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This company is an absolute treasure.

My shower handle broke at 7:15 in the morning and wouldn't shut off (my house water shutoff also wasn't working). I called Stine-Nichols in a panic wondering if I'd be able to make it in to work today.

Not only did they respond and follow-up immediately, they had a plumber at my house within 30 minutes. He was friendly, efficient, and thorough with his work.

I absolutely recommend Stine-Nichols for anyone with a plumbing emergency - not only will they respond and repair quickly, but their rates are VERY reasonable and fair, and their employees are friendly and helpful as they could be!

Would like to thank Anthony Crownover and his crew for an excellent plumbing repair on our main waterline. I've had the opportunity to work with this company at my resident and businesses for mainline snakes and small and large plumbing jobs and have been satisfied every time.
Thanks Anthony for being prompt, fair, and easy to work with.
Call you next time.

**Edit -- After looking at the owner's Facebook page, the first two trips were performed by someone who was on their first week on the job. This person re-installed the diverter for us and when it continued to leak, the next plumber that came out told us that it wasn't on tight enough. The owner wants to charge us for the same job to be performed again even though we were under the assumption that the first plumber was capable of installing it. This person is now wanted for theft of tools from the owner. Looks like he is trying to pass on the cost of his stolen tools to his customer since he isn't willing to budge on the price he has demanded for the lack of services he provided.
Worst experience with a plumbing company I've ever had.
We were recommended this company from a close friend and we have regretted using Pierpoint Plumbing ever since. We called to have someone come out and address a leak that was coming from a tub diverter in our shower. 4 trips, 3 different plumbers, and $570 later and we still have the same leak with the same hardware we started with. The owner has sent out different plumbers that undo the work of the one before them and then bill you for it again. This is due to a lack of communication between the plumbers so they duplicate efforts and then bill you for them. We were not told that adjusting and re-installing a tub diverter would be billed to us for $570 when a new diverter costs roughly $25 at Home Depot. When we inquired about the bill to ask why it was so high, Austin (the owner) says he wouldn't budge on the price and wouldn't work with us to even fix the issue his company was hired to do in the first place. Each plumber would come out, slap some caulking around the perimeter of the diverter and then tell us to wait for it to dry. This style of plumbing where they just slap caulk on it and hope that it waterproofs the connection is extremely elementary and apparently costly for the unlucky customer. Now, after 3 weeks after initially calling Pierpoint Plumbing, we are still dealing with a leaky diverter and have paid the $570 and decided to wipe our hands clean of such an incompetent and unprofessional plumbing company.
In addition, 3 of the 4 times the plumbers were scheduled to come out, they were either late by more than 2 hours or didn't come at all and showed up the next day with no communication. I had to move my schedule around to accommodate the appointments and then my day was altered because no one would call to let me know they were going to be late or couldn't make it that day. Extremely inconvenient and unprofessional.
The worst part of the whole experience is my wife and I were trying to find a good plumber that we could use not only for our house, but for our rental properties as well. We have family and friends that are looking for a plumber to have on hand as well. We will undoubtedly be letting them know to stay as far away as possible from Pierpoint and to let anyone they know of the terrible experience my wife and I have had to put up with. The owner is more worried about standing his ground on the bill they are so quick to run up when instead he should be worried about maintaining a staff of plumbers that are capable and won't need to make 4 trips to caulk a tub diverter.

Today I read 2 reviews regarding Patrick and At Your Service Drain Cleaning. I was quite surprised as I had the opposite experience.

October 2013 my renter complained of water back-up in basement. Tree roots I'm sure as I had Roto-Rooter in February 2012 clean out sewer for $953.00. I was expecting to get about the same. Talked to Patrick and he had cleaned the sewer in less than a hour and I was charged $222.00. He even checked other side of duplex to make sure all was okay. Maybe he had the other guy before me and wanted to make things right. I will call him next time for drain cleaning and I will mention these reviews. But I was completely satisfied.

I do know Roto-Rooter and Roger the Plumber ( $880.00 and another story) ARE THE MOST EXPENSIVE guys to call. Especially Roger!!

McCann plumbing always comes thru! Hot water tank broke at 7am and was a mess, but not as bad as it could have been. Yes, the carpet got wet, but when I called McCann's they said they would take care of us after lunch. They called before they came and were there at 1pm, after lunch, like they promised. Great young men, friendly, explained the process and they were done in 1.5 hours, which was great. I've been using McCann for years and they are always there when I need them!

We had another company we found on Yelp to come out and inspect a sound we heard every time we turned on our AC. They charged us $150 to come and diagnose the problem. It would've been ok, but the diagnosis was completely wrong... the guy told us that the sound would happen every time we turned on the heating as well (which it didn't). He suggested a $1600 repair, and even though that would've been less than what we paid here... it wouldn't have repaired the situation as it was something totally different from the diagnosis we got from Aaron's.

Initially, I put out a service bid through Yelp and received several responses right away. I had made an appointment with one company, which had to cancel and wanted to reschedule a week out. However Ashley from Aaron's was the one who was quick to contact us and could get us the quickest appointment. The service tech, I wish I remember his name, came out quickly. He had great communication and called ahead of time just to confirm our appointment. He was able to diagnose the problem quickly and further inspect the situation. After the inspection the estimate quote for repairs were over $10k... which was not something we were ready for... and so the technician was able to work with us and give us his best advice on what needed to be repaired asap and what could wait. We ended up still spending over half of the initial quote, but we now have a wonderful working AC right now. He came out two days later and was able to install our new unit. Our house is colder than it's ever been. I truly appreciate the technician's honesty and suggestions, because of this we will definitely refer and use Aaron's again.

excellent, professional service.  highly highly recommend.  the techs are fast, on time, and their work is very clean.  24/7 service

Plumbers are hard to find and sometimes harder to afford. Just want to thank Mike and The Plumbing Pro for doing a fantastic job for me on a quick timeframe. First world problem, I know, but nevertheless, something that needed to be cleared.

Thanks!

I had to write this review. Plumbing Plus just left our house and I had such a good experience with them they deserve this review. I was very frustrated trying to find someone to repair our outside water hydrant because it required cutting through drywall in our basement to get to the water line. Another plumber had told us it was located in a different spot in the basement and recommended we just make it nonfunctional outside, which we did. For his visit (and inaccurate diagnosis with a camera--I do think this other plumber was well-intentioned he just didn't know what he was talking about) he charged us $100 and told us if we decided to fix it by cutting through drywall it would cost $698. I didn't go with him because he said he couldn't be responsible for any structural damage if it occurred (He thought he had to go through a joist.) Based on this information, I told Plumbing Plus the situation and over the phone they bid $280 to fix it. This morning they came out and found that the faucet access was in a different spot. They found exactly where it was and cut through the drywall in that spot., fixed it in less time (probably 30 minutes or so) and only charged me $135. Prior to this, they also sent me proof of licensure and insurance. They said they'd be here at 8 am and they were actually here exactly at 8 am. I've never had that happen. I'm so thrilled because I find it so hard to find honest contractors who know what they are doing. These guys do. The plumber's name was Mark Chadwick. Thank you, thank you!!! By the way, you'll need to find someone else to fix the drywall. Plumbers don't do this, but at least now you know who to call for your plumbing.

This company appears to be a call service that dispatch work to different subcontractors. They will not give you an idea about the cost associated with their service unless technician shows up at your door. This is exactly what happened to me. The estimate was 2-3X what a normal charge would be for drain cleaning. I told him no thanks. What a waste of my time and his gas. $500 for a mainline cleaning from a clean out? I am not that desperate for your service. Thank you. Save your time and find someone more reasonable.

I called with an emergency service request at 3am for a toilet I could not unclog. It's the only toilet in the apartment and we were desperate to get it working.

The technician was initially friendly, but then asked if it couldn't wait until the morning. When I said no, he openly questioned how it was that we only realized we had a problem at 3am. I won't even dignify that with an explanation. I told him that if he didn't want to do the job he should say so, such that I could find someone else. He said ok and hung up the phone.

I have no idea whether he is an owner or an employee, and judging from the other reviews I'd like to think this is an exception rather than the rule for this business. As long as this person is on their payroll, though, I wouldn't ever call them again.

After being told they would be there later in the afternoon, there was no call no show, REALLY?!!  Not even a call.  Don't waste your time on this company!

I called on a Sunday afternoon to get a water heater replaced and the job was done next morning by 9:30.  Nice and professional installers - highly recommend.

This company was sent to our house from our warranty company 1st American home warranty to CYR air conditioner suddenly stopped cooling the guy from mechanically inclined was here for about an hour taking pictures wandering around said that he didn't know what was wrong he went downstairs where our AC unit was came back upstairs went outside he said that he thinks that the drain hose on R AC needs to be changed and moved so the filters come out easier so he d $695 to move that, then he decided to give me a quote for$225 to come out next week and clean the outside unit.  When I reported to the home warranty that I think he left these wires exposed with a couple of wire nuts he told the company that our air conditioner was not salvageable and that it could was not part of the warranty claim that it had not been upkept. This is the same claim that he has made about several different clients of warranty companies if he can't get you to add another $1000 on to the claim then he claims your unit is no good if you look at his reviews you will find out that he says the same thing about everyone. Now the warranty company is denying my claim and I have to get an outside AC contractor to come and dispute what he is saying. This company is no good avoid them at all cost.

This is not a knock against the workers at Anthony's who overall were good people. This is a review specifically for the business model and process of the  company. I'll keep this as short as possible. They overcharge by 1000%. Regardless of if you are in the Anthony club or not. Once I questioned their bid the day of the job to be completed they knocked off $500 immediately which is a major red flag that I didn't get that from the start. They don't give itemized invoices to break down the price of repair for parts or labor. The workers make commission of the sale which gives them the incentive to Jack up the cost as much as you will agree to. They have the ability to charge as much as they like for material and you will never know. They can overcharge you for labor hours and you will never know. Our job took them 7 hours to complete only because i agreed to let them train a new technician so i was shocked when they finally told me the job was bid for 13.36 hours. In short there is no integrity or transparency to the process. They want as much money from you as possbile. That's is the Anthony's way. You need to acquire as many bids as possible before agreeing to an Anthony's bid in order to see what an actual honest bid looks like. Don't give them the keys to your bank account.

I had a service man named Dwayne (#3453) out yesterday to help unclog our pipes that had backed up into our basement.  He was on time, very professional, very kind, and also upfront.  I felt confident and comfortable that I was getting the best service possible.

The business is posted twice with slightly different names, but it's still the same crooked business.
Jay no longer works the field, he only handles the business side, leaving his less than reputable wife, and her mentally challenged son to destroy anything left of the reputation that Jays pluming had.

I hired them to replace my main water line, they were running average of all the bids.  They guaranteed that I would be satisfied with their service and were very professional.... That's a lie!!!

One of the crew propped open the truck door and urinated in my driveway! I have a 15 year old girl that lives across the street and several girls behind us! Let alone, it was in my driveway!!!
Their best employee was bidding out work on my house, for off the clock extra work. Their manager, Jays step son, threw his trash out in my yard, and when I said something his response was it'll get buried when we fill the hole! Not the point!
They filled the gap where the new line comes into the house with window caulking instead of seam sealer or plumbers putty, they didn't reconnect my ground rod to my electrical panel and left me with deplorable excavating! My meter well is 6-8 inches below grade and I had a super high hump in my yard because they didn't finish!
Then Jays wife came to my house and demanded to be paid! Hey finish the job first!  Let alone they broke the law and didn't seed the raw dirt that law required!

Stay away from them!
This is a terrible company
They go through employees like drill bits because they pay them or they short them. An employee can put a lien on your house to collect payment.