Best Boiler Services in Lexington KY

I can't say enough great things about this company! Professional, prompt, above and beyond all expectations! David got my house warm again and I am a customer for life.

Great customer service.  I've worked with Green Box on two separate issues and both times have been pleased.  The 1st experience - the blower in my heating unit went out during Thanksgiving 2013 around the time it was blistering cold. Thinking no one would help during the holidays, I had a friend recommend Green Box.  They were at my doorstep in no time and fixed the problem.  The older gentleman was excellent, informative, and did the job right away. He had to make a few trips to get the right unit installed, but I had heat back in less than 2 hours and couldn't thank him (and Green Box) enough.  The 2nd experience - just this month I had some issues with an attic fan.  I called Green Box right away and had someone come out. Unfortunately the problem couldn't be solved, and they mistakenly billed me for a diagnostic ($89.00).  Robert was the tech who arrived and told me he wouldn't bill me because nothing was diagnosed and he wasn't the right person for the job. I called Green Box and explained the situation, and they immediately removed the charge and assured no action was needed on my part.  Clarissa was the staff member who helped me through that - very friendly and responsive.  Overall, Green Box is very customer oriented and will make sure you're treated fairly. Their pricing may seem high, but it's the experience and speedy efficiency they provide that make up the difference.  Some people will opt to go out and try to fix things themselves, but I'm not one to mess with heavy duty equipment and risk making things worse. I choose to let someone with more skill do that. I feel I've save money, liability, and headache in the long run.

The issue I was having was fixed, so that is why I gave a two star rating of my overall experience, but it was not without frustrations.
I made the service call for a slow draining kitchen sink after trying numerous things myself, including a manual snake, which just did not get the job done. I wanted a power snake and thus the call to the plumbing company.
Of course, when I told this to the plumber, he spent the first hour repeating several of the techniques I had already tried and on hour two finally got to the power snake, which I intended him to start with.  
The issue was fixed after 3.25 hours, which I am grateful, but after the plumber left, I found my crawlspace door open and at least five cigarette butts in my driveway where his vehicle was parked.
Call me picky, but I expect things to be put back as they were (crawlspace door closed) , I do not appreciate litter on my driveway (cigarette butts are litter) or paying for at least five smoke breaks in 3 hours and it was frustrating to watch the plumber in vane execute similar tactics that I used, essentially wasting the first hour.  Next time I have a plumbing need, I will try another company.