Best Damage Restoration in Aurora CO

Khan and Chris were very professional and efficient assessing our broken garbage disposal and replacing it on the spot when we realized it was not worth repairing. They were also friendly to us and our dogs. Dependable, quick and fair. We will definitely call them again in the future.

The worst scammer company I have ever encountered. We had a leak in one of our shower pipes and I called Roto-Rooter to get the issue resolved. I will admit the supervisor got to my house in a timely manner and was very professional about the work that needed to be done. He mentioned that there would need to be mitigation but couldn't give me an exact price (which I totally understood) His plumber was a wonderful guy who arrived shortly after and fixed the issue in no time. The supervisor informed me that the mitigation team would be there in an hour. I sat around the house for 3 hours before calling him to inform him that his team had no showed. He called me back promptly and told me they had gotten caught up in a project downtown and would reschedule for the next day at 9:30. I told him I had plans at 12:00 and would not wait around all day. He came by at 9:30 and told me they would be right there. They did not arrive until 11:45 and I was forced to cancel my plans because I was waiting for them again. They were in my house for 10 minutes to set up equipment and left shortly after. They told me they would be there at 10:30am the next day to check out the progress. At 10:25am the next day the team called me to tell me that they were not coming and had a bigger project to work on. I called the supervisor and informed him we would no longer sit around waiting for Roto-Rooter to come complete the mitigation. They sent a guy who spent 15 minutes wrapping up equipment and left the house. The men spent a total of 30 minutes in my house and left equipment for 2 days and charged $920...the supervisor told me they were giving me a discount for $750. I tried calling him back and he has not answered my calls. When I rented the same exact equipment from Home Depot the total for 2 days was $300. Long story short avoid this place at all costs and go rent any mitigation equipment you need from Home Depot tool rental. It will be less headache and you won't feel like you got scammed out of $1000 dollars.

Had a major clog near the main sewer line and realized it near the evening. Gave them a call and they were pretty busy, but promised they would get out to help me out .  They did get out to me a bit later than the quoted time since the previous job was more complex, but I was OK with it and Angel did a great job on fixing the issue.  Highly recommend both this business and kudos especially to Angel. It was late, I was definitely the last customer of the day and he still had great customer service, a great attitude and did a great job!  Well Done!