Best Swimming Pool Heater Repair in Irving TX

If I could give no stars I would. There communication is lacking. When asking for pricing, they apparently gave me the wrong rate and then later when I questioned about the charges they stated, You got a deal. Michael is not personable at all. When I asked for clarifying questions, he asked retorical questions like, If I had my apprentice there for 4 hours working on it and charged you for 4 hours does that make sense?.  I do not appreicate being spoken to like a child. I think it comes with customer service to EXPLAIN what your charges are and why. No need to get so defensive and be rude to your customers. I did not raise my voice at him, I even asked him to clarify things for me because it could be a miscommunication. Take the time to find other options. They were at my house for an hour and charge an additional 45 minutes of travel time. Their facility is 20-25 minutes from my place. I think if you plan to charge someone more than the original estimated amount discussed you should be able to communicate that to your customers.

Had a leak in the faucet and came by same day to fix it up. Very quick and easy. Would recommend to anyone.

Stan is old-school in the best way. We were having some issues with our supply valves and a faucet installation, Stan guided us through our issues, and only charged us a minimal fee for his time. We later ran into an unforeseen issue with our wall-drain connection, and he guided us through that as well after-hours! Stan is a teacher, and a honest plumber. Thank you!