Best Drainage Installation in Aurora CO

Our basement toilet was backing up.  The company came and out was responsive. The tech was very professional and I believe he tried to clear our sewer line, but maybe did not have enough line on his machine for my house.  My issue with this first part is that the machine scraped my wood stairs going both up and down. I said something to the tech and he said, well, it happens and the machine belts were worn.  I told him that the last guy to do this 5 years ago never scraped my stair.

For the job, he had a 100 feet of cable on his sewer machine and don't not have any extra on his truck to add. Unfortunately, he did not get the clog cleared and said his boss would come out and run a scope to see what the issue was. The supervisor did come out and cameraed the sewer. He couldn't tell what was blocking the sewer and recommended that I install clean outs outside my house. They did offer to immediately start on the issue on a Friday evening. I really appreciated that the company wanted to take care of the issue then. However, if I waited through the weekend to Monday or Tuesday, the price dropped by about $600, still not at a price you don't want to just dive into the project.

It kind of struck me a little strange that the issue couldn't be cleared and the camera wasn't really showing what the clog was.  So instead of just going with the advice, I thought I would try the place I had out on a prior occasion (I would have used this rooter service, but unfortunately they couldn't give me a time slot on Friday).

Anyway, original rooter came out and cleared the problem. He used a longer than 100 foot cable.  I also obtained another quote to install an outside clean out, if that was the actual solution. The quotes were $700-$1,300 less.

A couple of things:  1)  Payless was not careful with their machine and my stairs or they need to maintain the machine, so it doesn't scrape stairs; 2) they did refund my fee because they couldn't get the clog undone;  3) they might be a little high for clean out bids; and 4) I never determined if I actually needed the recommended work or was just being sold a bigger job. I say this because another company was able to get the clog cleared.

If you are reading this, good luck with your plumbing issue.

Rome was outstanding!!! By going with this company I saved 2,400.
He and his work crew were absolutely professional and did a fantastic job on the work that needed to be done!! Would use them again!!

I concur with other reviews here.   I too had initially called upon a large plumbing service to clear a block that affected my kitchen and neighboring bathroom sink.  They had tried on two different occasions to clear the block to the best of their ability but just could not get it done.  After being without the use the kitchen and bath sink for a couple of weeks due to life interruptions, i began the search for the outside of the box plumbing pro.  That is Joe!!!  Even after I described my situation, he gave it some thought, had some ideas and agreed to work on this for me.  He showed up early and went right to work.  My home was built in the 50's yet the plumbing was mystifying to both of us.  After many attempts to locate and clear the block in my convoluted plumbing system, Joe engaged his creative plumbing ingenuity and determined that the approach had to be from the roof into the vertical stack -  and he was absolutely spot on!  He refused to let this baffling system block him.  His wisdom, sheer tenacity, and total focus to help fix this problem was paramount to his success.   I seriously doubt that any other plumbing service would have gone to such great lengths to find this enigma. Joe is truly an extraordinary and rare individual. He will be my plumber of choice from here on out!!!

This company has been around the metro area for years. One of the only plumbing companies that allow payments to be broken up and negotiating on pricing. They also give discounts to people who work in school, served in the military, single parents and elder customers as well.

Do not hesitate to use this company when you need outside clean outs, jetting, toilets repairs, etc.