Best Water Heater Repair in Laredo TX

This was my first time dealing with Chavarria's plumbing.  The woman who I spoke to over the phone told me that I could get an estimate for the service.  After the plumber tried clearing the toilet with a drain snake (which I had already done) for 10 minutes, he told me that he was going to charge me full price + weekend fees and that he was going to do the rest of the work until the weekday since it would be too expensive to do it on the weekend. When I brought up to him that the lady I had spoken to over the phone mentioned that estimate would be free, he called her over the phone and had me talk to her.  She was very rude and raised her voice at me over the phone and said that she never said she would give me a free estimate and even said that she had told me I was going to be charged the full price and overtime prices.  She never said that to me. She out right lied and not only that, she yelled at me and said I still had to pay.  The plumber was nice but she was so rude. I am so disappointed because she could have at least had more customer service and apologized over the miscommunication.  I am never doing service with this company again and ask that you look else where as well.