Best Electric Installation Or Replacement in Glendale AZ

This is a shout out to Xpertecs and Gabriel in Arizona.  I needed ethernet replacement for a large home in Scottsdale.   Gabriel promptly returned my phone call and walked me through what I likely needed and set up install appointment.  In preparing for his visit,  I determined that I didn't actually need the cable replaced -- it was another issue that I fixed, but the professionalism, courtesy and prompt response of this company was way beyond the service level of other firms and so-called electricians !  I will use this firm for all low voltage or cabling jobs in the future.

Zero!  It has been since April 2018.  I had Goettl come out to do a $79 Rejuvenation.  My unit was working fine and all I wanted was my annual service which I do every year.  The tech came and told me that I had a bad component.  I said the unit works fine, and my home is OK with the heat and cooling.  He showed me the bad part.  $900 dollars later, and a n inspection of my attic, I was told that my ducts were in bad shape and about 25% or more of my heating and cooling was escaping from bad ducts.  The tech told me that if i replaced the ducting my electric bill would be reduced by 30% or more.  So $289 for a one year maintenance agreement and $6,000 for new ducts with duct dampers would bring my AC to near 100% efficiency and way better cooling and heating.  About two weeks after the job was done the front half of my home was either too cold or too hot compare to the rest of my home.  I called to complain and each time the tech came out they said that no dampers were installed and the house measured fine.  I called the office and spoke on a open line with three of the bosses  who schmoozed me and said they would send out another tech to make it right.  The tech came out and confirmed that ZERO, NONE of the six dampers were installed.  The tech said that they hardly ever install dampers, and that I was entitled to a refund for the dampers.  I called the office again and emailed the office that I wanted cancel, and a refund of my $289, and I wanted a refund of the $6,000 as they did not install the ducts as they promised: TAPE, GLUE, and ZIP TIE each connection - which the photos clearly show was not done.  And my electric bills for the last 13 months are virtually the same or higher. I can only conclude that my ducts were fine, the dampers were not installed, the part they replaced may have been ok, and I was ripped off, as they to this day, have not refunded me my $289, nor have they offered a refund for the six dampers they promised to install, and they didn't even install the ducts as promised.  I have had three estimates from other companies who have been around for 15 plus years, and each one has told me that three ducts should have be separate, not splintered or pig-tailed, to control the air flow, and that dampers would have helped.  I do not want to go to small claims over this but I feel I have no choice as I cannot trust Goettl to do the right thing.  I to was taken in by their cute ads on the radio.  Pleas do your research and get competitive bids.  My review is a BIG ZERO.  This is my first ever very bad review. I just want my $6,289 so I can get my home air balanced.  I am 66 and tired of being taken.  Got to make this right.  May 10, 2019