Best Boiler Services in Lexington KY

I can't say enough great things about this company! Professional, prompt, above and beyond all expectations! David got my house warm again and I am a customer for life.

I would have loved to be able to give GreenBox a zero star rating, however that option wasn't available.  After scheduling an appointment for them to just come out and hook up my kitchen plumbing after my new counters were installed they called twice to push the appointment back and then ultimately sent an unprofessional tech to the door.  He wanted to write up an estimate and then charged my wife $89 for a diagnostic test.  I work hard so I can hire people that do this stuff for a living to just get it done and out of the way.  It appears he never got that message.  After feeling pressured my wife called me at work and I simply advised her to pay the technician the money and tell him to hit the road.  The technician told my wife at the time that he went out of his way to come to our house that day and was mad that he made the effort to come and write up an estimate.  He clearly wasn't brought into the loop as we were scheduled for an 8am appointment that was pushed back to noon and then again to 2:30.  We clearly were the ones that had gone out of the way for the company.  Shortly after he left I received a call from the owner who promised to remove the $89 charge from my card.  Which never happened!  Thus the reason for the review.  He apologized for all the cancellations and the behavior of the tech.  It was the best $89 I have spent.  I was so glad I told her to send him packing.  I was able to do the work myself at a fraction of the cost.  If you are considering hiring GreenBox for anything I would advise you to run for the hills from this company.

The issue I was having was fixed, so that is why I gave a two star rating of my overall experience, but it was not without frustrations.
I made the service call for a slow draining kitchen sink after trying numerous things myself, including a manual snake, which just did not get the job done. I wanted a power snake and thus the call to the plumbing company.
Of course, when I told this to the plumber, he spent the first hour repeating several of the techniques I had already tried and on hour two finally got to the power snake, which I intended him to start with.  
The issue was fixed after 3.25 hours, which I am grateful, but after the plumber left, I found my crawlspace door open and at least five cigarette butts in my driveway where his vehicle was parked.
Call me picky, but I expect things to be put back as they were (crawlspace door closed) , I do not appreciate litter on my driveway (cigarette butts are litter) or paying for at least five smoke breaks in 3 hours and it was frustrating to watch the plumber in vane execute similar tactics that I used, essentially wasting the first hour.  Next time I have a plumbing need, I will try another company.