Best Toilet Repair in Kansas City MO

This company is an absolute treasure.

My shower handle broke at 7:15 in the morning and wouldn't shut off (my house water shutoff also wasn't working). I called Stine-Nichols in a panic wondering if I'd be able to make it in to work today.

Not only did they respond and follow-up immediately, they had a plumber at my house within 30 minutes. He was friendly, efficient, and thorough with his work.

I absolutely recommend Stine-Nichols for anyone with a plumbing emergency - not only will they respond and repair quickly, but their rates are VERY reasonable and fair, and their employees are friendly and helpful as they could be!

Can't say enough good things about this company.  Called them to actually get advice on what to do as Snake 'N Rooter had already told me my line was busted and needed complete repair ASAP.  Anthony came with camera in hand and determined only part of the line was bad and was even able to get the camera through a hard right turn in the pipe that Snake N Rooter couldn't, which they just assumed meant it was broken.  I ended up being very fortune I didn't spend over 10K with another company and got this fixed for a small fraction of what I expected.

Great job Alex! He was fantastic and very customer service friendly. Another plumber referred me to At Your Service and I'm glad he did. They called me to verify a couple things to trouble shoot over the phone. They even proactively called back the next morning to see how we were doing with the problem. Imagine that, a service company actually calling the client back proactively. I had a drain line plugged to a sewer ejector pump from flushable wipes. They identified the problem, got it fixed and cleaned up as the left. All in all a great job and I'd be happy to use them again. Although I hope I never need to.

McCann plumbing always comes thru! Hot water tank broke at 7am and was a mess, but not as bad as it could have been. Yes, the carpet got wet, but when I called McCann's they said they would take care of us after lunch. They called before they came and were there at 1pm, after lunch, like they promised. Great young men, friendly, explained the process and they were done in 1.5 hours, which was great. I've been using McCann for years and they are always there when I need them!

Huge thumbs up! Scott did a great job today getting our air conditioning unit going again during this heat wave.  Great service, reliable, friendly, fair & competitive prices.  Highly recommend.

I was contacted by Mac Wilson Plumbing, after I posted my need for a water heater replacement. Donna; who was pleasure to work with, listened to me, and got me in touch Zach. We talked about what was going on with my existing water heater and determined that it was past its prime. Donna had told me that they installed Ruud Professional model heaters... not the type that is sold at the big box stores. I decided to go ahead, and was amazed when I was told that they could install it the very next day. Two plumbers showed up and finished the job in just a few hours. They were very conscientious and neat. Zach and everyone in this company are great to work with, and I wouldn't hesitate to recommend them to anyone needing a plumber... Very honest and customer oriented. Pricing was good too, Zach told me that most companies charge extra for the expansion tank; which code requires, but he includes it in the price.

We had a plumbing inspection done yesterday by their technician, Brian Grace. He SAID he found a leak in a bathroom and showed me where the valve was missing and showed me the leak. He offered to fix it for $179 and I said no until my husband checked it out. I went to the house today (a rental) and the leak is now ruined the floor and is leaking through basement ceiling. The inspector DID THIs because there was no leakage until Brian Grace came over and inspected. I called Anthony plumbing and they sent a field agent out and now he wants to charge &250+ to fix the problem that Brian caused. DON'T EVER USE THIS COMPANY FOR ANYTHING!!!

I had a stopped up sewer.line zoom came out within one hour and technician gave me options and was very professional took care of problem cleaned up after work completed I will definitely use for all plumbing needs they even called next day to make sure I was happy thanks Zoom drains

They were great to deal with and did good work and really great price compared to others. But be sure to have in writing what they are doing or check the work after. They replaced the old sewer line in my crawl space, but left all the old corroded nasty pipe in there and underneath the deck! I gave them a call to give them a chance to come take care of it, they said they would be out the following week. They never did. Called again and didn't answer. We had recently done a new vapor barrier and cleaned up the crawl space. Now with the warmer temperatures the stench of that pipe is coming through my floor, especially out on the deck. They left all the tape and piping scraps everywhere too. Sloppy.

Called yesterday, Nov.6, for a simple snake job. Office gal said I could pick before 1, or after 1 tomorrow(nov.7) I said before 1 was my choice. I waited till 12:45 today without hearing anything. I called thier office and they had no note saying I would have someone before 1 but that I was next on the list. I waited till 6pm without a service man or even a call. Wasted my entire day. How you stay in business is a mystery to me.

I hired Rising Son to do multiple  jobs.

Earl himself did the big job (which required shutting off the water at the meter) and replacing the 80-year old shutoff valve with a modern 1/4 turn type valve, which was something I'd been meaning to do for years.

His apprentice plumbers did the small job under the kitchen sink.

When I called Earl the next day to point out that some adjustments needed to be made to the work under the kitchen sink, he sent a crew out quickly and the job got done right.

Had a bad leak at 3pm on a Saturday.  He was able to get out to me within and hour and fixed it quickly. Never tried to upsell me on a bigger job or replacement, just got in, got it fixed and got out.
Will be using Pierpoint Plumbing again.

We've used A-1 on a couple of occasions, but our last 2 experiences have been TERRIBLE! We had to have our drain snaked late one evening and the on-call tech actually asked to use our bathroom and DID HIS BUSINESS before the drain was snaked and the toilet could be flushed! I actually had to flush it myself after he left!!! We had another tech come a few months later. My husband usually handles these things, so when I asked for an explanation, he became very condescendiing. He said, People don't go to your basement to take a dump, do they? Not all of A-1's techs have been so unprofessional, but at risk of having similar experiences again, we'll definitely no be using them again.

This is the second time we've used these guys and they're amazing.  They installed a new furnace for us on Christmas eve last year, and then fixed a drain problem for us today.  We had another company come out yesterday 4eco services and they were unable to fix the drain after 1.5hrs.  R-Mech arrived 30mins early and had the drain fixed in 30mins.  I would def recommend these guys, they're professional and their prices are fair, Thank you R-Mech for helping us, your technicians are courteous and good at their jobs.  Thanks again

!! WARNING: Transparency issues, no itemized receipt, no pre-authorization of work, and no call back from the owner when things are difficult!!

We've been using taylor plumbing for a while (5-6 years), spending more than a couple thousand dollars with them over the course of this time.

Recently I called taylor plumbing for an issue with a water line at one of my rental properties. I called to talk to them about the price range, when they came out no one really told us what to expect. When I talked to Nate (the owner) he acted a little taken back that I asked for a range. I explained that I can't write a blank check and needed just a range $0-??. He said 1000-1500 depending and I said okay that sounds good. The work was done and the two plumbers were outside digging by hand and fixed the issue. The plumbers were at the place around 3-4 hours, so it seemed reasonable to receive a $1000 bill. After receiving the bill, I called taylor to ask for an itemized receipt. They told me that they do not do that and I asked for the owner to call me.

The owner never called me back.

Around a month later, I called to have them come out to fix an issue at the property. They came out and again didn't ask for approval or even really explain what the cost could be for the work to be done. I called the office and talked to the same person (Deana) and she said she remembered me. I asked her if they were going to call me back, and she said No, I asked him and he just told me that we don't do that. I then asked, So, no one was going to call me back? She didn't have an answer. I explained that I'll gladly exercise my right to select a different plumber who is straightforward and honest.

In summary, they were not clear about costs up front, they did not provide an itemized receipt (even after I blindly paid the $1000 invoice) and the owner didn't have the time to call me back and send an itemized receipt. It seems that they do not care about the customers as long as the cash rolls in. If they did care, the owner would at least call me.

For reference, I ran and then exited a very VERY successful business for 19 years, and never have I been so amazed at the lack of customer service and business etiquette.

Check the yellow pages, this happens to other people who use them.
Reviewer from YP:
Get a contract on your price
Get contract on the work up front I was charged 600.00 for 2 hrs, they work. Flat rate per job, can be very expensive.

This was my first time using Roto Rooter. I am complete appalled by the service I have recieved. It is completely unprofessional and greatly inconvenient to wait for a service for over 20 hours when you are given a time frame that is not near that long. I placed my service call October first and my call time was 5:35pm. I explained to them I needed to unclog the drain in our basement as it was backing up. I also asked how much for the services which they told me it wasn't a flat rate and it needed to be assessed. I recieved a confirmation email stating that I would have a technician out between 6:00 pm to 10:00 pm. After waiting for hours I recieved a call back stating they were over 2 hours behind, but it wasn't a guarantee that I would get someone out by midnight. I opted out of that and told them I would rather have someone first thing in the morning being that I have a 5 month old that was asleep. At this time the women on the phone promised I would be priority in the morning because of the inconvenience. The time she told me now was in between 8:00 a.m and 11:00 a.m. At this point it has been over 12 hours since I placed the call the previous day. We could not run any water because it will back up and cause further damage to the basement. I called once to get a general time I could expect someone in which they stated I was next in line. I recieved a call again stating that I would have a technician out within 15 to 20 minutes. 40 minutes later I had to call back again because there is still no sign of anyone. They again tell me that I have to wait. By this time it has yet again passed the time they have given me. it is my personal opinion that they did not want me to use another company so they were going to tell me what I wanted to hear in order to keep my business. This is NOT ok. I have been completely inconvenienced by this whole situation because this company wanted to make a buck. When the technician finally arrived he said that in fact it WAS a flat rate which originally I had been told wasn't the case. If I had know that I would have called around to other services and by how long this was taking would have indeed gone elsewhere. It is not good customer service to lie and deceive to ensure you get a check at the end of the process. I consider myself a patient person, but this has been beyond ridiculous. This has been a horrible experience and with no other past experiences to sway my decision, quite frankly, my last.

The business is posted twice with slightly different names, but it's still the same crooked business.
Jay no longer works the field, he only handles the business side, leaving his less than reputable wife, and her mentally challenged son to destroy anything left of the reputation that Jays pluming had.

I hired them to replace my main water line, they were running average of all the bids.  They guaranteed that I would be satisfied with their service and were very professional.... That's a lie!!!

One of the crew propped open the truck door and urinated in my driveway! I have a 15 year old girl that lives across the street and several girls behind us! Let alone, it was in my driveway!!!
Their best employee was bidding out work on my house, for off the clock extra work. Their manager, Jays step son, threw his trash out in my yard, and when I said something his response was it'll get buried when we fill the hole! Not the point!
They filled the gap where the new line comes into the house with window caulking instead of seam sealer or plumbers putty, they didn't reconnect my ground rod to my electrical panel and left me with deplorable excavating! My meter well is 6-8 inches below grade and I had a super high hump in my yard because they didn't finish!
Then Jays wife came to my house and demanded to be paid! Hey finish the job first!  Let alone they broke the law and didn't seed the raw dirt that law required!

Stay away from them!
This is a terrible company
They go through employees like drill bits because they pay them or they short them. An employee can put a lien on your house to collect payment.