Best Excavation in Lexington KY
Plumbing Service
My kitchen sink was clogged for 3 weeks. After snaking it, removing the garbage disposal, and attempting to replace it with straight pipes, it was still clogged. Jacob came out and replaced my pipe work and snaked the drain forever. Everything is working great now. He worked fast and was very pleasant. And, very reasonably priced. We will keep their number on hand for any future needs.
Lexington, KY
Plumbing Service
The worker showed up looked at the water heater, said it needed new elements and thermostats . We agreed to replace them as we had no hot water. He assured that will fix the problem.
He replaces the parts and leaves, after 3 hours still no hot water. He comes back and says oh it was the fuse the whole time not the parts and he ask me if I wanted a refund since those parts wasn't the cause for it not working, and he had my fuse in his hand saying he would be back to replace the fuse. So I agreed I needed a refund because obviously a 10 dollar fuse beats a 400 dollar part bill right? So he walks outside to his supervisor cursing saying I wanted a blank refund! After he just ask me if I wanted one? My husband calls them and they said our problem was electrical that we just needed to find someone else and left us hanging with no hot water still! .
As infuriating as it was knowing we now had to find someone else we let it go because the supervisor said they would just shred the check and it was what it was pretty much.
We trusted that and then they cashed the check anyways overdrafting my account because after they said they'd shred the check I didn't think I needed that money in the bank. So they issued me a check back and refused to cover my overdraft fee that they caused! They cashed that check after saying it would be shredded. And once again left me hanging to take care of another issue of their fault. Also when i ask the worker what the fuse was reading when he first came he said he didnt even check it saying their not an electrician but its a electric water heater! So he just starts replacing parts just cause they look bad not because they were bad!
He replaces the parts and leaves, after 3 hours still no hot water. He comes back and says oh it was the fuse the whole time not the parts and he ask me if I wanted a refund since those parts wasn't the cause for it not working, and he had my fuse in his hand saying he would be back to replace the fuse. So I agreed I needed a refund because obviously a 10 dollar fuse beats a 400 dollar part bill right? So he walks outside to his supervisor cursing saying I wanted a blank refund! After he just ask me if I wanted one? My husband calls them and they said our problem was electrical that we just needed to find someone else and left us hanging with no hot water still! .
As infuriating as it was knowing we now had to find someone else we let it go because the supervisor said they would just shred the check and it was what it was pretty much.
We trusted that and then they cashed the check anyways overdrafting my account because after they said they'd shred the check I didn't think I needed that money in the bank. So they issued me a check back and refused to cover my overdraft fee that they caused! They cashed that check after saying it would be shredded. And once again left me hanging to take care of another issue of their fault. Also when i ask the worker what the fuse was reading when he first came he said he didnt even check it saying their not an electrician but its a electric water heater! So he just starts replacing parts just cause they look bad not because they were bad!
105 Moberly Rd, Richmond, KY 40475
Plumbing Service
Plumbing Service