Best Heater Installation in Kansas City MO

Gene is a nice guy. Does a great job!!!! Got all my Plumbing done at a very fair price. Keep On Truckin gene!!

A keeper.  I recently moved into an older home with a somewhat recently installed furnace.  The furnace had a bad exhaust fan so I called another company who came out and inspected it.  After charging almost $80 for the inspection they tell me they don't have the part to fix it.  So I called A&H.  The tech suggested that I contact the manufacturer to see if there was a warranty on the furnace and the company indicated the furnace was out of warranty.

A&H, on their own contacted the manufacturer on my behalf and pointed out that based on their records the furnace should still be under warranty!!  I ended up only paying for labor which I was glad to pay since the tech was a 1st-rate professional.  Not only that but A&H helped transfer the warranty from the original owner to my name.  

Blown away!

This company is an absolute treasure.

My shower handle broke at 7:15 in the morning and wouldn't shut off (my house water shutoff also wasn't working). I called Stine-Nichols in a panic wondering if I'd be able to make it in to work today.

Not only did they respond and follow-up immediately, they had a plumber at my house within 30 minutes. He was friendly, efficient, and thorough with his work.

I absolutely recommend Stine-Nichols for anyone with a plumbing emergency - not only will they respond and repair quickly, but their rates are VERY reasonable and fair, and their employees are friendly and helpful as they could be!

Can't say enough good things about this company.  Called them to actually get advice on what to do as Snake 'N Rooter had already told me my line was busted and needed complete repair ASAP.  Anthony came with camera in hand and determined only part of the line was bad and was even able to get the camera through a hard right turn in the pipe that Snake N Rooter couldn't, which they just assumed meant it was broken.  I ended up being very fortune I didn't spend over 10K with another company and got this fixed for a small fraction of what I expected.

Was really hoping to hire these guys.  The phone # listed goes to ONE person's (possibly the owner) cell phone.  No answering service, no attendant to answer and schedule service.  That would be FINE, except that the recipient doesn't care enough to clear their messages from the phone!  Its completely full, so you can't even REQUEST a call back.  

Where has customer service gone?  Is he just TOO rich?  Making TOO much money and doesn't need new business?

Excellent response. Was able to get me in the next day where others were 2 days or 10 days. Who can wait 10 days to clear a drain? Alex was great. Found the issue and cleared it. Alex suggested a few changes to our drain system to facilitate better access for cleaning in the future. Will use them again and will suggest them anyone that needs drain services.

I've asked McCann to come in for everything from a basic faucet repair to replacement of multiple fixtures across several bathrooms over the course of several years.  When it's been critical to the point where I'm considering shutting off the water to the house, they're there quickly.  

Every tech they've sent has been knowledgeable and able to explain and rapidly correct the problem.  Superior professionalism and honesty.  They are my absolute go-to for the Leavenworth/Lansing area.

Tracy and his people were amazing. Right now honestly and integrity are hard to find. These are amazing people working together and I will use this company for any services that I need. They replaced my whole HVAC system.

I was contacted by Mac Wilson Plumbing, after I posted my need for a water heater replacement. Donna; who was pleasure to work with, listened to me, and got me in touch Zach. We talked about what was going on with my existing water heater and determined that it was past its prime. Donna had told me that they installed Ruud Professional model heaters... not the type that is sold at the big box stores. I decided to go ahead, and was amazed when I was told that they could install it the very next day. Two plumbers showed up and finished the job in just a few hours. They were very conscientious and neat. Zach and everyone in this company are great to work with, and I wouldn't hesitate to recommend them to anyone needing a plumber... Very honest and customer oriented. Pricing was good too, Zach told me that most companies charge extra for the expansion tank; which code requires, but he includes it in the price.

Don't advertise 24 hour service if you don't really mean it. That's what we like to call false advertisement

This was a tough project with many obstacles, but the True Blue Plumbing team got it done.  Our rental is older, other things had been built around the old water heater throughout the years, so it was difficult to get it out.  On top of that, the main gas valve outside was rusty and got stuck, so I had to call KS Gas Service to come out to replace it.  It took 2 appointments to get the new water heater installed - no faults of the plumbing team.  Kuddos to Travis and Michael for their efforts.  And they kept me informed of what was going on throughout the whole process.  Highly recommend the True Blue Plumbing company!

This is a long read, but if you are considering using R-Mech for HVAC or water heater installation I would read this before moving forward. My wife and I own 2 rental properties and 1 main residence. Last summer we decided to replace all three HVAC and water heaters for our homes.
For 2 of the homes, on the day of the install no water heater was brought for install. This caused me to need to schedule a secondary date and time for us to be at the rental property for a secondary install date. Which was difficult on us and our renter that was in the home at the time. The other water heater that did not get scheduled was at our primary home. This caused even more frustration because they disconnected our old water heater while installing the HVAC system and the old water heater did not work when they were finished. Since they did not bring out a new water heater that day for install, we went without hot water for 2 days, as we waited for their team to come back out to install the new water heater.

Additionally, for both of those homes we requested new thermostats be installed. For the rental property, no thermostat was brought out the day of install, so we had to have one brought out another day and time. Again, inconvenience for ourselves and our renter. Unbelievably, for our primary residence they didn't have a thermostat on the work order at all, but luckily the technician had on in his truck, so no delay on install occurred, but the lack of attention to detail and the disorganization of these installs was starting to cause me massive concern on how well these units were being installed.

Unfortunately, my frustration was not over. After the team left our primary home for the HVAC install, we noticed that the house was not cooling, and the furnace was not producing heat when called for. After 24 hours and 2 different technicians coming out, it was finally discovered that the AC unit was not properly set up, which was causing the AC to not cool, and the worst mistake of all was that the power and gas had not been turned back on for the Heater, which is why it was not producing heat when called for.
After all of the above happened, we had several conversations with R-mech management and installation managers, and outside of an apology, little was done to compensate us for our time, energy, and frustration during all of these situations.

If all of that wasn't enough to scare you. R-mech called us last week to schedule a routine check of the unit at our primary home. Against my best judgement, I scheduled that with them and allowed a tech to come into my home. He was here yesterday. The unit was working fine when he arrived. However, I woke up this morning and our home was 60 degrees, and the heater was showing an error message on the thermostat, stating that heat was not being produced when called for. I called R-mech and Justin Munsterman (R-mech's Operations Manager) called me back after I requested to speak to ownership. He proceeded to tell me how great their reviews are and that they have had issues with Lemon HVAC systems in the last year, and he can't believe his technician is the reason for my system not returning heat. Obviously, I had a few choice words for him as his comments were stupid and didn't make sense based on the situation. My heater worked before his tech arrived, it didn't work when he left. Seems pretty cut and dry, but he didn't seem to feel that way and provided horrible customer service. Luckily, R-mech sent out another tech to check what was going on, and it was discovered that the original tech that did the routine check had forgot to reconnect our air intake sensor, and the unit would not turn on because of the safety switch that was triggered, thus proving that it was the original techs fault the system was not operating, just as I suspected.

I highly recommend you look for another place to do business. This has been a nightmare. They will never step foot in any of my homes again, even for a routine check-up.

Jim and his team know their stuff. They met my schedule and performed as promised. It's nice to know a competent plumber when you need one. Although they're a fairly new business they should be around for a while. Give 'em a try !!

Pat the plumber showed up on time and gave us a very fair estimate to get the sewer work we wanted done.
His crews do quality work above and beyond.

Technicians You Can Trust With Your House Keys!?
I called Anthony PH&C out to clear the main line from my house to the street in Jan 2019.  There was water in the stack below the floor line.   The technician was new to the position.  He ran the snake down the sewer line to clear any possible blockage.  The water did not go down.  It was thought that the snake had not reached the street where it was assumed a blockage was, so the tech called the office and he told me it would be $350 to clear the line by using a longer snake cable.  I agreed to the $350 and went back into the house.  After the technician discussed the matter on the phone he came to the house and told me that the price was now $492.  I told him it was not acceptable to me to change a price after I had agreed to the price.  He did not argue with that but could/would not honor the agreed upon $350.  I ended up speaking with the plumbing manager, Ray.  He did not dispute that the $350 was agreed upon but would not honor the agreed price.  He stated that regardless of what the technician had agreed to, it wasn't in writing and that Anthony PH&C hadn't done the work yet.  I was rather amazed with this response and we discussed the situation for nearly an hour.  Regardless, Ray sent me the $492 proposal.  I sent him a response that said basically that Anthony PH&C has Technicians You Can Trust With Your House Keys! on your truck.  I asked him to live up to that motto and the Better Business Bureau A+ rating advertised on their truck.  I also told him that the $142 difference between honoring your word and reneging on your word should not be worth it.  That made no difference to Ray.  So after calling back to their office and finding out that no one at the middle management level, including customer service/relations was going have any influence on Ray's decision, I left a voicemail for the company president.  I soon got a call from the Chief Operating Officer, Kent.  He said he would look into the matter and get back to me.  He did call me back the next work day and scheduled the work to be done at the agreed upon $350.  It turned out that there was no blockage in the line.  It is probably just a low point in the sewer line running to the street.  I was not charged.  
This is a matter of the modern PR/Advertising mentality over common Integrity and standing behind your word.  Anthony PH&C advertises one thing and responded in another way.  My takeaway from this experience: 1. Unless you have construction experience, have the time and are willing to debate/argue/write the merits of common integrity and/or you have a good lawyer, avoid doing business with Anthony PH&C.  If Anthony PH&C employs someone who will renege on their word for $142, I can only imagine if your $5,000 central AC system goes down.  (I actually discussed that scenario with Ray and he said that's basically the technician's issue, not Anthony's.  Unreal.)  2. If you still decide to work with Anthony PH&C go around the plumbing manager.  He has no idea what the logo on their truck means.

If I could give zero stars, I would. Rarely have I gone out of my way to write a negative review. Where to start?

Our faucet was leaking under the cabinets below the sink. I already knew it was probably just a matter of repairing or replacing the sprayer hose, but wanted a professional's perspective to be sure.

They told me someone would come out at 2 p.m. and that they'd text me when the plumber was 30 minutes away. Come 3 o'clock, nobody shows. Around 3:30, I get a knock at my door. A man is standing there wearing Roto Rooter attire. I said, weren't they going to text me? He explains that he is not the plumber, but the area supervisor. Mind you, I am a woman and was alone in my home. Forgive me for being skeptical and feeling very much on my guard given the kinds of schemes people are up to these days. I felt deeply uncomfortable and downright scared given that he had shown up in an unmarked car, no company logo, etc.

He comes into my home and takes pictures of my sink, and the area around it, then tried to convince me to pay extra for drying out where the water had come through??? Hilarious. There was not THAT much water. He doesn't even really explain himself as to why he is here, except that he is not the plumber. So I'm understanding that he's here to assess the situation and coach the plumber on how much to charge me, all the while looking for little extra things to upcharge me on. Absolutely unacceptable.

The plumber doesn't show up until 5:30 p.m., 3 and a half hours late, seemingly stoned, with an IDGAF attitude. He looks at my faucet for about 5 minutes, confirms what I already knew to be true (it's a matter of replacing the sprayer hose which has cracked) and proceeds to tell me that it's going to be THREE HUNDRED DOLLARS plus parts. I already know these parts are $15-$20 on Amazon/Lowe's/Home Depot. Needless to say, I declined the offer and found the part myself. We will be replacing it on our own, and saved $300.

If the price hadn't been highway robbery, and the service hadn't been awful, I would have had the professional do the repair. This quote, however, did not sit right with me.

Long story short, trash company with trash employees. I will never call them again.

The business is posted twice with slightly different names, but it's still the same crooked business.
Jay no longer works the field, he only handles the business side, leaving his less than reputable wife, and her mentally challenged son to destroy anything left of the reputation that Jays pluming had.

I hired them to replace my main water line, they were running average of all the bids.  They guaranteed that I would be satisfied with their service and were very professional.... That's a lie!!!

One of the crew propped open the truck door and urinated in my driveway! I have a 15 year old girl that lives across the street and several girls behind us! Let alone, it was in my driveway!!!
Their best employee was bidding out work on my house, for off the clock extra work. Their manager, Jays step son, threw his trash out in my yard, and when I said something his response was it'll get buried when we fill the hole! Not the point!
They filled the gap where the new line comes into the house with window caulking instead of seam sealer or plumbers putty, they didn't reconnect my ground rod to my electrical panel and left me with deplorable excavating! My meter well is 6-8 inches below grade and I had a super high hump in my yard because they didn't finish!
Then Jays wife came to my house and demanded to be paid! Hey finish the job first!  Let alone they broke the law and didn't seed the raw dirt that law required!

Stay away from them!
This is a terrible company
They go through employees like drill bits because they pay them or they short them. An employee can put a lien on your house to collect payment.