Best Air Duct Installation in Greensboro NC

Get go green as your Plummer. Call on no one else. I Called after another plumming company tried to cheat me out of 1200 dollars. You can trust this company. Thank you Mr. Johnathan.

Last spring our upstairs HVAC stopped cooling and we called our usual HVAC company in Jamestown to check it out. We assumed the freon needed recharging as we'd had a slow leak for a few years and had to recharge a small amount each year. They came out, charged it with freon for a cost of $555.10. Two weeks later, it was out again, and since we were having house guests that weekend, and we had recently met someone with Jessup Services, we called them this time. We knew we were due for a new HVAC soon, but our guests were arriving in 2 days so no time for that. Jessup sent someone out who diagnosed the problem, found the leak, sealed it as a work-around, and charged it with coolant. The technician also told us that there is a much less expensive substitute for freon available that was adaptable for our HVAC system and that there was no need to have used the expensive freon charge! I give Jessup 5 STARS for honesty, dependability, and the effort to do a work-around when we desperately needed it vs. just taking the easy way out and charging us another $550 and telling us we needed a new HVAC (which we already knew would be inevitable soon). Jessup went above and beyond to handle our problem, and 6 months later, their work-around is still working! Thank you Jessup!!

Being that me and my wife are first time Homebuyers, we've been feeling taken advantage of with companies coming out to fix things. We have had our pipes looked at in our laundry room a total of 4 times and every one of the companies have told us different reasons behind the pipes linking. as we can see all companies have failed at fixing the problem because we are now back to square one plus more water damages!!! We decided to give one more try and that's when we ran into The Plumbing and Air service Co. Jake and Jalen came in asked some questions and along the way of fixing the problems telling us the cause of the linking and further damages from the water. Jake gave us the run own with different quotes to try and help us the best way he could. He definitely went over and beyond to help make sure we received quality work and information. They both helped me understand a lot that I know I can use in the future for our next home.  I look forward to Recommending this company and working with them again if needed.

After a VERY frustrating process with another HVAC company and the home warranty company my fiancé and I use, Phillips Air Care was literally a breath of fresh (& cool ) air.
Scheduling was easy, they answered my call on a Sunday to get them out on Monday morning, they were pleasant and had top notch customer service every step of the way!

Our technician, Victor came out & diagnosed the problem we were having. He explained everything in detail & spent time making sure our HVAC unit was working. Not to mention, he patiently waited and spoke with our home warranty company to ensure we got reimbursed.

This company is really cares about their customers and goes above and beyond! I would definitely recommend them!

Thank you SO MUCH for cooling our home!

I only used them because my Home Warranty used them as a contractor, so I didn't really have a choice.  I thought they were great at first, but they didn't finish the job.  Not sure why.  Maybe they didn't get enough money.  They were close to finishing a water heater installation, and told me they needed to come back once more to install a cutoff switch.  It never happened.  I called several times and they told me they would get it scheduled.  Never happened.  They ghosted me.  I had to get some real professionals to finish the job.

Twice Aurora came out to my house to check my well because our water is orange.  After their first visit, no one got back to me with the results of our water test, so I wrote them a bad review.  Then I got a call from a manager who apologized and gave me a free one year inspection program where they sent someone out to my house to check things like my roof, electrical, and oh ya, MY WELL.

The second guy they sent told me the water test showed my water was fine.  So, both times Aurora sent someone out to tell me why my well water was orange I was told that I just needed to put in a $6500.00 water conditioner.  

Well, my Well is not fine. I shouldn't have orange water and I shouldn't have to go through water filters every couple of weeks.

Well, now today I am having a sleeve installed inside my well because the casing is rusty and full of holes AND the pump is full of the orange dirt we have in this state.

So, Aurora, you missed out on about a $5k job!!!  Oh but you probably would have charged me twice that! Don't bother calling me again.

Hate to leave a 1 star review, especially now, but this company deserves it for their misleading policy that they guarantee their work.
My old toilet broke, so I went and bought an American Standard brand toilet, sealed new in box, from Lowe's. I had another plumber coming, but they rescheduled to Monday. Sutton was able to schedule me for Friday morning so we wouldn't have to go the whole weekend with a broken toilet.
The tech came Friday on time and was friendly and professional, and he removed the old toilet and installed the new one. He said he tested the new toilet several times, but that we needed to wait 6 hours for the caulk to dry before using. We waited the 6 hours, only to find that the flapper sticks open more often than not. We're able to close it manually, but it means having to open the tank and check this every time.
I called Monday morning requesting them to come back and fix this. I was scheduled and told no charge, but then I got a call back shortly after saying there would be another $49 dispatch charge plus whatever the fix would cost because we supplied the toilet! Gentleman on the phone told me it would've cost $700 if we opted for Sutton to supply the toilet, and that would have been guaranteed under their policy. Meanwhile, I paid them $260 including their dispatch fee to install my $180 toilet including haul away of the old one. So you're openly telling me that you would have charged your customer basically an extra $250 for a toilet with a guarantee attached. I could understand this approach more if it wasn't for the fact I bought this toilet brand new from Lowe's with receipt and all.
It's probably a quick easy fix like adjusting the chain or something to that effect, but beware that this company will not take any responsibility for the possibility they made a mistake unless you pay the high premium for it. I scheduled a different company to come fix the flapper issue and don't see myself running back to Sutton for any future plumbing issues. Sorry to say that because the tech was very nice and probably made a simple mistake. In any case, I don't see how this was tested several times when the flapper sticks open for us more times than not. Also, this policy was not disclosed to us prior to the job being done.
I understand a company has overhead to pay, but this is not the way to go about making your profits.

In my opinion, this group is grossly incompetent....at least when it comes to back office support. Lost payments, threats to sue for non-payment when payment was made, accepting double payment on an invoice that was already paid, etc...the simple service was performed adequately, but i would never recommend this group. In my opinion, they are either grossly incompetent or worse. Stay away.