Best Add To Existing System in Honolulu HI
Plumbing Service
This is my first review of this company and let me tell you I'm not impressed. No one should put their faith in a company like this.
We recently moved to a new place and a few things needed to be fixed so our realtor called them to take care of the issues.
Our first experience w/ them was our prior place we rented. There was a day they didn't show up and another where the wrong part was brought so they had to come back another day. This was back in 2015. I didn't make a complaint back then. Moving forward to 2017 and it seems like the same thing all over again. I'm surprised they are still in business w/ the number of bad reviews.
The first time a few weeks ago when my husband took off from work and they didn't show. The 2nd incident was they stated they didn't have the right part(deja vu?) but instead of coming back they decided not to until now. On Tues the 7th the plumber kept calling my phone to schedule something and instead of leaving a message he keeps calling. I guess they automatically assume people do not work. When I finally get to speak to him he assumed he could come over that day. Because I was going to take off on Thurs I told him Thurs was a better day and he set the time between 12-3pm. Well it is now Thurs and NO CALL/NO SHOW!!! Pissed me off even more since I had to take off specifically for him to come over and I won't be getting paid from my job! This time I made a complaint to the realtor and now on Yelp.
If I had to hire someone out of my own pocket I know for sure NOT to ever use them.
We recently moved to a new place and a few things needed to be fixed so our realtor called them to take care of the issues.
Our first experience w/ them was our prior place we rented. There was a day they didn't show up and another where the wrong part was brought so they had to come back another day. This was back in 2015. I didn't make a complaint back then. Moving forward to 2017 and it seems like the same thing all over again. I'm surprised they are still in business w/ the number of bad reviews.
The first time a few weeks ago when my husband took off from work and they didn't show. The 2nd incident was they stated they didn't have the right part(deja vu?) but instead of coming back they decided not to until now. On Tues the 7th the plumber kept calling my phone to schedule something and instead of leaving a message he keeps calling. I guess they automatically assume people do not work. When I finally get to speak to him he assumed he could come over that day. Because I was going to take off on Thurs I told him Thurs was a better day and he set the time between 12-3pm. Well it is now Thurs and NO CALL/NO SHOW!!! Pissed me off even more since I had to take off specifically for him to come over and I won't be getting paid from my job! This time I made a complaint to the realtor and now on Yelp.
If I had to hire someone out of my own pocket I know for sure NOT to ever use them.
Honolulu, HI