Best Security System Installati… in Atlanta GA

They were very responsive and quick to get back to me with all my questions. They went out of their way to get my plumbing fixed in a timely manner. I will be using them if I need help again.

I feel really disappointed that I have to write this review, because I used this company to install two full HVAC systems in my primary residence for a total of $15K and couldn't have been more pleased with every aspect of the service. With that said, I decided about a month ago to use them for a repair to one of my rental property systems and every aspect of that job was subpar. The technician came out and diagnosed the system and explained that I needed Freon after he filled the system with Freon I asked he if it needs Freon doesn't that mean that the system has leak he said yes, but the diagnostic fee doesn't include diagnosing where the leak is and give me the option to repair said leak. I asked why and the technician got very upset and dealt with me in very hostile an unprofessional manner after I brought this to his attention. I submitted the one star customer review to the company and have yet to hear any feedback from customer service and I submitted the review in late July. I have since found that the $450 FIX that the technician suggested didn't work, so I need to hire another company to fix the issue.

Update: after writing the above review a customer care representative reached out to me and gave me an opportunity to explain what specifically happened. The person who I spoke to was very empathetic and I really felt like this incident was a one off and not indicative of this company. The company rectified this situation to my satisfaction.

Mario was able to come out the same day I called. He provided an estimate over the phone after I sent a few pictures. Once he was here, he was very pleasant and professional. He was able to reinstall and repair my shower drain within an hour and his price was more than reasonable. I definitely recommend Mario's Home Improvement!

i had a very expensive complete hvac system installed by coolray. on 22 july, my wifi thermostats were off, no power. i called for a service call under the 10 year parts and labor warranty. the answering service scheduled an appointment for 23 (2018)july after 4pm. they assured me it would be no charge.
while at work, i received a call from coolray and was advised i had to purchase a $179.00 per year (x 10 =$1,790.00) to maintain the warranty. (purchased from home depot sold and  installed by coolray). when i arrived home early. my house was cool, my thermostat was on and working. i called coolray to tell them that i was home early and that i had purchased the service contract. i asked if the serviceman could come anytime. the very rude lady told me there would be a $79.00 service call, that was before i told her the thermostat was back on. when i told her it came back on she said that i had to pay the service fee and that she would cancel my service contract. i said that wasn't the issue, i asked if their installer programmed my thermostat on his cell phone and turned it off so i would have to call in for a service call. she then went on this non stop tirade about cancelling my contract and i couldn't get a word in so i finally had to yell into the phone, please stop! she hung up on me, i called back, she hung up on me again, after the 3rd time calling and being hung up on, i gave up. the serviceman never called or came over. my take on the entire incident is, somehow my thermostat was turned off via bluetooth. i did not or even would know how to program my phone to operate my thermostat and working in the electrical
field  for 52 years, i tested the power to the stats and had power to the device. i wanted the serviceman to explain how that could happen, but unfortnatly he never showed up.
coolray is on my scam alert list until the owner calls me and explains to me what happend and proves my deduction wrong.