Best Circuit Breaker Repair in Austin TX

Lewis is absolutely great.  Very professional.  Clear estimates and scope of work.  Quality workmanship.    Work included exterior wood replacement and reconstruction of a paneled awning over my patio.  I couldn't be more pleased.

These guys are crooks. Had a tech out to a rental property when the AC went out. He said the thermostat was broken and that a replacement would be $400. I said no and installed a Nest (it takes 20 minutes so I did it myself). It went out again and this time the tech said only his $400 thermostat would work. When I asked why he said it would be way more expensive to find the problem than $400, and he wouldn't be able to do it the same day. It was 100 degrees and I had very upset tenants, so I let him replace the thermostat.

Fast forward to the bill. In addition to the visit charge, they charged me $416 for a $58 thermostat that you can buy on Amazon and have professionally installed through Amazon for $96. I called them and talked to a manager who basically told me too bad. Steer clear of Fox. They don't care about customer service and they will cheat you every chance that they get.

As a point of reference, this is the thermostat that costs $416 if you have Fox come out and recommend a replacement.  The price has gone up a bit: amazon.com/Honeywell-TH5…


Update: The response to this post conveniently omits a couple of key points.  They clearly care more about damage control than customer service.  They don't provide a detailed quote as stated.  The response also doesn't mention that the tech threatened a much more expensive bill if they had to come back to solve the problem.  The short summary is that the temperature was over 100 degrees out, the tech said he didn't know what was wrong (he didn't narrow it down to an electrical problem as stated), and he said that the only way to get AC was to buy Fox's thermostat priced at extortion levels.  That is the AC equivalent of the shady auto mechanic that you never want to go to.  

Yes, it is true they offered to come back, but after they proved themselves incompetent and dishonest, what sane person would let them back in your home?  Mr. David K might approve of these practices, but that signifies the problem with this company.  They encourage bad behavior at the cost of their customers.

Jose and team provided a great service for my ceiling fan assembly and installation at a great price. Very communicative and efficient. I would contact again for any future projects!

I had a problem with my hot water heater.  I called First Plumbing Services at 8:00 AM.  They said they would send someone out right away.  Casey, with a helper, was at my door within 30 minutes.  Casey took a look at the water heater, told me about the charges - and with my approval started to work on what looked like a very difficult and complicated job.  He repaired the problem, re-worked some things that had been installed wrongly previously - and was finished in just under an hour.  I felt the charges were fair and reasonable.  Casey and his helper were courteous and professional.  First Plumbing Services, and Casey, will be my only call for plumbing services in the future.

Bill
Austin

Over $700 for a straightforward breaker box repair that took about two minutes. To be clear, that's more money than my little store has earned all week.  I will say the technician was courteous, showed up on time, and knew his stuff, but I absolutely feel swindled by this company.