Best Sink Installation in Irving TX

6:30pm suddenly there was no hot water at the house.. and we have a young baby!! I called the warranty company they said we need to wait because it's after hours, I called Rodger plumbing and Shirly answered, quickly she advised us what to do so we will get the hot water running, Thank you SO much!!  We will definitely save your number !! It's amazing to find truly good people here!!

Professional, punctual and affordable! I am so impressed by the impeccable quality of work they provided and not to mention that it was very short notice. Don't bother to look around, I got several quotes and was given many responses but no one else was as friendly, knowledgeable or helpful. I highly recommend Advanced Plumbing Solutions to all my family and friends!! Thank you again for the top notch service!!

We had a slab leak. They came right away and got the water stopped. Then talked us through the diagnostics and how the insurance folks would look at it. We elected to reroute and they did an absolutely first class job and we were back up and running in two days. Not the first time we use the Mullins team, but definitely not the last. I'm so happy to find a local plumbing team that not only does a great job but does it quick and affordable!

Great company, I highly recommend! Had a shower head that broke and wouldn't shut off, they were out within 2 hours and had it fixed in 30 minutes. I'll definitely call them again with any other issues.

Amazing professional and punctual! Extremely happy to recommend Queen to all of our neighbours and friends!

Well I chose this plumber based on the 5-star reviews here. So they pulled a no show after scheduling me today. Love it when I rearrange my day to leave work and hang out for my 2-hour window only to call and find sorry, you are not in our schedule...really? I need a minus star here to rate them a huge thumbs down. I'll find another plumber but I am starting to think Yelp is rigged.

Michael came out so quickly and got the job done even in 100+ temps, working late into the evening. Very hard worker. I definitely recommend The Handyman's Daddy.

Although we went ahead with a different company, we had a wonderful experience getting estimates and having Rhonda come out. They were responsive via yelp and set up an estimate right away.  She was very helpful, knowledgeable and professional, she was also very responsive and although they offered a great price, we proceeded with another company that was lower

This company went above and beyond to help me out. Our AC started experiencing issues and due to it being an older unit (15 years old) we knew we would be looking at having to replace the whole system in the near future. Unfortunately I called a couple of other companies prior to calling Comfort Experts and had sub par results with the others (missed appointments, terrible customer service, discrepancies in costs). Comfort Experts came out to our house within 48 hrs and gave me every answer and option I needed. They even helped me move my weight machine that blocked our attic access! They then had an engineer come to our home a day or two later to do measurements to determine the best system needed to efficiently cool/heat our home. After he finished he gave us a quick history of the company (which made me feel even more comfortable) and went over each option in depth to determine which one best met our needs. They even set up a fast install date due to us having a 2 month old at the time. Now I wish I could say we installed and life was good, but due to our finances at the time and having a family friend with an opening in his AC company's schedule, we opted for a different option that fit our budget. I called and spoke to the engineer to give him the bad news and he was more than understanding. I got to give it to these guys, they treat you with respect and courtesy during this stressful time. If we ever have to deal with AC issues again, Comfort Experts will be my first call.

RUN. Don't ever use them. CROOKS!!!! Installer came through ceiling. A/C never
worked right. Had to come back a year later and redo entire attic work. Way
overpriced! Neighbor got same system at half the price. They pay for those big
ads in the paper by ripping off senior citizens.

Both toilets started to leak from the bottom. I called Stagg's and two guys, Cory and Travis were here within 1 1/2 hours. They fixed the problem and were delightful men. I had called Stagg's a couple of weeks ago to see if they would go to my moms house in Richardson, and again, they offered wonderful service. They came out the same day for her as well. She too was very happy. I will definitely use Stagg's and request Cory and Travis to come to my home.

We've got a new family plumber! I know exactly who I will call and recommend every time. Joe was professional, responsive, helpful and very friendly! Great with our kids and helped resolve our issue quickly and diagnosed points for improvement.

This time it was a clogged sewer vent pipe that was causing stoppage, but regardless given the fair and competitive price and the impeccable service and friendliness, there's no one I'd rather call.

Thank you, Plumbing 101!

They were awesome,they came 20 minutes early & were very professional & quick call them for your all plumbing needs!

Horrible experience. After two days could never get a plumber to my house. They couldn't tell me when and said they dispatch plumbers based on your proximity to their current job. Of course they never told me this when they gave me courtesy calls saying they were really busy but would get to me soon. If you want help, call another company.

Update:
And here is the company's response via BBB. Yes plumbing issues are frustrating. Wasting two days on a company that gives false hope they will help is worse. But hey glad you have an efficient manner to operate your business. Kudos for the honesty and response I suppose.

Thank you for giving us an opportunity. We sincerely strive to provide timely service. We have our company organized in service zones. This is unquestionably the most efficient manner to operate. Your review confirms that we effectively communicated that we were trying to get a plumber to you. By your own admission, we stayed in touch with you numerous times letting you know that we were still delayed. Because we never know how long any job may take, it makes it impossible to accurately predict our subsequent service response. Unfortunately, with the last hard freeze, there are not enough plumbers industry wide in the DFW metroplex to have kept up with the demand. We added your service request to our queue and communicated that we would try to get you a plumber as quickly as possible and that we would stay in communication. I sincerely wish that we could have responded sooner. We truly understand the frustration that plumbing problems cause. Thanks again for the opportunity and we are sorry we were unable to help.

***

Best of luck? I didn't need luck, just a company that would actually help. You aren't it. How would you know what the work was when you never sent or planned to send anyone to our house?

Hoping one person sees this and decides to choose  another company given how you operate. Consumers deserve to know when a company fails. If that is smearing so be it.

So due to a conversation I had with Denise at My Local Plumber this morning, I am so incredibly disappointed and flabbergasted. Prior to today, my review would have been 5 stars. The only reason it is not 1 star as I review this company for the first time is because we have used them for past work, it was done without any issue, and customer service was great. The low rating is due to the customer service experience and decision today from the company to cease offering any future services to our family. We can easily find a reputable local plumbing company, yes, but it is just more disappointing that a company we have used multiple times in the past, that we have remained up-to-date on paying all invoices/bills, has chosen to stop providing services to us because we are difficult customers.

I called Denise this morning to try to understand their position and to get on the same page with their perspective, but could not make sense of where they were coming from. There were SEVERAL points made as to why they were refusing future service to us. Out of these multiple reasons, I could definitely understand and relate to one of them, which is a big inconvenience for businesses. It was due to a miscommunication between my wife and I --- and I was hoping they would understand that, would have billed us for it (which they did not), and know that it was a mistake/miscommunication issue that does happy occasionally. I had scheduled for them to come out to look at a leak issue but when they arrived on-site to assess the issue (less than 30 mins total), my wife had indicated to me that she had scheduled for an irrigation company to do the repair, understanding that the leak was due to a sprinkler issue and not a plumbing issue. I kindly apologized to Reuben and explained the situation, and he went on his way. He did not do any manual labor or have time to pull out any tools. It was simply a visual assessment of the issue. Having said that this was not well handled by my wife and I, and I understand that. We took time out of the day of a worker for the company, a trip charge at minimum, and caused Reuben to re-arrange his schedule to come out to our property. However, we were not told before-hand, during (when Reuben was on-site), or anytime after that we would need to pay or would owe anything for at least a trip charge. Now we are being penalized, in essence, for something we never had any control over. We have paid every bill/invoice that has come across our desk and are now having things that are beyond our control (outside what was mentioned above - which was clearly our fault) being held against us. Things that maybe could have and should have been billed to us were not (that is definitely not our fault and beyond our control) and now that blame is being put on us. I just don't understand the reasoning. If service is being refused because of the isolated incident mentioned above, I wish Denise would have simply said so. This is the sole reason we are choosing not to work with you again - because you forced us to mess up our schedule for that particular day and it was a disrespectful way you handled scheduling with us. But that was far from the only reason she brought up. Also, we would have willingly, without question, paid for a trip charge to cover the inconvenience, but again, that was never discussed before, during, or after the fact.

Without going deeper into the weeds on the conversation and issue, and based on my overall experience with this company, heavily weighting my review based on my customer service issue and call with the company this morning, I would like to encourage others not to use this company. They way they handled our relationship with us (a past/loyal customer that has up-to-date with any outstanding invoices) is unacceptable, disappointing, and very poor.

Denise - if you happen to follow your customer reviews and read this, I will hope that you will fully understand our situation, specifically the miscommunication I had with my wife at the time of Reuben's scheduling, accept our apology for the way that was situation was handled, and reach out to me directly if there is anything else other than that that we are at fault for that we could have controlled. I just did not appreciate how the overall issue was handled with myself and my wife this morning. I was attempting to understand your decision (which I still don't) and to explain any disconnects and issues (which I don't believe were communicated appropriately).

Matt and Andrew were amazing, came early, great communication, good job, at a great price. They were able to get to the root of the problem, that a previous person I hired was not, providing me with bad information. Would highly recommend them and use them going forward.

Used roto rooter many times but our most recent experience is bad enough that we'll never use them again.  Took 5 hours to get a plumber for an emergency call after being told I'd hear from some one in one hour.  My follow up calls were immediately routed to dispatch who told me on two separate occasions that someone was on the way.  During a third call I was told no one had been dispatched and it would take another hour.  Plumber arrived 11 pm Thursday and didn't have the right part on his truck to fix my toilet (a very minor repair). Could not get another guy until Saturday morning.

Clean up crew showed up while water was still leaking. One member of the clean up crew that came over the four days was disrespectful to a neighbor and has now caused a rift between us. That is completely unacceptable.
Thus far my calls to complain have not been returned.
Do not use roto rooter