Best Hardwood Floor Restoration And Refinis… in Bakersfield CA
This place is absolutely ridiculous! We've been working with them for 3 months with nothing done! It took them 2 weeks to come out and look at our bathroom and I was okay with that. They came said they would send us a proper estimate through email with pictures and everything never received that. It took them 3 weeks to send us the pictures of all the tiles and counter they were suppose to put in. We said okay and they were suppose to do the counter and the floor in October no one called to finalize the date and no one showed. Then we were told they were working on another job fine. They said they could do the whole bathroom the weekend before thanksgiving sweet. The owner called my fiancé the day before they were suppose to come and told him something came up okay. He said he would call him directly after he got back. Fine. An that he would take care of us and we were up next okay. Never heard from him after that. We had to call them an see when we could expect them. They said do you want weekdays or just weekends? We said whatever works for you. At this point I just wanted my bathroom done! They said Monday we said let's do Tuesday we had a previous outing that day. We spoke to them to confirm they were coming they said yes. Yesterday Monday we called no answer we texted no response. Today Tuesday we called and texted the lady called back. She said they were busy today couldn't come they were working on another job they couldn't get back to us and she got home at 9 and didn't want to call. Bullshit she's called at 10 before so 9 would've been okay. Anyways she said we just a few weeks ago picked everything out and they were waiting on us. What?!?!? 7 weeks ago is a few weeks bullshit! And that we knew they had other jobs they were working on. You don't schedule someone when you are going to be busy you don't call them the day you are suppose to be here when we've been trying to get you out since end of October and tell them this is your fault! No this is your fault! So in conclusion if you want to work with them give them 4 month heads up. An call because they won't call you!
Lancaster, CA 93536