Best HVAC System Maintenance in Greensboro NC

Was very responsive and actually helped me fix a plumbing issue over text messages and did not have to even come out to see it. Will use again for future work.

Great service. Only issue is that I had trouble getting an exact time for my initial appointment. Fortunately, I was off and didn't have to use a vacation day. Otherwise, excellent experience.

I wish I had read these reviews before hiring these clowns!   I called my regular plumber and Master Plumbing had bought them.  Unfortunately I was in a hurry and just decided to give them a chance.  

When I made an appointment they explained the pricing model had changed and there was an $85 charge for an estimate.  But when the guy got to my house he insisted the charge for an estimate was now $250 and he'd have to inspect all of the plumbing in the house before fixing the leaking tub overflow I called them about.

I told the guy to just please fix the leaking tub overflow, but he insisted all of the pipes for the tub had to be replaced for $1,500. I am not a plumber but that sounds very suspicious given the problem was a simple leaking gasket.

These guys have every appearance of being the kind of outfit that looks to find anything they can talk the homeowner into paying for rather than honestly trying to repair plumbing problems.

Where do I begin. I called and made an appointment over a month ago. My HVAC system went out. They came out and told me what they thought the issue was with my unit. Joshua Clayton suggested I get a new circuit board and told me it would be there by Tuesday, mind you it was Friday when he came out. The unit came almost two weeks later. 3 weeks later the unit went out again, same issue. However, I made an appointment 3 separate times for Mr. Clayton to come back out, he canceled each time due him stating he had a tooth ache. Mind you I have a 3 year old son and it was freezing. A receptionist named Alisha was the nastiest person I could speak with to get someone out. When he did arrive he stated it was the circuit board fuse, then stated the thermostat was causing the issue. He asked to repair the thermostat for $400 after I paid $500 for a new circuit board. I told them I would find someone else. When I found someone else they noticed Mr. Clayton had left the old circuit board in the attic, they noticed the fuse was still attached. The new company told me they had gotten over on me because the issue wasn't the circuit board it was only the fuse. The new company only charged $140 to install a new thermostat. Watch out for them, they will get over on you, I called several times for a refund, I never got a response back.

Great response time to a freeze problem with our well. The two servicemen were courteous, professional, and speedy! They diagnosed the problem accurately and very quickly, and resolved it without issue. They even gave some advice on how to avoid the same problem in the future. My only complaint is the cost - they weren't cheap! $300 to thaw out the well head and replace a 2-inch piece of PVC pipe and a fitting. They didn't have the fairly common-looking part in their truck, so they had to leave and come back with the correct part, which probably cost about $10 at Lowes. The initial service call fee was $45, which means they charged almost $250 for parts and labor, which seemed expensive to me.

Other than the high cost, the Plumbing Service Company was a pleasure to deal with!