Best Security System Repair in Austin TX

I awoke one morning to the sound of a sprinkler zone that should have been off for hours.  All attempts to shut the entire system down failed and I was left literally digging and clearing debris to find my Backflow Prevention Assembly.  Only one of its two valves would turn, with the help of a wrench no less, but it was enough to temporarily stop the entire sprinkler system.

Enter George and  Diamond Irrigation & Backflow in Austin.  I sought out George specifically because he is a licensed Backflow Prevention Assembly Tester (BPAT), licensed by the Texas Commission on Environmental Quality (TCEQ) and registered with Austin Water Utility. 

George responded quickly, he and his crew were onsite in less than 24 hours, and everything was competently replaced.  George even checked the remainder of the system and proactively replaced sprinkler heads and gave me a heads up about a station I needed to keep an eye on.  I really appreciated the consultative service and the price was fair and reasonable.

THIS IS THE ONLY SPRINKLER GUYS YOU WILL EVER NEED. Professional. Efficient. SUPERIOR. other places gave bs quotes and estimated it could take weeks to complete the job. Superior came and knocked it out in a couple of hours with time to review, program, and show us how the system worked. Definitely recommend.

They don't need your business. I know because I've been trying to give them money for months and they aren't interested. They won't give me an estimate OR say no, we don't want the job. They just don't communicate and left me hanging multiple times. I had called for a quote to install a transfer switch. I didn't even competitively bid it. They said they needed an in-person estimate to scope the project (ok, fair enough). I met with their estimator for 90 minutes. He stated I'd have an estimate within a few days. It's been 3 months. I tried to follow up.  I sent emails, I called the office. I've waited on a reply within 24 hours a couple times. I just tried once last time. I got the same run around. I asked to speak to a supervisor or a manager or someone who had the ability to move this forward --- just to ask them to send a new estimator already because it's nuts that I can't get this. I DID verify that Kasey, my estimator, still worked for them. He does. They just can't seem to get him to do this. Also, all the managers and supervisors are in a meeting and apparently have been in that meeting since around April 5, 2023. (Today is 4/24/23).