Best Bathroom Light Fixture Repair in Atlanta GA
Plumbing Service
Called Steve and he sent out a guy to fix a leak the water company said I had. Guy shows up, tells my wife that the water pressure valve regulator was the the problem and replaced it for $375. I thought it was strange since there was no leaking inside the house where the valve was, but I wasn't there to talk to the guy so not much that I could do. The guy also mentioned to my wife something about the water heater, which wasn't that old and was working fine. I thought that was odd.
About a month later, my water bill is still sky high. I look in the basement and my water heater, which had been fine, is now leaking. I look at the valve they installed, about 20 feet away, and it's still dry. I then look outside the house, and see water bubbling in the yard. I call up Steve and he said it would be 2 days until they can get there to look at the problem. Since I can't wait that long, I then look up some videos on YouTube and figured out I had an outside water line leak.
I dig around the yard and find the source of the outside water leak. I turn off the water at the water meter and then buy some parts from Home Depot and order some other parts Amazon to fix the problem. Steve finally sends a guy out a couple of days later and they tell me they need to replace the entire line to the meter, about 200 feet away, for $4,350. That evening, the last parts I ordered arrive and I repair the leak. All the parts in total cost me less than $40.
As for the hot water heater, I pumped up the pressure on the expansion tank so the leaking has now stopped (thanks again, YouTube!).
So here are the reasons why I gave them 1 star:
1) They misdiagnosed the issue and replaced a pressure valve that I suspect was working.
2) I suspect they dialed up the pressure valve and messed with the expansion tank pressure so the hot water heater would start leaking.
3) An estimate for replacing an entire line when all I needed was a line patch. Again, the estimate was for $4,350; I fixed the problem myself for $40 in parts.
4) After notifying Steve that I no longer needed his services, he leaves me a very nasty voicemail.
They are incompetent, dishonest, insanely overpriced, and rude. I will absolutely never use their services again.
About a month later, my water bill is still sky high. I look in the basement and my water heater, which had been fine, is now leaking. I look at the valve they installed, about 20 feet away, and it's still dry. I then look outside the house, and see water bubbling in the yard. I call up Steve and he said it would be 2 days until they can get there to look at the problem. Since I can't wait that long, I then look up some videos on YouTube and figured out I had an outside water line leak.
I dig around the yard and find the source of the outside water leak. I turn off the water at the water meter and then buy some parts from Home Depot and order some other parts Amazon to fix the problem. Steve finally sends a guy out a couple of days later and they tell me they need to replace the entire line to the meter, about 200 feet away, for $4,350. That evening, the last parts I ordered arrive and I repair the leak. All the parts in total cost me less than $40.
As for the hot water heater, I pumped up the pressure on the expansion tank so the leaking has now stopped (thanks again, YouTube!).
So here are the reasons why I gave them 1 star:
1) They misdiagnosed the issue and replaced a pressure valve that I suspect was working.
2) I suspect they dialed up the pressure valve and messed with the expansion tank pressure so the hot water heater would start leaking.
3) An estimate for replacing an entire line when all I needed was a line patch. Again, the estimate was for $4,350; I fixed the problem myself for $40 in parts.
4) After notifying Steve that I no longer needed his services, he leaves me a very nasty voicemail.
They are incompetent, dishonest, insanely overpriced, and rude. I will absolutely never use their services again.
3495 Buckhead Lp NE, Unit 19042, Atlanta, GA 30326
Plumbing Service