space clean! Highly recommend!!

Excellent service!! Justin was professional and respectful. Completed the task with care, explained, and answered questions. Made sure to tidy up when he was done.  I will definitely use this company again and refer to friends & family.

It was a pleasure meeting Rick today. He responded quickly to fix a leaky faucet, was super polite, and the price was reasonable. I would definitely hire him again!

I thought I had left a review months ago, but don't see it. I found this service online. They were prompt, professional, reasonable. Repairs involved refrigerator water line repairs.

Summit was recommended to me by someone I trust who has used Summit for various plumbing projects. I contacted Summit about an inoperable sump pump. The owner operator of Summit, Daniel, responded promptly and scheduled a consultation at my home at a date and time that was convenient for me. Daniel arrived on time and assessed my situation. Daniel thoroughly and clearly explained my options, providing estimates for the various options. Daniel is the consummate professional who is knowledgeable and highly competent. The job was completed on time that same morning. Daniel cleaned up the area and took numerous photographs to show the work that was done under the house. Summit's professionalism and transparency give me confidence in their work. I highly recommend Summit and their services. I would definitely use again.

Logan came to our house last Friday to draw a gas line from our attic down to our kitchen so we can have our gas stove . He is polite professional and protective of your property while he works. I told him he is the only one contractor that I have seen that cleans up after himself as if I would have done. He said when he was training to be come a plumber his old teacher told him leave the house as if you have never been there. He cut the dry wall to the smallest possible cut so the damage would be minimal and also helped me patch the wall back. As you see in the picture. Pricing is very fair . He is punctual and communicative so you won't feel left out. A great craftsman and even greater human being. Thank you Logan

So far they have been to my cabin in Willisburg 3 times, once to install a heat pump and twice to repair another expert's mistakes. They are now working on getting the thermostat so that it does not run basically all the time and not heat the place well. Set on 72 and temp
66. I have been told by Chris a few days ago the stat should have a setting for emergency heat.
The reason this is not a 5 star review is the advertisement stating 24/7. First, contacted the day after service that the heat was still not running properly. The fellow (Jake?) called me back to say he had reached  out to sevicemen but none had returned his call. This was Saturday. The problem would be dealt with, apparently, the first of the week.
I called today, Sunday, to give them further information and got an answering service, who obviously knew nothing about what I was saying, but would give them the message.
I'm not sure these two incidents truly represent 24/7 service. You can contact the company, but I think service on the problem is implied when 24/7 is advertised.
I'll be happy to edit my review when the heat problem is ironed out.

Excellent!! I 100% recommend this team! They were able to come out quickly to resolve my problems! They did so with professionalism, educating me on preventative measures, and were very reasonably priced. I will definitely have them back for my future pluming needs.

I tried to get a leak under the house fixed by 4 other plumbers. It is a tight crawl space in an older home. Other plumbers didn't want to do the work. This company responded quickly and worked with me to get it fixed. The pricing was fair, and the service was excellent.  I appreciate that they send text messages with photos of the plumbers to let you know they are on the way, and who you should be expecting.  Very polite and friendly service.

I dealt with Rapid Plumbing for a root issue between our sewage clean out and the tie in with the city. Essentially, Jacob with Rapid Plumbing came out- rotor routed 1 time, did not test his work and left. He was very condescending almost rude as if we were stupid when we asked questions.
Not 10 days later we had the SAME issue again. We were told by Jason at Rapid Plumbing that it would be AT LEAST $600 to come out and no apology or concern for the work not being done correctly the first time- only curtly stating we were outside of the warranty.
I arranged another company to come out- the new guys came out that same evening, were pleasant, and I paid $300 (half of Rapid's quote to fix their own job). They had to rotor route 4x then had to get a bigger tool as the issue was so severe, spending at least 2 hours at our house to make sure the job was done correctly. They could tell the original plumber did not go far out and only rotor routed 1 time.
I called Rapid to complain, Jason (manager) continuously interrupted me, told me we should have been charged more than double what we were charged, and tried to claim the roots grew back that enormous amount in 1 week. He did not express concern when I shared my experience of the plumber's attitude and obvious evidence the job wasn't done properly- regardless the plumber did not check his work. I would not recommend this company, all I can say is the plumber showed up on time and the manager did call me back.

UPDATE-  I missed a call from Debbie with Rapid Plumbing who apologized on my voicemail and offered money back for the services we paid for. I definitely appreciate this and am adding 1 more star to the review for a professional phone call acknowledging my poor experience- this says a lot about Debbie (I believe she is the owner).

We had contacted H20 due to blockage in our main lines and our daughter had a membership with them (keep this in mind). They were able to fit us in the next day and showed up in a timely manner. That's about as good as it gets!

They removed our toilet (now wobbly) to run the standard snake and unclogged the line. It was TEMPORARY he had just flushed enough water and moved the snake around for a quick fix. What he failed to do was run the snake fully to insure that there was no debris in the lines.
Now after they finished we left for Australia due to a death in the family and arrived back home 3 weeks later, and was welcomed by BLOCKED PLUMBING.

After a 599.00 bill and the problem was still there we decided to call a local company Kings Plumbing Paris Ky.
They jump right in pulling the toilet off and run the snake, same model as H20 and blockage was gone BUT they brought up the vines that was blocking our main line!  COST $185.00
I literally had to ask twice are you sure it's not higher?!?!?! Nope that's it he said.

We got the email from H2O to pay our bill and my husband called to discussed with them that the service they provided didn't fix the issue the company come back with a discount of $149.00
So....
Total $599.00
Coupon $50.00. But members are to get 20% nope not this time.
Total $549.00
      - 149.00  Because it wasn't fixed
New Total $400.00 unsure what the charge is for as they hadn't unclogged our plumbing?!?!

they charged my senior and veteran parents $1680 to replace and install a gas water heater!!!! it only cost 500 at Lowe's. when we called to discuss why it cost 1100 installation,  they wouldn't give an answer other than saying it was a flat rate. not only that,  the service man had them write a check out to himself!!!! when I called the company to find out what was up with that, they said it was fine. THIS PLACE IS A RIP OFF AND TAKES ADVANTAGE OF ELDERLY PEOPLE!!! DO NOT USE THEM