Best Electric Furnace Repair in Greensboro NC

Pete is a great plumber! He installed a tankless water heater for me. Pete was extremely knowledgeable and is always available even late at night. Pete always answered my questions no matter how crazy or off the wall they may have been. He is my plumber for life!

Last spring our upstairs HVAC stopped cooling and we called our usual HVAC company in Jamestown to check it out. We assumed the freon needed recharging as we'd had a slow leak for a few years and had to recharge a small amount each year. They came out, charged it with freon for a cost of $555.10. Two weeks later, it was out again, and since we were having house guests that weekend, and we had recently met someone with Jessup Services, we called them this time. We knew we were due for a new HVAC soon, but our guests were arriving in 2 days so no time for that. Jessup sent someone out who diagnosed the problem, found the leak, sealed it as a work-around, and charged it with coolant. The technician also told us that there is a much less expensive substitute for freon available that was adaptable for our HVAC system and that there was no need to have used the expensive freon charge! I give Jessup 5 STARS for honesty, dependability, and the effort to do a work-around when we desperately needed it vs. just taking the easy way out and charging us another $550 and telling us we needed a new HVAC (which we already knew would be inevitable soon). Jessup went above and beyond to handle our problem, and 6 months later, their work-around is still working! Thank you Jessup!!

Highly recommend.  Had a kitchen sink clog over the weekend.  Called dispatch; follow up call promptly returned by service manager who initially gave me a troubleshooting tip to try and save me time and money but unfortunately for me it wasn't enough to do the trick.  Called back hours later and again, spoke to same manager who was polite, professional and was willing to dispatch someone later that night once his last job was complete but at that point, I decided it was best to wait until the next day (Sunday) which he said he would put me on first thing.  I got a call early Sunday morning from the tech assigned my job letting me know what time he would arrive; again, respectful and professional.  He arrived and put booties on over his boots so as to not track anything through my house (unexpected but totally appreciated) and proceeded to diagnose and repair my clog, working cleanly and efficiently, also explaining what he was doing and why.  Super pleasant and totally professional.  I had done some research to find out what the cost range was for repairs in my area and found them to be within the range and not excessive so...and I had called another plumbing service who claimed to be 24 hours but hadn't contacted me despite multiple attempts so if you are in need of a professional plumber, my experience says go with these guys.  Joshua was a terrific plumber.

After a VERY frustrating process with another HVAC company and the home warranty company my fiancé and I use, Phillips Air Care was literally a breath of fresh (& cool ) air.
Scheduling was easy, they answered my call on a Sunday to get them out on Monday morning, they were pleasant and had top notch customer service every step of the way!

Our technician, Victor came out & diagnosed the problem we were having. He explained everything in detail & spent time making sure our HVAC unit was working. Not to mention, he patiently waited and spoke with our home warranty company to ensure we got reimbursed.

This company is really cares about their customers and goes above and beyond! I would definitely recommend them!

Thank you SO MUCH for cooling our home!

On February 13, 2023 I contacted my regular HVAC service company regarding a problem with my zone system.  The technician arrived and spent just a couple of minutes diagnosing the problem and advised I would need to spend over $700 to fix the problem.  I was not confident in his evaluation so on February 14, 2023 I called Sutton Bros to get a second opinion.  Mark N. arrived in less than 2 hours. He was professional and friendly. After explaining the issue I had he began his diagnostics and determined the problem. I was impressed by his thoroughness and perseverance to evaluate all options.  He ultimately found a viable solution which saved me a significant expense to replace the zone controller board (my words not his.)

I am seriously considering cancelling my current service agreement with the other company and signing up for the Sutton Savings Club.

I will definitely recommend Sutton Bros to friends and neighbors.

This is the worst company I have ever dealt with.  I am certain if they didn't have warranty work they would be out of business.  They do not follow up on service calls.  Tell you they will call back and do not.  Show up and do not diagnose the problem.  I am forced to deal with their incompetence because of my warranty.  RUN and find someone else!!!

Nothing Advanced about them,they are Con artists messed my central air unit up bad replacing a compressor never cleared the line made the new compressor bad and wanted me to pay for a new one or buy a whole new unit! Very bad customer service and a crooked company all together.

Would not recommend. Difficult to get a hold up. You can't speak with anyone local. First encountered them at a local baseball game. I have numerous rental properties and they ask for my business. But you call a number and get someone who will just lie to you when they answer the phone. They won't let you speak with anyone locally. so if you want to do business with someone in another state to doesn't really care about you, maybe give them a try but they're not local. They asked me for my business for all of my properties and I said I would give them a call and talk to them but when I called, they refused to let me speak with anyone and told me I can send an email.

They wanted over $630 PER LIGHT FIXTURE to hang. They wasted more than 1/2 day me waiting then them spending almost an hour getting a quote together. You could have knocked me over with a feather. You must be kidding.

Our bathtub at our lake house wasn't draining because of tree roots in the pipes. The plumber called at 2:00 pm to say he had a cancellation and could come then, so my husband drove from Winston-Salem and met him around 3:00. We didn't know how long it would take, so my husband left him there, asking him to call to let us know what he found and what it would cost. The plumber called around 4:00 to say he had found the problem, but he didn't give us an estimate at that time. He later emailed a cost of just over $1,000. It was not itemized. We then got an invoice for that amount, still not itemized. We called and left a message asking for someone to talk with us about the bill. No reply, so we called again. Again, no reply. The third time, my husband spoke with a woman who said she didn't know what the itemization would be, so then he spoke to the owner of the company, who also said he wasn't able to itemize it. Then he said we could come into his office for about two hours so he could tell us how it was itemized, but we wouldn't like it. (No kidding.) Don't use these guys unless you don't care what they charge you or how they determine the charge.