Best Air Duct Repair in Henderson NV

I was in a pinch with a plumbing issue and Tomich Handyman service came in and saved my ass! Thank you so much for the clear communication, fast response, and reasonable rates.

I purchased a new stove and needed the gas line moved to accommodate the deeper stove. The crew of two arrived on time and the entire process took about half an hour. The price was reasonable and work was exemplary.

Nevada Residential Services came in and spent the whole day completely fixing the ducts in our home so the airflow was correct.  They were very professional and great to work with.  Thank you so much.

Great! They showed up the next morning and fixed my issue with a reasonable price. Thank You! You're my new go to plumbers!

Horrible, Outrage Pricing!  This plumber deserved a 0 star!  For a part which costs a little over a hundred bucks, they charged more than $700+++ for the total service.  Rip off....

Mike and Marco are a godsend! We've been having problems with the central heat & water heater since the new water tank was installed (by another company).
As it turns out, the workers who did the water tank install reconnected the pipes backwards!
Thanks to Mike & Marco, everything is fixed!
It's great to finally have hot water running in the two bathrooms  without having to turn the central air off.
And it's great to have heat during these still-cold days & nights, knowing that we can have a nice, warm shower instead of the surprise of cold water. Brrr!
Thanks again, Mike & Marco!

Called this company and they came out same day- on Monday at noon. Thought to myself this is great- my water heater will get fixed or replaced today and i wont have to worry. Well little did I know that the men who showed up were nice but didn't have a work vehicle. They took pictures and notated everything that needed to be replaced and said it was done wrong and not to code. They said they would go buy parts and replace the next day. Again thought fine that's reasonable just do it.

Well after 2 hours of back and forth with Chris- WHO IS A MORON- he said they could come back the following TUESDAY. 8 days without a water heater and i was going to pay these guys.
When I told him no that was not acceptable he began to scream and yell and curse me out saying if they didn't come back out that they wouldn't get paid for their time spent today.... it was 5 mins hunny I'll give you $10 for gas!
I said I would get someone new and I did. They came out same day and installed a new water heater in 1 hour. Everything works great.

DO NOT USE NATIONWIDE PLUMBING
DO NOT DEAL WITH CHRIS
THESE COMPANY IS A JOKE

This low class company , we called to check out our A/C that acting weird , hot during the day and cold at night , phill comes in and inspect my unit to hit us with 4700 bill of repair and ask my girlfriend how is your credit before even we ask why it's 4700 ? Before even we understand what's the damage specially he spent 30 minutes walking around the home with indicator !! Excuse me sir are you air conditioning tech or credit analysts?? What a company!! STAY AWAY they only want to sell you new A/C .. SHAME .

Background of the plumbing issue:
My hope is to help others who may have the same problem we had. Our house is in Henderson, NV where at one point, the homeowners were notified they might have to repipe due to issues with Kitec pipes.  My husband and I who are firm believers in don't fix it if ain't broke philosophy stayed our ground until this year when a slab leak happened. We then decided to have the repipe done.

How we researched contractors for the job:
We spent a lot of time researching via the internet. We live in California so it is difficult to find local people in Henderson, Nevada. The best link we came across was from Total Solutions which listed the Primary contractors and others for the Kitec Litigation Program in Nevada. See link below:

kitec.totalclasssolution…

It was a big surprise to learn that after we made phone calls, a lot of the companies listed were either inactive, bankrupt or moved somewhere else. Reason could have been that the Kitec buzz was some years ago... I guess we are late bloomers!

From the Primary List, we picked one of them, our first candidate. Then we searched the City of Henderson's permit section to find out the latest permits issued and to see if we can spot Kitec repipes that were recently done. We found at least three homes, one of whom has just been sold. Upon further research, we found the repipe company who did the work.  This company was our second candidate.  Then we went to search in Yelp, for the third candidate. You hear a lot of stories about made up reviews, but if you are careful, you can spot the scammers. From Yelp, we found the third candidate.

Next step is to google everything about the candidates, read up on all the reviews, check licenses, Better Business Bureau complaints etc. The three were invited to do the estimates, emailed them questions afterwards as to their services and products they will be using. It is important to make everything in writing compared to verbal/phone calls. Then we researched the products to be used, called the manufacturer for details, who then emailed us the answers. It was very tempting to make your decision on who to pick based on the price/estimates presented.  All three of them appear to be decent contractors and competent. If you can afford it, don't let the price stop you from choosing a quality company. We are glad we did, in Rakeman!

Rakeman Plumbing:
Decision was made based on who can help us the best, now and in the future, based on experience, knowledge, history and name recognition. We choose Rakeman Plumbing out of the three. It was a wise decision we later found out.  Not only are they accommodating, they employ very good people. That's their secret for longevity I think. Rocky Berger knew his stuff, he explained the Kitec Repipe process like no other. After we received an estimate and informed him his company got the job, we asked for a copy of the contract for us to review. Reading the exceptions in the contract was scary at first but once he explained them, we realized they have to cover themselves too.  A day before the job was started, we wrote the company a check for half of the cost of the repipe.

The repipe process:
First day, started early at 730 am.Garage was open the whole time they were working. We stationed someone at the garage area to secure the house from strangers not connected to the job .Appliances were moved, dishwasher to the garage and refrigerator out of the way. A couple of workers did the plastic protection for all affected work areas. Water was turned off, drywall was cut for specific areas and repiping started soon after that. At around 5 pm, amazingly, water was restored! Adan and his crew, made that all possible.

Next day, city inspector showed up, did his job and educated us on some points about the job being done. In the afternoon, the drywall was put back and paint was applied in affected areas, garage and inside the house. Miguel and Lola did a beautiful job on the color match for the paint! Next day, the dishwasher, refrigerator, garage sink and water softener unit were put back in place. We opted to have a new Pressure regulator and that was also installed.

Post repipe phone calls with Rakeman:
After the final check was issued, it is of course normal for a homeowner to worry if the contractor will even receive your call or text you back afterwards! With Rakeman, it's different. When something minor needed to be done, his men came back, the same way they started before: respectful, competent and nice. Thank you, Rocky and thank you to all the workers at Rakeman who made this a great experience!

Tip:
Respect goes both ways, when you deal with workers, treat them with respect, be nice and try to always ask for their first names. This way they will treat you and your house with respect. Make them comfortable and make them feel they are fixing their own house. You will get a lot out of it.

Alaskan put in two AC/heating units in two homes of ours in Las Vegas.  I cannot speak highly enough about their service, professionalism, honest pricing and work ethic.  From the front office to the techs in the field I found all of their people courteous and highly competent.  They are just a terrific company.

This company is anything but reliable - not sure how they ever rec'd a 5 star.  This is what happened with us.  Called HEAVENLY AIR 702-565-3042 on Sat. 3/18, and Troy answered - asked if this was Heavenly Air - he stated is used to be - I guess Heavenly Air sold their
business to Thor in No. LV.  Anyway talked to Troy, and then emailed him at
[email protected] on Sat. 3/18 to confirm an apptmt on Tues, 3/21 at 4:30pm for a/c check. Well someone from Thor called on SAT at 6:20 PM wanting to see if he could do our a/c now because he was in the area.  Are u kidding me - it is Sat. night - the appmt was clearly set for Tues - March Madness is on - my college of Iowa St was going to be playing in a few minutes - we were having friends over - no way - I apologized it just was not convenient, and had to stay with the Tues apptment.  Well, last night - Tues - comes to be 4:45 - no one from Thor - called and talked to Troy, he was going to finish something he was involved in, and call us right back - it is now 11:30 AM on Wed - and have heard nothing from this company.  When it comes to a/c I would definitely pass on this company.

They came on time and did good work but replaced my brushed nickel, heavy-duty kitchen faucet with a much cheaper chrome model. After I complained to management they replaced it with a better fixture. I paid premium rates for this service and expected better on the first service.

On 9/2/22, Express Home Services came to our home to provide an HVAC A/C tune up. The 2 Technicians (Mason and his assistant) were extremely polite, knowledgeable and prepared.
  They found 12-15 irregularities. They repaired all but 1, which they explained they were not authorized to repair. There was too much coolant in the A/C! (Who knew there could be too much coolant in an A/C unit?)
 We are EXTREMELY pleased with Express Home Services. The technicians were honest, helpful and a pleasure to have in our home.

This is going to read as if I am a paid shill of Number 1, however, I most definitely am not. I spoke with Linda in the office and was very professional.  More importantly, she was patient and kind (two elements of professionalism that are often forgotten). She was going to call the service guys and then call me back. She forgot the second part, but I am confident that she would have remembered. I called back about 40 minutes after our initial conversation and I could hear phones ringing off the hook in the background...obviously, these folks stay busy.  She apologized profusely and said she would verify who was coming and when, and call me. Within 5 minutes, she did, indeed, call me.  Moments later, the service guy, Leon, called to tell me where he was so I could gauge when he would be here.  

Leon was amazing.  I was completely freaking out on the inside because I know A/C repairs are expensive. Leon figured out the problem in something like 3 seconds after he removed the panel from my condenser unit. I needed a new capacitor. Totally not a big deal. Phew!  He did tell me that the bearings were going out on the fan, which I know to be true.  He didn't try to sell me a new system.  He did tell me what my options were for when the system needs to be replaced (after I asked), and his opinion was obviously based on his experience as an HVAC tech.  I will be purchasing my upgraded system from Number One.

I also needed a pound of refrigerant, which was no surprise.  As a result of Leon's efforts, I am sitting in a deliciously cool house instead of sweltering in 80+ degrees.

If Leon and LInda are representative of Number One, and I believe they are, then this is a company you can absolutely trust.  No one wants to worry about being ripped off, and there is no need to have that concern when dealing this Number One.  There is a reason that their Yelp rating is so high.

Don't be hot when your A/C goes out in the Las Vegas summer and you KNOW you can't afford an astronomical repair bill.  Just call Number One.  They will take care of you!!!

I used ICE once again for my heating and A/C services.  Once again, completely satisfied by the professionalism displayed by all.  Thanks to Chris, Junior and the others for your hard work and attention to detail.  Five star service as always!

I have to say, scheduling was IMPOSSIBLE but Alex our technician was absolutely amazing! I give scheduling a 1 star but Alex 5 stars! He was efficient, extremely polite, kind, professional, courteous, he followed all COVID protocols, he even wore booties. He explained everything, gave recommendations, his attention to detail and his customer service was impeccable! My house is now warm, because of ALEX!! 100% best customer service ever provided since I've lived in Nevada! Thank you ALEX!!!!

Ever since I've joined Goettl I've had nothing but bad experiences.

The rejuvenation that was done ended up disconnecting one of my ACs and had to have another guy come out and fix that In The middle of summer.

Then they call me saying I need to schedule some service from my Sadie membership and then cancel that appointment and the excuse was they were to busy. They called me!!! I didn't call them. Then rescheduled and did it again but this time just got a text canceling the appointment with the same excuse.

Now I call the office and get the automated options which are all the same (went through everyone) finally got to talk to a guy and said I need to speak to the guy who called me and got sent to his voicemail.

I am done with Goettl it's just a matter of getting out of this membership. Very frustrating.

Don't choose goettl unless you want to pay at least twice as much for a fix.
My experience with goettl went like this- over the phone they sound professional and have this act going on that they are great and nice. They come to your house and are super courteous, and try to fix your machine. For me they said I needed some fix that costed a thousand dollars and it should make my A/C work for a few more years. It didn't. Then they said I needed a new system so they offered me a thousand dollar discount. I got a second opinion, the other company came out, could tell there wasn't going to be a fix, and said they could replace the system for half the price of goettl. They could tell that goettl was attempting to milk me and scam me out of the thousand dollars. They noticed the fix goettl did and could tell half the parts wouldn't work on my system and was a waste of money.

Then I attempted to get a refund from goettl and their customer satisfaction guarantee and they only wanted to refund a small amount of money.

TLDR: Goettl will try to scam you and overcharge you.

Absolute WORST company, please do not use.  We had a severe leak in our ceiling of our master bedroom and this was the company that our home warranty company sent out.  We waited three days for the plumber to come out and he ended up not even leaving our foyer after we explained what was going on, instead telling us that it was an HVAC leak.  He was in our house for all of a minute.  So the next day the A&R sent out an HVAC person who confirmed that it was an HCAV issue because the glue and primer that held the PVC pipes together had failed, causing one of the PVC pipes to slip out of the elbow joint that was holding it.  A&R; however, reported to our warranty company that the only way this pipe could have come out is by someone PULLING IT OUT MANUALLY, which means the claim wouldn't be covered.  Why on god's green earth would anyone climb into their second story attic, crawl the 10ft over to this joint, when it's over 115F to pull a pipe out and thereby cause their ceiling to collapse and expose their pregnant wife to mold that has now set in?!  We were told by the technician we could pay $400 and he would fix it right now (yes, $400 when all that needs to be done is slap some glue on the pipe and stick it back in the elbow joint) or he will get approval from the warranty company and come back.  Since the claim was denied because the tech told the company that we did this ourselves, the warranty company said that they can have the tech come back out and we would just have to pay the $649 that is now the estimate to have the pipe repaired.

Now I know what you are thinking, just go up there and put the pipe in yourself, totally get it.  Except now we have 3'x5' hole in our ceiling where the water removal company had to remove the damaged drywall, which we now have to pay for out of pocket, as well as whatever it will cost to repair the missing drywall.  Thanks A&R!