Best Septic System Inspection in Glendale AZ
Great job Sun Valley . Thank you so much . Lovely business to work with . I will be recommending this plumbing company:)
Glendale, AZ
So so wonderful! Our home has old rusty pipes that definitely need to be replaced. Because of finances we just aren't able to fix them right now. Dealing with one plumbing company after another that have consistently been inconsistent has been such a stressful headache, inconvenience, and more money down the drain than we can count. This is the first time we've used this company and from the very beginning Mike listened, gave great advice, and could really understand what we could and couldn't afford. With the wonderful expertise and hard work he solved or immediate problem with ease. We will definitely be using them again to replace our big bad pipe problem in the future! We would much rather give our money to a person and company that is willing to go the extra mile for us for any size job and not just after the big money. Thanks Mike!
Glendale, AZ
SEE UPDATE AT END.
I had a leak in our main water line to the house. They came out within a few hours and gave me a quote, and they were on time the next morning and made the repair quickly (the only reason they get 2 stars instead of 1). On the phone, for the quote they said they charge hourly and it would be up to $650 to excavate the yard, including removing pavers, and determine where the leak was, then another $150 to repair the leak. However, the leak was right at the house so no time was needed to find the leak, yet they still charged $650 for it! It took about 5-10 minutes to find the leak since the hole was already partially dug and where the water pooled up.
When I left the house this morning, after they had been there about 30 minutes, and they already had the hole dug to determine where the leak was, they said it would be $150 to repair the leak. It was my understanding that there was no charge for finding the leak since it was right where it was expected to be, and they didn't have to excavate and search for the leak. I called them up afterward once I found out what they had charged. I asked the field plumber to reduce the price since they didn't have to spend any time finding the leak, and he refused.
UPDATE: Rachel from Belsito called me up, we went over what happened, and they refunded about half of the $650 hourly charges. I am happy to report great customer service from the office (just not so great from the field plumber). Review upgraded from 2 stars to 4 stars now.
I had a leak in our main water line to the house. They came out within a few hours and gave me a quote, and they were on time the next morning and made the repair quickly (the only reason they get 2 stars instead of 1). On the phone, for the quote they said they charge hourly and it would be up to $650 to excavate the yard, including removing pavers, and determine where the leak was, then another $150 to repair the leak. However, the leak was right at the house so no time was needed to find the leak, yet they still charged $650 for it! It took about 5-10 minutes to find the leak since the hole was already partially dug and where the water pooled up.
When I left the house this morning, after they had been there about 30 minutes, and they already had the hole dug to determine where the leak was, they said it would be $150 to repair the leak. It was my understanding that there was no charge for finding the leak since it was right where it was expected to be, and they didn't have to excavate and search for the leak. I called them up afterward once I found out what they had charged. I asked the field plumber to reduce the price since they didn't have to spend any time finding the leak, and he refused.
UPDATE: Rachel from Belsito called me up, we went over what happened, and they refunded about half of the $650 hourly charges. I am happy to report great customer service from the office (just not so great from the field plumber). Review upgraded from 2 stars to 4 stars now.
2215 W Melinda Ln, Ste A, Phoenix, AZ 85260