Best Crawl Space/Attic Cleanup in Bakersfield CA
Plumbing Service
I would like to thank Mark West for his amazing customer service. Mark has helped us out since this summer. I was converting our spare bedroom into a nursery as we were expecting our first child in November of this year. Along the way I noticed a leak. Mark made multiple trips and worked tirelessly to find the culprit of the leak. He climbed in the attic multiple times. I called him multiple times and he answered every call and made time to come check on the leak. Eventually the leak was located and fixed and the nursery was completed. I should mention, yesterday I had an issue with my water heater. Mark came out fixed it with no issues and he was his usual polite and positive self. Roto rooter could only hope to have more employees like him. Hats off to you Mr. West. The Tittlemier's thank you for all of your hard work.
Bakersfield, CA
Plumbing Service
Update 12/30/2015
The collection agency hired by RR have declined to pursue their claim against me.
I have offered on several occasions to pay for a mediator to have our concerns heard, and if they rule in RR's favor, I will gladly pay them. To date, RR have refused to accept that offer.
RR corporation don't want to get involved because they say, the Santa Barbara company is a franchise, therefore they can't comment on it.
I have heard some horror stories about RR since my bad experience, and will be posting them once I have confirmed their accuracy.
12/10/2015
Roto-Rooter tried to clear a block drain. What followed, ended up costing us $4,495.00.
After the work was done, I discovered that most of what they did was totally unnecessary. They have put our account into collections with a company that has a stellar reputation for collecting, mainly by one person in particular who I'm not sure I can mention his name yet.
His tactic is to try and intimidate and threaten you. I'm coming up to 70, but I still think I can hold my own especially when it deals with the likes of this guy. I'm in discussions with another representative, of this collection company, a woman who appears to have a little more tact. Depending on how this is finally resolved, will depend on how in depth I want to explain what happened.
In brief detail though, the house we bought had had the septic tank empty a few weeks prior to us moving in. This apparently is the law in California, yet the Rooter team leader that came to my house, talked me into doing all this extra work because he said it needed it. I'm no sewer expert, and if my doctor says my pipes need cleaning I believe him, the last thing I want is house full of you know what.
For now, I'm going to hold off commenting any further until I hear back from the new representative to see if this can be resolved amicably. I have told her that I refuse to pay anymore unless we can have an independent mediator or go to court and have a judge decide if we were ripped off or taken advantage of because of our age. Here is a link to an interesting article about elder abuse.
Elder Financial Abuse.pdf wiserwomen.org/images/im…
The collection agency hired by RR have declined to pursue their claim against me.
I have offered on several occasions to pay for a mediator to have our concerns heard, and if they rule in RR's favor, I will gladly pay them. To date, RR have refused to accept that offer.
RR corporation don't want to get involved because they say, the Santa Barbara company is a franchise, therefore they can't comment on it.
I have heard some horror stories about RR since my bad experience, and will be posting them once I have confirmed their accuracy.
12/10/2015
Roto-Rooter tried to clear a block drain. What followed, ended up costing us $4,495.00.
After the work was done, I discovered that most of what they did was totally unnecessary. They have put our account into collections with a company that has a stellar reputation for collecting, mainly by one person in particular who I'm not sure I can mention his name yet.
His tactic is to try and intimidate and threaten you. I'm coming up to 70, but I still think I can hold my own especially when it deals with the likes of this guy. I'm in discussions with another representative, of this collection company, a woman who appears to have a little more tact. Depending on how this is finally resolved, will depend on how in depth I want to explain what happened.
In brief detail though, the house we bought had had the septic tank empty a few weeks prior to us moving in. This apparently is the law in California, yet the Rooter team leader that came to my house, talked me into doing all this extra work because he said it needed it. I'm no sewer expert, and if my doctor says my pipes need cleaning I believe him, the last thing I want is house full of you know what.
For now, I'm going to hold off commenting any further until I hear back from the new representative to see if this can be resolved amicably. I have told her that I refuse to pay anymore unless we can have an independent mediator or go to court and have a judge decide if we were ripped off or taken advantage of because of our age. Here is a link to an interesting article about elder abuse.
Elder Financial Abuse.pdf wiserwomen.org/images/im…
Bakersfield, CA