Best Doorbell Installation in Kansas City MO

Our air conditioner went out and we called MVP to fix it. Their technician came out and said we needed a new capacitor. He replaced the capacitor, changed the Freon, and the charge was over $600. The next day, the air conditioner went out again. The technician came back out, flipped some sort of switch, and the air conditioner came back on. The next day, it went out again. I called the technician back, and he said we have a leak in the coil and it would cost over $1500 to fix it. I know that he never even looked at the coil when he was here. I wasn't about to give them any more money, so I said don't come back out.

I called another company and that guy saw the problem immediately. The MVP guy had put in the wrong size capacitor and it was causing the air conditioner motor to get too hot and shut off. The new guy put in the right size capacitor and it has been working fine ever since.

So I called MVP back and requested that they give me a refund for what they charged me. They had not only failed to fix the problem, but caused a problem that caused me to pay another company to fix it right. After several days their service manager called and said they would give me a full refund. Great.

Days passed and I didn't get the refund. Multiple phone calls and emails have gone unanswered. It has now been about a month and a half and we have yet to get the refund. Since they won't return any of my phone calls nor return email, I assume that their promise to refund my money was a big lie. This company has zero integrity.

I have a love/hate relationship with Anthony.  Unfortunately, we have had many reasons to call HVAC/Plumbing companies over the last few years. Anytime we have decided to call Anthony (because we're currently ASAP members and they come out same day for emergencies), their techs are very knowledgeable and professional. Each time we call with an issue they will say something to the extent of We'll send a tech out as soon as possible. There will just be a $89 service charge plus the cost of repairs. But beware, this is NOT accurate.  I have yet for them to come out and only charge the service fee. Even if the repair identified can't or won't be done at that time, they will ALWAYS find something else to charge you for. The $89 is just to get them to your front door step and if that's clear in their communication it is one thing, but it is not. They lead you to believe $89 will be the service charge to identify the problem and then any costs after that will be the labor and parts to fix the issue. In an industry where many plumbing and HVAC companies will provide free estimates or apply the service charge to the repair being done, this is where Anthony really drops the balls in my opinion and causes me to question calling them. If it weren't for being ASAP members with the same day service (really the only benefit of this program), we would be looking elsewhere.

AC went out after hours while my husband was out of town.  Having two young children I was in a pinch.  Technician came out and blamed the problem on our new nest thermostat.  Charged me over $750 to fix the problem.  Later learned that one of the parts was not required and the two parts they replace cost less than $80 combined.  Seems a little steep on the installation.  I felt taken advantage of.