Best Security System Installation in Atlanta GA
They were very responsive and quick to get back to me with all my questions. They went out of their way to get my plumbing fixed in a timely manner. I will be using them if I need help again.
Atlanta, GA
SIMPLY THE BEST!!!!
I was impressed from the jump looking at the reviews on Yelp - so decided to give the company a try when I found a water stain on the a ceiling late one evening this week.
I easily booked an appointment online and got a follow-up call early the next morning. The telephone staff are extremely courteous and helpful and I love that they try to let you have an amazing service experience.
The plumber who came was simply the best - Jim was personable, extremely neat and tidy and efficient. He located the leak readily and gave a quote that was reasonable and a great price before he began the work. He fixed the leak and explained the possible causes - it was the shower pan so probably due to loose installation. He explained that the hole that had been cut through the sheetrock to investigate the leak could be covered over with an inspection panel and went the extra mile in every way to make sure that the service was outstanding.
As an aside - I called 3 companies - and Aaron's also charge a $39 fee and seemed very nice and were willing to come that morning, but Casteel called first so I went with them and I am so glad that I did. I spoke to the guy at Handy Husband and he was nice enough - answered the phone using my name - but they were fully booked - I don't like that he told me that he thought competitors would charge me a $149 call out fee... he was quite surprised that it was $39 - my point is if you don't know then there is not need to say anything - just think about your own business... anyway horses for courses I am sure they are great for the right person...
I am with Casteel and would definitely use them again if needed. :0)
From beginning to end the service is polite, efficient, affordable and excellent - they are willing to go the extra mile to make sure that the customer really does have an amazing experience.
Wonderful!
I was impressed from the jump looking at the reviews on Yelp - so decided to give the company a try when I found a water stain on the a ceiling late one evening this week.
I easily booked an appointment online and got a follow-up call early the next morning. The telephone staff are extremely courteous and helpful and I love that they try to let you have an amazing service experience.
The plumber who came was simply the best - Jim was personable, extremely neat and tidy and efficient. He located the leak readily and gave a quote that was reasonable and a great price before he began the work. He fixed the leak and explained the possible causes - it was the shower pan so probably due to loose installation. He explained that the hole that had been cut through the sheetrock to investigate the leak could be covered over with an inspection panel and went the extra mile in every way to make sure that the service was outstanding.
As an aside - I called 3 companies - and Aaron's also charge a $39 fee and seemed very nice and were willing to come that morning, but Casteel called first so I went with them and I am so glad that I did. I spoke to the guy at Handy Husband and he was nice enough - answered the phone using my name - but they were fully booked - I don't like that he told me that he thought competitors would charge me a $149 call out fee... he was quite surprised that it was $39 - my point is if you don't know then there is not need to say anything - just think about your own business... anyway horses for courses I am sure they are great for the right person...
I am with Casteel and would definitely use them again if needed. :0)
From beginning to end the service is polite, efficient, affordable and excellent - they are willing to go the extra mile to make sure that the customer really does have an amazing experience.
Wonderful!
Atlanta, GA
Called this place in regards to changing a spicket or spout for my shower. Without seeing the problem he told me it could be 1400.00 for an issue behind the tile??? Sir the water does come out of the shower anymore. So, I went to Home Depot and bought another spout and screwed it back on myself. Cost me $8.00.
Atlanta, GA
Be Aware: My AC stopped working the fan was blowing but no cold air. I had Coolray come out and the technician told me there was a leak in the line. $2,000 to find the leak and another $2,000 to fix it. So basically around $4,000.
My condo had been under repair for the past 5 months so I called my contractor thinking one of his guys caused the leak. He said he would send his AC guy to look over the problem. Three technicians from Wilson Mechanical showed up and began to inspect the unit. They discovered there was no leak and it only needed Freon to be added. Total cost to me $645.00. The AC has been working fine since since Thursday May 11, 2023.
Coolray also talked me into signing a two year service agreement. Needless to say I cancelled this the next day.
DO NOT UNDER ANY CIRCUMSTANCES USE COOLRAY TO SERVICE YOUR HVAC. THEY WILL LOOK FOR THE MOST EXPENSIVE SOLUTION IF YOU NEED IT OR NOT.
My condo had been under repair for the past 5 months so I called my contractor thinking one of his guys caused the leak. He said he would send his AC guy to look over the problem. Three technicians from Wilson Mechanical showed up and began to inspect the unit. They discovered there was no leak and it only needed Freon to be added. Total cost to me $645.00. The AC has been working fine since since Thursday May 11, 2023.
Coolray also talked me into signing a two year service agreement. Needless to say I cancelled this the next day.
DO NOT UNDER ANY CIRCUMSTANCES USE COOLRAY TO SERVICE YOUR HVAC. THEY WILL LOOK FOR THE MOST EXPENSIVE SOLUTION IF YOU NEED IT OR NOT.
Atlanta, GA