Best Backflow Preventer Repair in Bakersfield CA

We have been trying to get Carroll Plumbing to fix the pilot light on our hot water heater for about 4-5 days now? We are also considering purchasing a tankless water heater. However~ as I mentioned... we have been waiting for them to come... 4-5 days...We have no hot water! Heating water in the stove and taking a shower this way has gotten old. The woman at the office says yes, we'll send someone over ... or she does not answer my husband's calls. Yes, there is a lot of work to be done in Montecito right now, but helllooooo?! If you say you will, you should. We need a dependable plumber too and we are not getting it from these people. Who knows a GOOD plumber who wants our work?!
Anne in San Roque